SUMMARY:

PMP

SKILLS:

PMO

PMP

Product Lifecycle

Project Lifecycle

Project Manager

SCRUM

Team Management

Security

SharePoint

WEB Portal

User Interface

UI

ERP

Peoplesoft database

Change Management

Deployment

Content Management System

CMS

Data Center

Enterprise Resource Planning

Risk Analysis

Large - Scale

Microsoft SharePoint

IT Infrastructure

HTML unix

UX

Vxworks

Motorola

HP-UX

Business Intelligence

BI program manager

Executive Communications

Investor Relations

Point of Sale

POS

Marketing

Best Practices

Contracts

Budgeting

Operations

Integrator

Integration

Procurement

Logistics

Scheduling supply chain maintenance

Forge

Process Engineer

Recruitment

Client Relations

Employee Resource Group

Claims

Auto Insurance

Insurance Claims

Billing

Documentation

QA

Industrial Engineering

Outstanding Communication

EXPERIENCE:

Confidential

Senior Project Manager

Responsibilities:

• Recruited by startup provider of cloud - based insurance claims management systems to the drive strategic roadmap for the development, integration, and deployment for company's core application.
• In role reporting to the VP of Technology as program manager and Scrum Master, managed matrixed teams of internal and 3rd-party developers across the product lifecycle.
• Collaborated on creation of investor relations presentations and materials.
• Represented firm at industry trade shows.
• Leveraged PMP methodology to accelerate development cycle. Introduced discipline and focus across the organization, worked through developers to prioritize roadmaps, and improved executive reporting.
• Orchestrated planning of next-generation product via leadership in customer success.
• Managed pilots with select clients, utilizing findings to architect key changes to core application functionality and features.

Confidential

Technology Program Manager

Responsibilities:

• Provided the full scope of project management leadership on a portfolio of strategic technology and business initiatives for the company's enterprise point-of-sale (POS) system featuring BI reporting, web and mobile customer reservations, employee scheduling, and secret shopper functionality to be deployed across 650+ franchised and company-owned salons.
• Applied PMP standards and Scrum and Agile methodologies to build stakeholder alignment across the product lifecycle.
• Drove collaboration and alignment with the CEO, CIO, internal customers, 3rd-party developers, and other stakeholders.
• Rescued development that had consistently failed to meet established milestones.
• Led analysis, documented requirements, and partnered with stakeholders to institute structures, mature processes, and build discipline.
• Successfully navigated POS platform release from development to pilot.
• Served as PMO champion.
• Developed best practices and coached organization on project management model, led an enterprise migration from Waterfall to Agile, and built Scrum ceremonies, tools, and documentation.

Confidential

Senior Project Manager

Responsibilities:

• Directed strategic IT, marketing, and business transformation initiatives as embedded onsite project leader, managing the directing entire project lifecycle from initial analysis and planning through final signoff and change management. Projects:

Confidential, Fort Lauderdale, FL

Managed executive communications

Responsibilities:

• Led Scrum teams executing a series of ongoing projects in support of the university's public-facing global student recruitment website and the academic administration web portal used by enrolled students.
• Managed executive communications, KPI tracking, and risk analysis.
• Strengthened systems performance via disciplined project management leadership.
• Applied Scrum methodology to improve communication, remove roadblocks, streamline processes, and accelerate development sprints.

Confidential

Senior Project Manager

Responsibilities:

• Directed large-scale project management of government-sponsored communications network installations for a sub-contracted service provider to Confidential, from initial planning through final signoff.
• Managed a portfolio of 20+ concurrent projects as program leader for Washington and Oregon territories, overseeing budgeting, scheduling project definition, execution, engineering, installation team management, procurement, billing, risk planning, reporting, and client relations.
• Accelerated project performance, achieving 100% compliance to established SLAs and milestones.
• Leveraged Scrum methodology to reprioritize workflows, realign resources, improve execution, and ensure on-time delivery.
• Created a high performing work culture.
• Led cross-functional teams, resulting in improved morale, strengthened communication, and accelerated performance.
• Offered a promotion to lead a larger scope of strategic operations.

Confidential

Senior Project Manager

Responsibilities:

• Rapidly promoted to manage the performance and evolution of the company's mission - critical PeopleSoft ERP platform used by 2,000+ employees across the US, and a portfolio of operational readiness initiatives.
• Oversaw a team of 2 Business Analysts and a cross-functional development organization in a hybrid Agile/Waterfall project environment building and deploying technical, functional, and UI enhancements; systems integrations; and business intelligence reporting.
• Turned around stalled $1.5M PeopleSoft project portfolio.
• Developed requirements, aligned executive stake-holders, instituted best practices, and collaborated with Business Analyst to drive program to completion. Implemented an expense management roadmap that delivered.
• Analyzed technology licensing and maintenance contracts to identify underutilized services and renegotiate agreements.
• Improved transparency and executive reporting via creation of a consolidated SharePoint contract database.

Confidential

Project Manager

Responsibilities:

• Directed high-value network infrastructure and data center installations with a subcontracted services provider
• Delivered top-tier project KPI performance, achieving 95% on-time completion rates on 15+ projects annually valued at $18M+ and requiring integration of procurement, engineering, logistics, and other key stakeholders.
• Introduced project methodologies and tools resulting in increased efficiency across the PM team.