SUMMARY:

• Proven IT senior manager with experience in large project delivery across multiple teams, improving internal customer relationships, enterprise applications selection and implementation, and process optimization.Looking for a full time or contract position fully remote or in the Pleasanton, CA area as an IT Manager, Program/Project Manager or IT Audit Leader.
• Rebuilding teams and organizations to align resources with business needs, improve performance and increase internal and external customer satisfaction.
• Increasing productivity and reducing costs by optimizing and automating core business processes and improving value of vendor services.
• Working with business leaders from Finance, Sales, Manufacturing, Engineering, Service and HR to create multi - year IT strategic plans and integrated annual tactical plans to ensure alignment with Corporate goals, appropriate resources and budget, and successful execution.
• Program/Project management at a global level.
• Implementing and managing Executive IT Steering Committees to define priorities and project budgets.
• Evaluation, selection and implementation of Enterprise applications, including evaluating and managing system integrators and outsourced service providers.
• Managing IT SOX audits, including risk assessment, defining appropriate controls, creating process narratives, control testing, remediation and coordination with external auditor.

PROFESSIONAL EXPERIENCE:

Confidential

Program Manager

Responsibilities:

• Responsible for projects from creation through delivery.
• Tasks include defining scope and budget, coordinating teams, monitoring and tracking progress, presenting status to senior management, delivering projects on time and within budget, and mentoring delivery teams.
• Defined and implemented Agile methodology across organization, which included how to execute ceremonies, set up and use of JIRA, status reporting and training for delivery teams
• Took over failing global, online timecard project as Project Manager and Scrum Master. Project was halfway through a 2 year timeline, had already spent $600K of $2M budget and had nothing to show. Identified problems, established decision makers, moved work execution to Agile Methodology, delivered project on time and within budget.
• Ran two large projects in parallel, when other PM unexpectedly left, delivered both projects on time and within budget.

Confidential, Silicon Valley

Sr IT Consultant

Responsibilities:

• Drive Corporate initiatives relating to Program Management, Process Optimization, Enterprise application selection/implementation, Risk Management, Disaster Recovery and SOX compliance.
• Facebook - Program Manager for custom built legal tools supporting Payment, Trade and Ethics compliance.
• Implemented Agile development and was scrum master.
• Developed sanctions screening tool for worldwide FB Market Place transactions, which supported over 20,000 daily screening requests.
• Developed internal, self-service screening tool for shipping products worldwide to Facebook entities.
• Genentech - Project manager for audit of Internal Controls over Financial Reporting.
• Worked with North Americas Head of Compliance and subject matter experts to evaluate and update risk control matrices, define appropriate controls, create process narratives, remediate issues and coordinate with external auditor. Areas covered included SAP, GxP Validated Systems for pharmaceutical products, Salesforce and custom applications.

Confidential, San Jose, CA

Sr. Director, IT Advisory Services

Responsibilities:

• Responsible for building, training and managing new West Coast Advisory team, standardizing processes, reports and customer documentation, business development, proposal creation and customer presentations, engagement and project management.
• Core-Mark - Project manager for ERP implementation audit.
• Reviewed project plan, budget reports and work performed by system integrator and IT.
• Identified areas of concern, provided recommendations and worked directly with project team to resolve issues.
• Real Real - Project manager for ERP and Digital Asset Management selection.
• Gathered and documented existing and future business processes and users’ requirements.
• Coordinated proof of concept sessions with vendors and system integrators.
• Created a Product Evaluation Scorecard system and worked with executive management to select vendor and system integrator.
• Dialog Semiconductor - Project manager for global Business Continuity Plan audit.
• Reviewed BCP documentation and interviewed staff.
• Identified areas of concern and provided recommendations to executive management.
• IT SOX Audits - Project manager for internal and external IT SOX audits for multiple clients.
• Created risk control matrices (RCMs), identified gaps and defined appropriate controls.
• Tested controls (ITGC, Application and SDLC), ensured remediation and managed external auditors.

Confidential, Silicon Valley

Sr IT Consultant

Responsibilities:

• Led evaluation of 6 system integrators and 5 hosting service providers, which included gathering business requirements, creating a scorecard system for evaluating services, coordinating proof of concept sessions, negotiating prices with vendors, presenting analysis and recommendations to senior management, and working with Corporate’s and Vendor’s Legal departments to finalize documents.
• Designed system architecture to maximize fault tolerance and minimize Oracle licensing costs.
• Oracle EBS R12 Financials (AR/AP/FA/CM), Order Management, Discrete Mfg (WM, IM, Distribution, Supply Chain), MSCA (Mobile Supply Chain for barcoding), CRM (Service Contracts, Install Base, Depot Repair, Engineering, Quality), GRC App Access Controls, and Vertex Tax Software
• InterMune - Project manager for ERP selection.
• Designed evaluation framework and scorecard system.
• Gathered and documented functional and compliance requirements, and critical business processes.
• Created RFP, analyzed bids and worked with System Integrators to normalize the proposed solutions and pricing.
• Coordinated proof of concept sessions with system integrators.
• Documented recommendations and presented to senior management.
• California Earthquake Authority - Project manager for IT Process Optimization.
• Evaluated Project and Change Management processes.
• Documented issues, provided recommendations and trained staff on best practices.
• IT SOX Audits - Project manager for internal and external IT SOX audits for multiple clients.
• Created risk control matrices (RCMs), identified gaps and defined appropriate controls.
• Tested controls (ITGC, Application and SDLC), ensured remediation and managed external auditors.

Confidential, Mountain View, CA

Sr. IT Manager, Professional Services

Responsibilities:

• Evaluated internal ERP resources and outsourced service provider, and suggested ways to improve the overall service value.
• Areas covered included project/change management, user access security, configuration of system, internal and external resource management, and what to re-negotiate during contract renewal.
• Solta - Project manager for IT Disaster Recovery audit.
• Gathered requirements from the business units, compared expectations to IT’s capabilities, documented gaps and provided recommendations.
• IT SOX Audits - Sr Auditor for internal IT SOX audits for multiple clients.
• Created risk control matrices (RCMs), identified gaps and defined appropriate controls.
• Tested controls (ITGC, Application and SDLC), ensured remediation and coordinated with external auditors.

Confidential, Fremont, CA / ESPC, San Jose, CA

Sr. IT Consultant

Responsibilities:

• Analyzed pre-merger business processes and worked with consulting team to design new cohesive processes under one integrated ERP system, SAP 4.6 C. Focused on Order to Cash and Procure to Pay, which included Order Management, Channel Management, Supply Chain, Warehouse Management, Distribution, Customer Service and Finance.
• Art.com - Project Manager for ERP/System Integrator selection and Manufacturing implementation
• Led evaluation process of 6 system integrators and 2 ERP vendors (SAP ECC 6 vs Oracle EBS R12), which included gathering business requirements, creating scorecard system for evaluating products and services, coordinating proof of concept sessions, negotiating prices with vendors, and presenting recommendations to senior management.
• Led implementation of Manufacturing system, which was configured for dynamic, high volume processing and integrated with custom, eCommerce order entry system. Implemented Lean Manufacturing with automated JIT and Min/Max inventory replenishment, smooth process flow, smart put away and smart pick up.
• Oracle EBS R12 Financials (AR/AP/FA), Discrete Mfg (WM, IM, Distribution, Supply Chain), CRM (Service Contracts, Install Base, Field Service), and Vertex Tax Software.
• Affymetrix - Project manager for IT SOX and ERP upgrade audit.
• Led IT SOX compliance efforts, covering ITGC and global upgrade from JDE XE to EnterpriseOne 8.12. Coordinated with business process owners to document and test controls, and external auditor to ensure acceptance of internal controls.

Confidential, Milpitas, CA

Vice President, Global IT

Responsibilities:

• Rebuilt organization to facilitate Corporate goals, increase productivity and streamline costs.
• Program Manager for global rollout of SAP. Moved from 6 disparate systems to one consolidated system. Critical business processes were optimized and automated. Implemented “train the trainer” for the global staff.
• Program Manager for integration of remote sites into the corporate network. This allowed Engineering to share limited global resources through a common development environment and decrease the time required from product inception to market.
• Increased internal customer satisfaction rating from 1 out of 5 to 4 out of 5 by identifying and hiring required resources, instilling a customer focused attitude, implementing project management and executing to commitments.
• Worked with senior executives to create a 3-year strategic IT roadmap and annual operating plans to support global organization. Implemented an Executive IT Steering Committee for defining project priorities and budgets.
• Implemented best practices for Change Management, Logical Access, Security and Computer Operations to achieve multiple SOX attestations.
• Established and upheld service level agreements for critical applications.