SUMMARY

• An accomplished, results oriented, Project Manager with robust experience in delivering in high pace environments while establishing key relationships with project teams, executives, stakeholders, and clients to coordinate delivery of transformational initiatives.
• Adept at delivering strategic initiatives through Story, Feature, Epic and Project delivery.
• Successfully led the organization to CMMI maturity Level 3 certification (where none existed)
• Recognized for outstanding delivery performance with the CEO Award, 2 times winner of the Annual Achiever award
• Early adapter of Scaled Agile Framework (SAFe), launched 2 ARTs in separate portfolios
• Introduced the concept of Value Stream funding and prioritization through Client Journeys mapping
• Played a key role in establishing the practice of Lean Agile Centre of Excellence in a Retail organization

TECHNICAL SKILLS

• Program Planning & Delivery
• Lean Agile Framework (SAFe)
• Agile Scrum
• Agile Kanban
• Waterfall
• SDLC
• Lean Six Sigma
• Lean Portfolio Management
• DevOps
• Value Stream Mapping
• Scrum of Scrums
• ART Delivery
• PMO
• EPMO
• PPMO setup
• Business Process Engineering & Optimization
• Offshoring & Outsourcing
• Business Process Transition
• Coaching
• G Suite Apps
• CMMI
• JIRA
• Confluence
• Training & Development
• QA Testing
• UAT

PROFESSIONAL EXPERIENCE

Confidential

Senior IT Project Manager

Responsibilities:

• Accountable for planning and delivery of key cross - functional projects in Waterfall as well as Agile framework.
• Facilitated discussions with Executive Leaders to develop a high-level scope for the projects and with the project team to develop a detailed Work Breakdown Structure (WBS) and schedule to ensure seamless delivery.
• Led the introduction of Scaled Agile Framework (SAFe) for portfolio planning and Agile-based project delivery and governance for a $300MM portfolio of projects in partnership with the Executive Leadership team of the Canada division.
• Led the RFP and selection process for the identification and selection of Warehouse Management System (WMS). Initiated implementation of Manhattan WMS (a roadmap of multiple projects to be delivered in a roadmap of releases)
• Facilitated Agile boot camps (sized 20 - 50) with 5 organizational units, training them on SAFe Scrum Master and SAFe Agilist roles. Conducted 1 Enterprise Change Management session with and audience of 150.
• Oracle ImplementationStrategic Initiatives

Confidential

Senior Consultant / Release Train Engineer / Project Manager

Responsibilities:

• Responsible for defining, planning and delivery of medium to large sized Technology & Operations (T&O) projects. Accountable for adaptation of Agile project delivery and governance of $700MM fiscal project budget.
• Facilitated discussions and presented status updates to the Executive Steering Committee as well as provided updates through Planview (Enterprise Project Management tool for reporting on projects)
• Managed end-to-end project lifecycle including Funding Request (Business Case), Gating governance, coordinating Design, Development, Testing, Change management, Project change requests and close-out.
• Conceptualized and facilitated discussions with the Executive Leadership for the establishment of Early Triage and Operating Model Alignment process, an enterprise portfolio assessment mechanism
• Facilitated Scrum ceremonies to coordinate project delivery and scrum of scrum to manage interdependencies between Agile projects.
• P&SBB RESL Pre-Approvals MPSO - Strategic Initiatives
• P&SBB Non-Reg GIC MPSO - Strategic Initiatives
• Digitization E-SignaturesDigitization

Confidential

Senior Project Management Consultant

Responsibilities:

• Responsible for definition and introduction of Project Portfolio Management (PPM) principles, standards, processes, techniques, and methodology, supporting the establishment of Project Portfolio Management Office (PPMO) to oversee the effective management of $315M capital budget.
• Defined, documented PPM life cycle and all PPM processes and developed revised artefacts to support the PPM process (Business Case, Project Charter and Closure document).
• Worked with all business unit managers / executives to secure buy-in and participation (and to ensure Ministry of Finance directions) aimed at demonstrating CMMI maturity level 3.
• Successfully coordinated an annual planning cycle of Project screening, scoring, prioritization and activation of projects over 2 quarters in a fiscal year.
• Developed change management, training, and transition plans to facilitate adoption of the PPM framework. Designed and deployed Monthly Operational Review sessions to govern all inflight Transformational, Regulatory and Business Optimization projects.

Confidential

Program Manager

Responsibilities:

• Responsible for delivery of offshoring programs within MPS (Offshore Services) supporting global airline major’s.
• Led a team of 20 Project Managers, Business Analysts and Process Engineers.
• Saudi Arabian AirlinesManaged Process Services

Confidential

Senior Manager - PMO

Responsibilities:

• Responsible for the establishment and definition of retail PMO practices and overseeing the delivery of enterprise-wide projects supporting, Store Operations, Loss Prevention, IT, Finance and HR Shared Services
• Lead a team of 15 Project Managers (onsite as well as offshore) coordinating project delivery across multiple lines of businesses including Merchandising, Store Operations, Human Resources, Supply Chain and Logistics, Loss Prevention and Inventory Control