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Contract Program/ Project Management Resume

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Austin, TX

SUMMARY

  • Solutions driven manager of value - adding programs with over twenty years experience managing complex solutions in both Agile and waterfall environments across a diverse group of industries.
  • Conceptualize, design and execute program vision from start to finish, managing complex deliverables while adapting to changing business needs and priorities.

TECHNICAL SKILLS

  • Client Engagement/ Management
  • Financial Management/ Budgeting
  • Scrum Master
  • Process Improvement
  • Vendor Management
  • Forcasting
  • Strategic and Project Plans
  • Resource Allocation and Collaboration
  • Stakeholder Communication
  • Risk Management/ Mitigation

PROFESSIONAL EXPERIENCE

Self-Employed, Austin, TX

Contract Program/ Project Management

Responsibilities:

  • Six month consulting engagement for a public agency
  • Hardware implementation across multiple locations
  • Software solution for large retail organization

Confidential, San Antonio, TX

Program Manager/ Scrum Master

Responsibilities:

  • Program/ Project Manager for integrated technology solutions focused on improving workflows and processes utilizing hardware and software at a Fortune 100 Financial Services company.
  • Managed multiple projects from the department level to enterprise deployments, defining business requirements, acting as Scrum Master, coordinating between the business, technical teams and vendors from initial solution requirements and design through post implementation support.

Self-Employed, Austin, TX

Consultant

Responsibilities:

  • Consulted with clients on projects including business process optimization, marketing, sales, production, operations and benefits.
  • Worked for a broad range of clients, including public institutions, real estate developer and a sporting goods manufacturer.
  • Projects have been based both domestically and internationally.

Confidential, Alaska

Director of Projects

Responsibilities:

  • Responsible for existing projects, facilities and expansion.
  • Managed all phases of new construction from design to final build out, managed budgets, architects, IT requirements and contractors, ensured compliance with all governmental rules and regulations.
  • Opened eight new locations and remodeled seven existing locations, responsible for build out savings of over $40,000 per new location.

Self-Employed, Austin, TX

Financial Adviser

Responsibilities:

  • Registered Representative for State of Texas Optional Retirement Plan providers.
  • Represented multiple providers on campus .
  • Responsible for business development, sales and customer support after the sale.
  • Grew customer base from nothing to over 20 clients in a single year.

Confidential, Austin, TX

Business Analyst

Responsibilities:

  • Solutions integrator responsible for designing solutions, coordinating deliverables and services from different divisions, building service models, service level agreements and pricing structures.

Confidential, California, Texas

Director of Operations

Responsibilities:

  • Executive leader for managed services solutions in the Central Confidential, supported sales for the Region, company-wide leader in client retention, employee satisfaction and profitability.
  • Managed over 25 locations and 200 employees.
  • Assumed responsibility of a region that was the worst performing in the country and managed the region to the top performer in the company.

Confidential

Senior Account Executive

Responsibilities:

  • Sold Confidential 's managed services solutions in Texas and acted as Account Manager for existing accounts.
  • Sold Confidential 's first records management solution in the region and had a 100% retention for managed accounts.

Confidential

General Manager

Responsibilities:

  • Managed operations and sales team for Confidential ’s Reprographics Business, responsible for transitioning the shop to profitability.

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