PROFESSIONAL EXPERIENCE SUMMARY:

Innovative Technologist with 20 years of proven progressively responsible experience in the areas of technical program execution and systems engineering and program execution in delivering recent mission critical Programs of combined annual revenue. Technical Program Management and Engineering to DoD, DoE, DoS and industry leading organizations, driving direction, development of native cloud web based containerized (Micro - Services) through SDLC, CI/CD Pipeline and DevOps support of complex global systems and the management of global distributed multi-skilled IT teams, sub-contractors and vendors in the support of the requirements, design, development, operations, security and compliance.

TECHNICAL EXPERIENCE:

Operating Systems: MS Win 2003-2016, Red Hat Enterprise 5-7x, CentOS, Cisco IOS 12.3, z\OS, DOS.

Enterprise Software: RedHat OpenShift, GitLab, Kubernetes, Docker, vRealize Operations vCenter, vSphere w/ OM, NSX, ESXi, RHUI, Splunk, Pentaho, Mulesoft, IBM Connect Direct, Active Directory, Oracle11i, RAC, Golden Gate and Data Guard, MS SQL, MySQL, Postgres, MS Hyper-V, SCVMM, SCOM, WSUS, MOM, Veritas Storage Foundation, NetBackup, ARCserve, Remedy, HP Service Now, Jira, People Soft, Confidential Documentum,, CyberArk, MS Office Pro, MS Visio.

Security Software: Nessus, HBSS, Sysdig, SCAP, ElasticSearch, Squid Proxy, Keycloak, Active Directory Services, NetIQ AppManager, SolarWinds, TrendMicro, Splunk, CA Identity Manager, RSA, Yubi Keys, Salt Stack, Vormetric, Vault, Vanguard Administrator, OpenVPN, IPsec, Centrify Direct Control, Signet Privilege Management System, Saint, Barracuda, SonarQube, Grafana, JasperSoft BI, Zabbix, Symantec, McAfee Virus-Scan Enterprise, Forefront Client Security AWS Cloud Trail/Guard Duty/Inspector/IAM/Shield/EKM, Sherlock

Cloud Services: IaaS, PaaS, AWS GovCloud, Cloud Architect, VPC, IAM, AMAD, Transit VPC, Route53 VPN, Certificate Manager, Secrets Manager, AZ replication, CloudFront, CloudWatch, GaurdDuty, AWS Config, EC2, RDS, S3, Glacier, ELB, ElastiCache, Shield, Azure GCC, AD, Office 365, Mobile Device Management, WAF, CodeDeploy, MFA s

DevOps Software: Kubernetes, Ansible, Jenkins, Elasticsearch+Kibana, Grafana, Puppet, Git, Bitbucket, SonarQube, Pulp, Redis, Docker Data Center Hardware Raised flooring, hot aisles/cold aisles, three phase power, APC UPS, 2 phase 50-amp standard/100-amp high density fully redundant racks, crak units, RPP Panels, temperature circuits, redundant grid distribution, power to cooling metrics, install vs. utilization power %'s, APC/HP 42U Racks, Fiber switch back bone, SAN, Tape Libraries, PDU. Cloud VPC, On-Premises and Co-Locations

Compute Hardware: Oracle X-3Exadata DB appliance, IBM z10EC, HP ProLiant/Enclosures/Blades, HP Itanium Server, Unisys ES7000 Server, Confidential Servers, Compaq Servers.

Network Hardware: Nortel 5100, Cisco ASR1001 - 9001, CISCO AS 5974, Nexus 7K, 5K & 2K, Cisco 6500 E, HP switches, Citrix NetScaler, IPsec, NSX, VXLAN, VPN, DS3/12, LDAP, Radius, TACACS+, TCP/IP, PISP, UCDP, Proxy, DNS, SMS, DHCP, IPX/SPX, Win Sock, Wireless.

SAN Hardware: Confidential Symmetrix/Clariion, NetApp FAS 3250 w\cache pool, Power Path, Navisphere, HP EVA, Brocade 12000/24000 Silkworm Fabric Switches, Brocade 7500E Extension and 5300 Switches, Brocade iSCSI Gateway, Dense Wave Division Multiplexers, SFQ Trunks, Storage Tek Powderhorn 9310, Sun StorEdge L700, Quantum Tape Libraries, ISL Trunks.

PROFESSIONAL EXPERIENCE:

Confidential, Ashburn, VA

IT PROGRAM MANAGER, CLOUD/OPERATIONS

Responsibilities:

• Established ITSM process and procedures and IT operational runbooks required in the support of security, compliance, and operational activities required by NIST 800-53 and FISMA security controls.
• Managing multi-discipline technical personnel to include business partners, sub-contractor and third-party vendors and defining respective SLAs/MOUs.
• Deployment of World-Wide Non-US Visa Application System for GSS, through containerized microservice architecture, CI-CD Pipeline, DevOps service model delivering underbudget and within schedule a FedRAMP High Secure and compliant Cloud Native Application.
• Providing Information Systems Security Official (ISSO) responsibilities, implementing a Continuous Diagnostic and Mitigation and Governance, Risk and Compliance Program in reporting compliance performance and facilitating USG IT training as needed.

Confidential, Ft. Belvoir, VA

CLOUD ARCHITECT

Responsibilities:

• Providing functional and technical requirements that specify criteria used to evaluate the operation of over 3000 CONUS/OCONUS applications and critical mission systems on Government Owned Government Operated, Contractor Owned Contractor Operated facilities and their respective readiness and cloud worthiness for the migration and sustainment to the Cloud.
• Responsible for providing support to ARCYBER in drafting policy and documentation defining requirements.
• Led ARCYBER Network Architecture staff in the development, framework design and architecture of Configuration Change and Release Management (CCRM) to standardize network configuration management (NCM) full lifecycle across the Army enterprise.
• Managed UNIX, Windows and network configuration management with CM tools such as Jenkins, TFS and JIRA, and software testing in a DevOps environment.
• Organized working groups, weekly sync meetings capturing status of stakeholder work efforts related to ADCCP, noting any deviations from planned schedule or performance changes to stakeholder organizations and summary of tasks performed.
• Attended networking engagements to stay updated on current events and issues impacting the Confidential community and the PEO-EC and ARCYBER missions while demonstrating excellent communication skills.

Confidential, McLean, VA

Confidential OMS CLOUD IT PROGRAM MANAGER

Responsibilities:

• Applying technical direction with adherence to compliance in the build and design of a Cloud Service Provider solution, On Site Managed Services (OMS) an IaaS cloud behind the NIR/SIPR networks for Confidential .
• Documented and reported process integration, compliance, incident resolution, risk management and recommended change of course when deviating from technical design to achieve optimal results in the delivery of services.
• Responsible for operational governance and compliance, reporting and analysis.
• Led architects, security, systems, network, storage and database engineering teams in the procurement, deployment and testing on schedule and under cost in the delivery of in-scope services according to contractual obligations.
• Managed weekly and monthly reoccurring operational and programmatic meetings with program stakeholders to include but not limited to IMS, oversite committee, security, compliance, event, incident, problem, capacity, asset and change management.
• Resolved contractual language according to core system capabilities.
• Managed day to day operational activities and oversite to all service disruptions and potential disruption issues, RCAs with accurate corrective action plans implemented, vulnerability remediation, problem management and interfaced with customers during pre-onboarding and throughout the managed services delivery to ensure communication, transparency and manage expectations.
• Participated and coordinated Customer Failover/DR planning and testing supportwhile ensuring technical run documentation is accurate and current.
• Worked with Customer and Architects to ensure roadmaps, refresh and currency plans are maintained and implemented.
• Coordinated with Customer on adhoc projects, reporting and initiatives.
• Met all SLAs and proactively managed to avert issues and avoidable problems affecting services.
• Heavily involved in and facilitated operational Governance throughout the service offering.
• Drove root cause of technical problems, facilitated technical compliance, reviewed and approved changes and ensured timing of patches and release success.
• Effective resource and queue management, on call lists and operational logistics.

Confidential, Arlington, VA

ONR SERVICE OPERATIONS MANAGER

Responsibilities:

• Asset Management, Request Fulfillment, Service Request Management processes and Continual Service Improvement Process Owner.Established Reactive and Proactive teams of System Engineering, DB Engineering, and Network Engineering w/ various levels, Help Desk Analyst, Asset Coordinators, VTC Engineering and Assistant Contract Technical Representatives (ACTR).
• Utilizing Remedy to generate reports and analytics used to measure the service performance and provide trend analysis and forecasting models, SCCM, Solar Winds, manage budget, vendors, contracts, training and staff performance.
• Managed SLAs for Multi-Data Center environments to include self-contained hosted legacy, NGEN and MS Azure.
• Received performance award for implementing automation in the areas of service requests, Knowledge Management, Reporting and Analytics.

Confidential, Washington, DC

IT TECHNICAL PROGRAM MANAGER

Responsibilities:

• Responsible for IT Infrastructure architectural solutions for the DISS Family of Systems (FoS) and the development, deployment, ATO and sustainability of the Central Adjudicating Tracking System (CATS).
• Applied DevOps culture with end user testing and CI/CD.
• Coordination with Confidential hosting facilities in the pursuance of ATO for allowed connectivity to NIPR/SIPR networks, external interfaces, AORs and security boundaries while maintaining Confidential compliance.
• Provide management and oversight to Project Managers, Technical Architects, Technical Engineers and Service Desk Analyst.
• Performed Vendor Management and purchased $20,000,000.00 of infrastructure equipment.

Confidential, Quantico, VA

SR. ENTERPRISE ARCHITECT

Responsibilities:

• Provide ITSM oversight to the Confidential (USMC) in support and training on BMC Remedy and HP Omi/OMW to Marine Corps Information Technology Service Management (ITSM). Conducted
• Theoretical training to senior IT executive officers (MCSC, C4) and practical training to technical staff (MCNOSC, KCEITC) to securely and efficiently run the Confidential (USMC) Marine Corps Information Environment (MCIE).
• To this end, directed the USMC in establishing a comprehensive, integrated ITSM solution based on the Defense Information Technology Infrastructure Library (DITIL) framework.

Confidential, Portland, OR

IT CAPACITY MANAGEMENT MANAGER

Responsibilities:

• Management Plan, maintained an accurate Capacity Management Information System (CMIS) and hardware and software life cycle management. Provide IT Infrastructure capacity trend and analytic input for fiscal budgeting.
• Provide technology functions such as Network, Server, SAN and Data Center Management support. Created functional models used to predict IT Infrastructure resource utilizations.
• Produced monthly reporting and dashboards based on trend/historical data, and analytics. Injected Capacity Management processes into current operational workflows.
• Manage multiple data centers in the Confidential rim budgets, while proactively identifying limitations within the BPA IT Infrastructure.