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Production Coordinator Resume Profile

CAREER SUMMARY: Proven technology and organizational change leader with extensive experience in product development, operational excellence, organizational design and change management that leverages information technology and process transformation including the use of six sigma methodology to achieve an enterprise's strategic goals. I have provided management for large multi disciplinary Internet, application development incl. off shore , data warehouse and network infrastructure implementations in multiple technical environments full SDLC, Summit-D, RUP / JAD , business process and organizational transformation initiatives to leverage productivity improvements. PMI-PMP Certified

PROFESSIONAL EXPERIENCE

Confidential

Program Manager

Managed a global product development program 'IP Prime' that created Internet Protocol Television IPTV for the telephone industry's third tier of operators. Three versions of the basic product-managed, transport and HD were developed this included three software platform permutations of the core product with the involvement of sixteen vendors. My responsibilities included the management of a portfolio of 17 projects, eleven project managers, their project schedules, detailed work plans, resource allocation, network infrastructure installation, beta sites launches, budget 47 million , publication of status reports, customer liaison, vendor management and C level executive updates. I served as the escalation point for resolving cross-functional project issues. Utilized business process management BPM for the creation of a new organization within SES comprised of fifty-one positions. Project Management and software development lifecycle utilizing JAD, RUP and Agile methods and techniques project change control, issues resolution, requirements management, analysis and design, programming/construction, testing and the migration of applications into a production environment including GE's six sigma's methodology were utilized to successfully manage this program. In additional to product development management the scope of this role included the creation of multiple laboratories engineering, customer prototype, production , network infrastructure, earth station infrastructure build out of programming ingestion and satellite uplink capability. Corporate SAP ERP application new functionality development Order to Cash was completed.

Confidential

Senior Project Manager

Management of four B2B, B2C, E-commerce product development and application enhancement projects. Activities included full SDLC project management, utilization of use case and Summit-D, JAP, RUP, Agile methodology, .NET, C and SQL, business analysis, budget 1,023.145 and resource management Staff of 33 , schedule management, client liaison, infrastructure build out Budget 234,000 , data warehouse refresh, high availability strategy implementation and presentations to senior management.

Confidential

Manager, Deployment

Developed, implemented and executed organized R D maintenance/break-fix program for Cable Platform UI products.

  • Includes coordination of multiple application deployments, alignment of maintenance windows between the Company and external partners, all communications and coordination activities, deployment and cycle 0 plans, etc. Provide overall outage management leadership, support and execution.
  • This position's organizational functional scope was Release Management, Configuration Management, Network Infrastructure installation, Field and Technical Services. Activities performed software release and configuration management, technical and field service for R D products, management of multiple projects, prioritization, scheduling, resource allocation and full SDLC digital application development for complex integrated converged solution applications, including portal Broadband IP , user interface, and software integration for R D products. Additional activities included business process creation and improvement for a growing organization.

Confidential

Program Manager

Managed a program that created a Global Web based survey creation methodology, data warehouse and web reporting delivery EAI , this improved repeatability and productivity in the workflow process. Activities included engagement client liaison, full SDLC application development JAD, RUP, .NET, C , SQL , use case methodology, conversion of existing modules, migration of existing databases and risk management. Business processes management BPM that leveraged the new suite of application's potential for new products and service offerings. Sales of 650K of professional services in 2003

Confidential

Senior Project Manager

Managed a custom application database and network integration development AIS / EAI / B2B project for mail package tracking for BearingPoint Consulting Southwest Airlines , to meet new postal regulatory and strategic revenue goals of Southwest Airlines, utilizing mobile technology Web WAN / WIFI and bar coding. Activities included application architecture, full SDLC development, infrastructure upgrade, client liaison, project plan, schedule, budget, change / risk management and 'Proof of Concept' testing. The scope of the project included handheld programming, bi-directional data synchronization for downloads to the server, upload to the handheld, handheld harvesting and integration with fixed scanning devices and cradles, network infrastructure. Technologies utilized: Oracle 9iA, WebSphere, Windows 2000 PC, VB, C , .NET.

Confidential

Senior Project Manager

Managed a business organization and process transformation project due to the introduction of new technology Data Warehouse for J J / Mc Neil Pharmaceutical's consumer products marketing organization. The scope of the project included reviewing existing processes and the impact of how the work streams would change to complete work in a marketing OTC organization. Six-sigma methodology was used to map processes, interview key stakeholders and develop the 'To-Be' new organization. My responsibilities included project management, liaison with project stakeholders, process and organizational design and implementation of the new organization.

Confidential

IT Program Manager

  • Recruited to organize and direct two IT Program Management Office organizations. Established the organization structure, staffing requirements, functions and methodology to identify, prioritize and monitor the PMO's workload. Additional responsibilities included management of global issues/locations and off shore vendors contracted to complete project initiatives. The first initiative combined the IT organizations for three divisions of GE Capital's leasing unit into a new Shared Services Center of Excellence. This program included proposal development and presentation, development of the organizational structure, implementation plan, site selection, platform consolidation Oracle 11i , infrastructure upgrade Windows 2000 , out sourcing of staff, utilization of off shore contractors and budget management. The Program's budget was 10.7 M. The second PMO initiative was to manage a IT PMO organization 7 project managers, 5 business analysts, one admin for GE Capital's Retail Financial Service Credit Card Division. Management of a portfolio of over a hundred projects at any time , these projects were prior zed for scheduling and resource use. Activities included staff selection, the training of staff in project management methodology, development of project schedules, budget
  • management, liaison with the business owners and customers outside and delivery of the application. Full software development lifecycle SDLC, JAD, RUP activities were completed including requirement definition, design and construction, integration, testing, implementation and change control. GE's Six Sigma / Tollgate SDLC methodology
  • was utilized to meet GE's client's quality expectations. The projects ranged in staff size from 5 to 52 consisting of managers, supervisors, analysts and developers. The budgets for the projects in 2000 were 4.7 M. the 2001 budget was 3.0 M. The diversity of the projects managed included web base credit card application, web bill presentation, new client conversions, new client start up, application enhancements and regulatory compliance.

Confidential

Manager, Oracle solutions Practice

  • Managed several strategic enterprise wide client projects that included business transformation, application selection, customization, hardware infarstructure environment design and implementation. Directed and managed several cross-functional teams of up to thirteen members at the manager / director level. The budgets for these projects were 2.8 mm.
  • Implemented Oracle Rel. v11.0, 10.7SC financial, supply chain B2B integration order processing, purchasing, inventory, distribution and manufacturing applications modules. This included the identification of requirements, business process management BPM , application customization, testing and user training.
  • Designed and lead comprehensive change management programs in support of large-scale systems implementations ERP , process redesigns to support transformational strategy initiatives.
  • Recruited and trained Oracle consultants for client engagements.
  • Sold professional services to Fortune 1000 organizations. Activities included the identification of potential accounts, relationship building, RFP response formulation and negotiations. Achieved sales of 365,000 in 1999.
  • Provided vendor management including product selection, RFP preparation, negotiations and contract execution SLAs .

Confidential

Project Manager, US Pharmaceutical Division

  • Managed an enterprise wide program that created the web base Lotus Notes infarstructure for the recently formed Integrated Healthcare Division IHD contract sales force. This project's charter was to identify and create the administrative infrastructure to support this marketing and sales channel. I was directly responsible for providing the vision, leadership, and team development for a multi-discipline project team of up to fourteen individuals, including consultants. Team members represented sales, marketing, sales administration, contracting and information resources. Project requirements were identified through the use of focus groups to develop the administrative infrastructure account
  • profiles, market targeting, organization sizing, performance measurement, sales force compensation to successfully launch the new managed care sales force. I acted as the liaison between IT and the business stakeholders.
  • Planned, conducted and implemented process improvement studies to enhance the department's operations while sustaining a workload increase of 6 . Two major projects were successfully implemented simultaneously.

Confidential

Senior Consultant, Management Consulting Services

Project management of enterprise business process management BPM programs supporting organizational change, process redesigns and transformational business strategies for large system implementations ERP , which levered technology to improve quality, processes and reduce operating costs. Provided vender management to select and install ERP products, establish SLAs and manage contracts through implementation. The scope of my experience includes the creation of 'Shared Services' organizations for HR, Finance GL, AP, Inventory, Purchasing and manufacturing that consolidated and leveraged best practices, completed benchmark evaluations and improved communications. 17 projects includes project delivery, client liaison, business and system analysis, business process management, supply chain management B2B Integration , establishment of shared services organizations, enterprise application integration ETI , project methodology development, and sales of professional services, recruitment and training of professional staff.

Confidential

Project Manager

Engagement management for productivity improvements, cost reduction and organizational transformation for mid-size financial services companies. Developed processes, polices and procedures and conducted employee training programs.

Confidential

Project Manager

Engagement manager for client delivery projects. Management of a diverse staff of consultants to deliver client process transformation and change management projects and secure contract extensions. Created and installed Executive Information Systems EIS focused on client cost reduction and alignment of operational goals with to their strategy.

Confidential

Production Coordinator

Subsidiary of Vanity Fair Corporation

  • Responsibilities included production scheduling and materials management.

Confidential

Production Supervisor

Supervised fifty-nine union employees. Met production quotas and product quality while emphasizing plant safety.

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