SUMMARY

• Administrative professional with over 10 years of experience in which include executive administration
• and project coordination. Highly motivated, well - organized, and hardworking professional with a record
• f accomplishment improving business procedures that maximize productivity. Exceptional analytical
• and planning skills, with the ability to coordinate the efforts of many to meet organizational goals.
• Strong communication, problem-solving, and coordination skills.
• Accustomed to working well under pressure and multitasking in a time-sensitive environment.

PROFESSIONAL EXPERIENCE

Mortgage Document Control Specialist

Confidential, Greenville, SC

Responsibilities:

• Work closely with the Secondary Marketing Operations Team to perform high volume tasks related to loan documentation.
• Perform a variety of loan documentation duties on moderately complex loans using comprehensive knowledge to policies and procedures.
• Make sure all loans/transactions documents are in compliance with all regulations including researching and problem solving to ensure compliance and quality standards are met.
• Verification of all loan documents for accuracy and review completed loan packages against internal system data (LMS).
• Correct errors to loan packages, obtain missing data, and resolve any processing issues.

Account Services Coordinator

Confidential,Spartanburg, SC

Responsibilities:

• Support Director of Account Services in all administrative duties and tasks.
• Data entry input of rates into system for over 685 hotels.
• Manage all accounts and rate services, changes, and tracking of changes within each hotel.
• Coordinate all necessary property site facilities and management needs.
• Maintain basic administrative tasks for account services department.
• Use Microsoft Excel (utilizing Vlookup to import various sales and rate information into spreadsheets) and other programs to keep track and enter large amounts of data.

Project Coordinator

Confidential, Alpharetta, GA

Responsibilities:

• Provide on-site support forproject Managed Print Services implementations.
• Support and coordinate the on-going operations of the project.
• Manage all documents pertaining to tracking, creating, and facilitating of the project.
• Track and maintain documents in MS Excel, utilizing Vlookup and accessing data with pivot tables.
• Coordinate and facilitate the order, delivery and on-site installation process for device placement.
• Submit work orders to Project Leads for installation of devices at customer locations.
• Track and reconcile customer account information via the master services log.
• Manage requests for establishing accounts through Account Center/Device Center, Service Portal and Service Center applications.
• Act as point of contact forsupport client Project Managers and Contract Services Managers for customer account and device implementation and information.
• Reconciling Service Center errors and create documents for account reviews.

Executive Loan Administrator/Processor

Confidential - Alpharetta, GA

Responsibilities:

• Process mortgage loans (conventional, prime, sub-prime, heloc, etc.) using established procedures.
• Handling of sensitive and privileged information.
• Order appraisal, flood, and title reports for loan documentation.
• Monitor approved broker lists, watch lists, related accounts, and ensure that the loan amounts and appraised values are within established guidelines.
• Make sure that files meet established minimum standards and that application is complete.
• Enter loan application into system. Ensuring accurate and complete information from application.
• Pull credit reports for loans and re-issue credit reports when credit report in file meets eligibility criteria.
• Determine loan requests and route directly to underwriting or to the account executive.
• Prepare cancelled and denied loans for storage and log onto spreadsheet.

Executive Administrative Assistant

Confidential - Norcross, GA

Responsibilities:

• Provide executive support for entire operations department and medical staff.
• Responsible for scheduling conference rooms, travel arrangements, expense reports, correspondence, etc.
• Update and maintain information log in MS Excel.
• Utilize MS Access to look up and compare information on new hires.
• Schedule and enter DOT and new hire exams into Occulink and Examwriter systems.
• Update system's database to maintain accurate information.
• Follow- up with clinics to get appropriate documentation in driver's file.
• Work closely with nurses and medical personnel to ensure timely turnaround on driver's clearance.
• Review files and made sure all information is correct before and after entered into system.

Executive Administrative Assistant

Confidential - Alpharetta, GA

Responsibilities:

• Schedule conference rooms with proper amenities to accommodate meeting arrangements.
• Schedule travel arrangements (domestic and international for Executives)
• Scan documents into MS Access. Indexed, checked for quality, and verified document files after they were scanned.
• Enter work orders into the JD Edwards system and dispatched the request to the appropriate engineer for service.
• Develop numerous spreadsheets in MS Excel and presentations in MS PowerPoint showing vast amounts of data compiled from the system.
• Produce daily and monthly reports in MS Excel and MS Access that identified revenue generated.
• Maintain department Executive’s calendar in MS Outlook and set appointments.
• Responsible for correspondence, memos, expense reports, etc.
• Serve as part of Executive committee and organize the annual company picnic and monthly group luncheons.
• Explain policies and procedures to fellow staff members.
• Supervise and train new employees on procedures and tasks.

TECHNICAL SKILLS

• SystemsSoftware Other
• Windows 98 Microsoft Office (Word, Excel, PP, Access) Visual Basic
• Windows 2000MS Sharepoint SQL
• Windows XPMS Project LAN/WAN
• Windows VistaAdobe Acrobat Internet Explorer
• DOS Visio JD Edwards
• UNIXOutlook SAP
• Lotus Notes