SUMMARY

• PMP certified and Project Management professional having extensive experience in application development and infrastructure projects on multiple platforms.
• Experience in both Banking & Healthcare Industry with a focus on the Capital Markets, Wealth Management, and ERP.
• Banking, with a clear understanding of credit risk and market risk and its application in the financial arena
• Outstanding record of delivering medium to high complex application, infrastructure, transformation, integration, data centre migration, business intelligence, legislative and process re - engineering projects on time and within budget.
• Proven leader of both business and technology-oriented projects of large and small sizes.
• Delivered results that met project objectives by reducing costs and increasing benefits while maintaining a strong focus on teamwork, stakeholder engagement and customer service excellence.
• Project Management experience with a strong understanding of Agile/waterfall methodology, disciplines and practices coupled with working experience in recent project initiative.
• Experience using relational databases, building, and using API's, creation of data-collection templates, reports, and queries, and demonstrates advanced Excel skills.
• Experienced in Agile Coaching. Developed and delivered team and organization materials and workshops, building knowledge and skills to facilitate the Agile transformation.
• Solid experience in all phases of testing: functional, system integration, UAT, performance, regression- including client server and Web applications, mainframe, SQL and Oracle dbs.
• Expert in agile and waterfall project management methodologies. Able to manage large project teams and known for high-quality deliverables that meet or exceed client expectations.
• Collaborate with API and System teamsto support development initiatives Knowledge.
• Skilled at performing Risk analysis, FIT /GAP analysis and Cost/Benefit analysis to better understand the mechanics of the existing & proposed systems.
• Demonstrated project management skills in developing Project Charter, Project Management Plan & Risk Analysis, keeping in mind the objectives of the project & constraints affecting time, scope and budget baselines.
• Proficient in conducting the system and user acceptance testing; defining the test plan, test cases and automation of the test scripts using Rational Suite Tools.
• Successfully executed IT projects by leveraging strong analytical, collaborative, and decisive leadership skills to deliver them on time, within budget and to business specifications.

TECHNICAL SKILLS

• Microsoft Office
• Word
• Excel
• Outlook
• PowerPoint
• Visio
• JIRA
• Confluence
• Clarity PPM
• MS Project Plan
• ServiceNow
• Planview

PROFESSIONAL EXPERIENCE

Program Manager/Project Manager

Confidential, San Antonio, TX

Responsibilities:

• Defining roles and responsibilities, and providing oversight on the overall programs and projects
• Overseeing the development, design, and implementation of new applications and changes to existing hardware systems and software packages for customers.
• Writing, debugging, and tuning Transactional SQL, ETL and stored procedures.
• Manage Scrum Ceremonies and Project Status calls using Skype for Business and Cisco WebEx tool
• Document and Manage Scrum Ceremonies updates in team Collaboration tool viz. Box, WIKI.
• Responsible for developing, managing, and maintaining release and iteration plans, along with executing change, risk, and issue management procedures as per Agile methodologies.
• Identifying, updating, developing, implementing and managing ITIL management best practice processes.
• Use JIRA and TFS along with SharePoint and Microsoft Project to track internal and customer-reported bugs and plan for releases, service packs, and patches
• Generate Excel reports with data extraction from Agile Tool (Rally, Jira) using Excel pivot and macros.
• Track Scrum team metrics using Velocity Tracker and report the success of the scrum team.
• Managed all risks, issues, and actions logs.
• Prepared and submit management daily/weekly/monthly/adhoc reports
• Calculate the Velocity of the team by extracting the Sprint Story points completed for each Agile Sprint from Agile tool.
• Develop, manage, and maintain the agile team release and iteration level plans in Agile tools.
• Help resolve any risks, issues, or concerns prior to iteration work.
• Ensured successful initiation, planning, execution, control and completion of the project by efficiently scripting the project charters and plans. Well versed with SDLC & lead requirement, project development, testing, production support and maintenance phases with clear understanding and efficient supervision.
• Ensured timely review of the project related artefacts such as Functional Specification Documents, Database Design Documents, Technical Design Documents etc. and guided the team members accordingly and lead the project in the desired direction and made sure the SLAs are never missed.
• Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled.
• Drive implementation of moderately to highly complex work to achieve strategic business goals and operational objectives.
• Work closely with cross-functional teams and resources to achieve program and milestones within established timeframes.
• Ensure consistent visibility for teams by monitoring and reporting business objectives, work efforts s, and key indicators.
• Drive efficiencies within the QA, development, and operations organizations.
• Experience in automated testing of Web based and Client/Server applications with proficiency in Load and Performance Testing.
• Performed the follow ups calls with QA and Development Leads to address the most critical issues.
• Performed initial test and checkout of the new tool features. Integration Tests and UAT activities.
• Report the progress of the development and support teams on a Daily, Weekly and Monthly basis to all the respective stakeholders.

Project Manager

Confidential, Milwaukee, WI

Responsibilities:

• Coordinated project execution, including management of risks, actions, and issues, and performed regular weekly status reporting.
• Communicated with key stakeholders including Senior Business and Technology owners and facilitated conversation.
• Take ownership for the project through the entire project lifecycle, navigate from concept to implementation to deployment to support.
• Direct communications so that each stakeholder has correct and sufficient information to execute their tasks.
• Communicate project health and status to various team members and resources.
• Manage the project scope, schedule, budget, resources & remove roadblocks that impede project progress.
• Performed risk identification and mitigation activities, escalating unresolved issues to the Executive and or Steering Committee where appropriate to secure their timely decisions and support.
• Ensure internal deliverables meet project objectives and pre-defined goals. Defining scope and deliverables for and initiating change requests as needed.
• Closely monitored project close-out activities and ensure transition, knowledge transfer,, and change management support for stakeholders.
• Coordinate with the technical team to help translate business requirements into technical requirements.
• Engage with third party vendors throughout the In-tune MAM platform integration, that was rolled out at an Enterprise level.
• Ensured Test Readiness - Test Scenarios, Test Cases, Test Planning, Test Environment, Code Delivery, and Defect Management. Facilitated meetings to ensure issues were resolved in a timely manner to achieve target deadline dates.
• Provided testing estimates, scheduled tasks and supported Primavera with updates. Estimated Testing resources required to support projects.
• Identified the root cause of the impacts that occurred during execution and took quick action to mitigate the deviations.
• Coordinated and conducted solution deliverable readiness review prior to notifying the client of completed deliverables and completed project closures.

Project Manager

Confidential, Burbank, CA

Responsibilities:

• Executed project plans and tracked progress making necessary changes to ensure the successful completion of all related projects (on time and within budget).
• Managed and develop project budgets to ensure accurate and timely expense reporting, and to anticipate and proactively address budget variances.
• Reported to steering committee for updates, any risks/issue quality, release and change management.
• Developed a roadmap for the transformation and helped drive wave planning and execution.
• Worked collaboratively with program managers, directors, project managers and outsourced service providers to manage dependencies and constraints, so that both business and technical processes are in-sync with the change.
• Facilitated communication & coordination within teams and internal & external stakeholders.
• Managed the coordination of supplier tasks and tracked their progress.
• Proactively identified barriers and resolved issues, determining contingency plans, while mitigating risk. Escalated issues to appropriate audiences for awareness and additional support. Initiate change management and prevent issues from growing and repeating.

Project Manager/Scrum Master

Confidential, Moline, IL

Responsibilities:

• Transformed business needs into technical and functional requirements.
• Identified and documented requirements by facilitating communication between business and sponsors through instituted meetings.
• Assisted with resource allocation and effective capacity planning for the team to determine what team can take on in any given sprint.
• Designed and developed Proof of Concepts (POCs).
• Managed and provided design requirements for automation of forms in SharePoint, significantly reducing the form process time.
• Identified correct data feed and configuration for business users, trained end-users on Self Service BI, Power BI mobile apps, and utilized Data Analysis Expression Language (DAX) to develop measures.
• Helped in constructed reports and dashboards using data exploration and visual analytics.
• Provided guidance in publishing reports via the Power BI service, managing them through distribution of apps and monitoring usage/data refreshes/security access.
• Managed delivery lane of Power BI Projects.
• Collaborated on demos and user acceptance testing (UAT) and documented design, technical, and business process information.
• Responsible for teaching and enforcing the values and principles of Agile, while promoting self-organization and constantly improving standards of work
• Helped the scrum team achieve higher levels of scrum maturity at a pace that is sustainable and comfortable for the team and organization.
• Completed admin testing for upgrades, implementations, integrations, and migrations/delta syncs within 80% of project budget and time.
• Obtained buy-in of clients (engineering consulting firms to Fortune 500 companies) for Power BI initiatives by developing presentations and executing project marketing.