SUMMARY:

• Engineering leader and project manager with experience in delivering world - class products in high availability and high demand production environment.
• Known for being very organized, highly reliable and easy to work with while promoting high degrees of trust through a strong and successful track record of delivering highly complex requirements from concept to execution.
• Hands on experience of complete software development lifecycle (SDLC)
• Excellent in project management, risk management, managing change requests, problem solving, prioritization and leadership communication
• Experience in handling multiple projects enforcing best practices with on time and within budgets deliveries
• Partnering with multi-location cross-functional teams to build relationships, collaborate and to encourage team work for a timely delivery of project commitments
• Team management and motivation, mentoring talent, performance management with emphasis on continuous improvement and career development
• Experience in resource planning, managing geographically distributed teams and vendors to deliver custom and integrated solutions on time
• Creating project plans, managing resource allocation and delegations, providing cost estimations, project scheduling and overall project tracking
• Analyzing product requirements, incorporating compliance, regulatory and legal requirements and managing scope and change requests
• Stakeholder management, project reporting including progress and status reports
• Providing guidance on overall technical design and architecture of the application, its development, including offshore software development, testing and deployment
• Experience in troubleshooting technical issues, root cause analysis, triaging defects and managing post-deployment support
• Technically savvy, programming experience in Java, C/C++, Shell scripts
• Excellent in written and verbal communication skills
• Strong organizational skills
• Experience in Waterfall as well as Agile Scrum and Kanban development methodologies

SKILL:

Java, C/C++, PERL, Unix shell scripts, MySQL, Oracle, Sybase

JIRA, JIRA Plug-ins and APIs, Confluence, MS Project, Visio, Sharepoint, Google Docs, Remedy, Git/BitBucket

Agile Methodologies (Scrum and Kanban), Waterfall

Linux, Jive, XML, JSON, 3-D Secure Protocol, SAML-based federated SSO, SoA

Leadership, Software development management, Project management, Change management, Vendor management, Cross-functional team leadership, Root cause analysis, Issue resolution, Business continuity

PROFESSIONAL EXPERIENCE:

Confidential, San Jose, CA

Technical Project Manager/Consultant

Responsibilities:

• Following Agile Scrum methodology, it’s a completely offshore application development effort.
• Provide project management consulting and guidance in business requirements analysis, design, technical feasibility and implementation, fine-tuning effort estimation and project timeline.
• Working with the team to streamline their processes, improve efficiency and manage risks.
• This has already helped in reducing overall projected cost of the project by 12.5%.

Key Technologies & Tools: React JS, JIRA, slack, Agile

Confidential, San Jose, CA

Technical Program Manager/Consultant

Responsibilities:

• Handled requirement gathering, documentation of Statement of Works, business and functional requirements.
• Coordinated with external clients and internal project teams, finalized project plans, effort estimations, implementation and deployment details, managed scope and change requests.
• Stepped in to manage the migration of 3-D Secure application’s native cloud implementation to Google Cloud platform thereby enabling continuity and stability of the project when a key team member left.

Key Technologies & Tools: Java, 3-D Secure, Linux, Microsoft Project, Waterfall

Confidential, Menlo Park, CA

Senior Engineering Manager

Responsibilities:

• Created a cultural environment where team members averaged 12 years of tenure (400% longer than the company average) leading to improved business continuity and faster product development. Team’s strong operational efficiency resulted in 20% faster time-to-market.
• Led a collaborative team effort of 80+ people across 11 internal teams to fully automate the previously manual Account Restriction functionality, satisfying a burning customer service need. Deployment of this project saved the company 9,600 customer service hours per year and significantly reduced the company’s risk exposure.
• Led a cross-functional team of 40+ people to architect and manage development of Confidential Community, a new social media platform for retail investors, resulting in an increase in incremental trades and commissionable transactions across all E* Confidential products.
• Spearheaded the technical integration of a standalone lending software platform into Confidential architecture.
• This new functionality was responsible for $2.3B in revenue that year (58% of the company’s total revenue) and strategically filled revenue erosion due to shifting market conditions on the brokerage side.
• Managed and led the design and implementation of E* Confidential ’s first credit card, resulting in 230,000 new accounts.
• The credit card offering enabled our ability to cross-sell into additional product lines, resulting in a 30% conversion to creating new brokerage accounts.
• Identified critical security vulnerability in the way sensitive data was being stored at-rest.
• Designed and implemented the first company-wide security and encryption protocol to protect confidential data for 200,000+ highly sensitive customer accounts.
• This has resulted in 100% regulatory compliance and zero customer data breaches.

Key Technologies & Tools: Java, C/C++, JIRA, Confluence, Linux, SAML-based federated SSO, Waterfall, Agile, Kanban