IT Operations Manager Resume Chicago, IL - Hire IT People

CAREER SUMMARY:

Operations/Project manager, with over ten years of project management experience in Radiology and Cardiology Healthcare Applications and IT. Adaptable and proficient in a variety of job - related specialties, such as being well-versed in a broad set of technologies, including networking, storage, collaboration tools, service desk, cybersecurity, virtualization, and cloud infrastructure.
An expert with Microsoft Windows Servers, Linux Active Directory, SCCM, Enterprise Networking, Virtual environments, andStorage technologies.
Plus, an outstanding leader, who can lead multiple teams and can accurately and objectively evaluate complex project risks, including issues.
Extremely knowledgeable on cybersecurity best practices, HIPAA, and HITECH requirements
Exceptional project management and prioritization skills
Excellent verbal/written communication and interpersonal skills
Ample experience deploying and supporting cloud-based applications and infrastructure on AWS and Engineering
Expert at building and supporting remote/offshore office environments

EXPERIENCE:

Confidential, Chicago, IL

IT Operations Manager

Responsibilities:

Oversaw all aspects of management to include medical and security - Cardiology, Radiology, Operations; Charter of Excellence PM certified.
Maintained and provided risk management for data and project expansion.
Leveraged organizational resources across multiple teams to assist personnel management in conflict resolution; awarded in 17’ and 18’ for boosting company morale.
Managed and co-developed engineering Projects, to include utilizing SQL, PHP, HTML, CSS, and DB Management.
Interfaced database with medical systems; lauded for saving Confidential Health care 150K and cutting man hours by 30%.
Provided solutions to customer issues with networks and Confidential networking Products and other third party network products and applications.

Confidential, Provo, UT

Project Manager

Responsibilities:

Managed implementation of products, including supporting project sponsors in managing expectations for deliverables, and implementing an effective system of project governance.
Interfaced and integrated multiple database specs.
Created and implemented a team mentor program, which increased team efficiency and knowledge of products, operations and processes.

Confidential, Naperville, IL

Project Manager

Responsibilities:

Managed cardiology PACS and reported upgrades; lauded for increasing patient care efficiency by 35%.
Performed delivery planning and execution for assigned projects by leveraging key individuals across multiple teams.
Managed Hearth Center Project for the Health System, including Apollo Cardiac reporting Upgrades, and the migration of Middletown Cardiology Private Practice into the health system.

Confidential, New York City, NY

IT and Medical Software Project Manager

Responsibilities:

Mentored junior project managers, lauded for leading by motivation, and ability to teach and explain difficult concepts and best practices in written and verbal forms.
Managed Numerous Project for the Health System including: database migration/conversion, Tele-Rad, Cardiology diagnostic and reporting, System upgrades, and infrastructure.
Managed the implementation of Several Amicas Merge/Fusion PACS to several Health System Clinics.

Confidential, Schenectady, NY

Project Manager

Responsibilities:

Worked closely with the Director of Radiology and Imaging in managing the department; responsible for over 120,000 plus procedures per year.
Coordinated with radiologists and physicians in obtaining remote and local area access for the doctor and their clinics.
Headed the installation and implementation of the hospital PACS.
Influenced the selection committee in determining PACS for a hospital that had 400 beds.
Managed PACS and RIS training and workflow.

Confidential, American Fork, UT

Project Manager

Responsibilities:

Oversaw all PACS installations and teams as well as Pre-PACS installation and design and customization.
Headed the writing and publishing of all NovaPACS product training, installation, support, and user manuals.

Senior Sales Engineer

Confidential

Responsibilities:

Worked closely with Sales force and customers to ascertain needs and provide solutions for filmless and paperless radiology departments and operations.
Provided Design and direction for Custom PACS/RIS needs of customers.