SUMMARY:

• Solutions - oriented IT Project Manager with extensive Information Technology Consultant expertise notable success directing a broad range of corporate initiatives while participating in planning and implementation of enterprise infrastructure and information-security solutions in direct support of business objectives.
• Track record of increasing responsibility in client support/services, systems analysis, development, and full lifecycle project management.
• Demonstrated ability to implement an innovative customer support model that drives awareness, decreases exposure, and strengthens organizations.
• Hands-on experience leading all stages of system development efforts, including requirements, definition, designs, architecture, testing, and support.
• Outstanding leadership abilities; able to coordinate and direct all phases of project-based efforts while managing, motivating, and leading project teams.

TECHNICAL SKILLS:

Core Competencies: Network & Systems Security; Business Impact Analysis; Regulatory Adherence; Data Integrity/Recovery; Disaster Recovery Planning; Contingency Planning; Research & Development; Risk Assessment; Cost Benefits Analysis

Platforms: Cloud Computing; SOA IBM WebSphere Application Server 6.1, UNIX (Solaris, HP-UX), Oracle Clusterware, Microsoft Windows® operating systems from 95 to Windows 10 Professional, SQL Server 2012, Windows Server 2000- 2008, Linux Distributions Red Hat Enterprise Linux 6.5 VMware vSphere® 5.5 Red Hat, (Yellow Dog), Sun SPARC, Mac OS, VM/370, OS2 Warp.

Networking: Cisco Switches/Routers, Linksys TCP/IP, Novell, DECnet, Banyan, ISO/OSI, IPX/SPX, SNA, SMS/SQL, Ethernet, Token Ring, FDDI, VPN, SSH, SecureID, PGP, PKI, HIPPA, CFR-11.

Storage: NetApp, FAS2200 Series, HP 3Par StoreServ 7200 Storage, EMC Symmetrix VMAX 10K/40K

Backup: Cheyenne ARCServe, VERITAS Backup Exec 7.3, NetBackup 7.1

Security: Vulnerability Management + Intel OPTIV, QUALYS, DLP

Tools: SolarWinds, NetIQ, LAN Manager, ISS RealSecure, Checkpoint Firewall, Norton Firewall and Ghost, McAfee/Norton Virus Protection Utilities, HP OpenView, IBM Tivoli, Lotus Notes, Microsoft Office System including Microsoft Word, Microsoft Excel, Microsoft PowerPoint®, Microsoft Access, and Microsoft Outlook®, Microsoft Project, SharePoint and CA Clarity.

PROFESSIONAL EXPERIENCE:

Confidential, Plano, Texas

Sr. Project Manager

Responsibilities:

• Strong analytical skills and the ability to grasp and communicate complex problems to management and stakeholders
• Sound experience in project planning, project monitoring and control, reporting etc. (using tools and techniques that are fit for purpose)
• Experience of project finance management and reporting
• Manage technologist/engineering/implementation resource tasks and service delivery including FTE/FTC/vendors and partners
• Proven track experience operating with colleagues across different time zones with a flexible approach to working hours (ability to work varied hours and weekends) in order to successfully interact and communicate on demand on a global level
• Manage priorities, time, escalations in a fast paced environment and takes direct accountability of resources and assigned project tasks

Confidential, Richardson, Texas

Sr. Infrastructure Project Manager

Responsibilities:

• Drive and maintain detailed project documentation including meeting minutes, action items, issues lists and risk management plans.
• Coordinate cross-functional meetings with various functional areas to meet overall stakeholder expectations and company’s objectives
• Monitor the creation of all project deliverables/artifacts to ensure adherence to quality standards including
• Monitoring the critical path and implementation of appropriate corrective actions. Provide project communication to stakeholders and meet project requirements and stakeholder expectations.

Confidential, Texas

Sr. Infrastructure Project Engineer/Manager

Responsibilities:

• Defines Innovative Solutions:
• Intelligence Exchange IX responsible for coordinating compute infrastructure delivery in a Sabre and MSP managed and Datacenter hosting over 20+ Airline Carriers.
• Designs and enhances deployment process to be efficient and repeatable.
• Designs the standard solutions that would meet or exceed customers’ requirements.
• Collaborates with infrastructure SMEs to come up with new standard offerings.
• Implementation and Support:
• Key driver in decommission efforts over 200+ legacy Windows 2003 Servers identified on monthly Qualys scans of Sabre EcoSystem.
• Designed IT strategy; clearly defined strategy between external clients, application, storage and infrastructure teams.
• Designed and re-engineered reduction of Data Centers to lower cost and deliver consistent IT services.
• Decommissioned legacy Identify Management servers coordinate strategy for platform migration and SSO considerations.
• Combined seven separate Active Directories structures successfully into single combined Enterprise Active Directory.
• Work with Web Services owners and Akamai Project Team to ensure on time delivery of SSL Cert to SAN, WAF and NextGEN configuration application migration project efforts.
• Create and manage procurement package from end-to-end.
• Facilitates and coordinates with project managers and technical SMEs to deliver designs and solutions on time.
• Takes initiative to get things done when potential issues are identified.
• Ability to communicate issues and solutions effectively both to the customer and within the team.
• Team liaison for IT infrastructure changes CAB consists of Back End Services team (including workstation manager) of the datacenter in question. If authorization from Business application owner is needed CAB meeting participants are considered separately.
• Authorizing Major changes to implementation
• Post Implementation Review (PIR) after resolved RFCs and closing RFCs
• Consists of service key user, service owner and if service has related services their s:ervice owner(s)
• Accepting major changes which are prioritized as critical and which could cause substantial harm to business if not applied immediately
• Ability to bring solutions to cross-functional teams and speak to those solutions in a way that everyone understands the direction. Provides technical expertise in a way that others can understand.

Confidential, Carrolton, Texas

Sr. IT Project Manager

Responsibilities:

• Assist with establishment and maintenance of corporate project management methodology.
• Maintain detailed project documentation including meeting minutes, action items, issues lists and risk management plans.
• Coordinate cross-functional meetings with various functional areas to meet overall stakeholder expectations and company’s objectives
• Monitor the creation of all project deliverables/artifacts to ensure adherence to quality standards including design documents, test plans, training materials, and operations documentation
• Responsible for planning and scoping future releases based on project backlog, managing current time-boxed release schedule, overall risk, and issues working with 2 other application partners to coordinate Infrastructure UAT timing, data availability, issue triage and deployment schedule.

Confidential, Irving, Texas

IT Project Coordinator Security and Infrastructure

Responsibilities:

• Defines project scope and objectives, coordinates activates of a project team and identifies resources within Project Governance Board or appointed project assurance guidelines.
• Develops detailed work plans, schedule, project estimates, resource plans, and status reports.
• Develop remediation strategy with Stakeholders for monthly Qualys Internal and External scan and Testing Vulnerabilities.
• Responsible for planning and scoping future releases based on project backlog, managing current time-boxed release schedule, overall risk, and issues working with 2 other application partners to coordinate Infrastructure UAT timing, data availability, issue triage and deployment schedules.
• Conducts project meetings and is responsible for project tracking and analysis.
• Manages business and project risks and produces and effective plan and risk assessment so impact to timeframe and project costs are understood and mitigated.

Confidential, Dallas, Texas

IT Project Manager

Responsibilities:

• Defines the project requirements and manages the agreement process of the project requirements and objectives with the Project Governance Board or appointed project assurance role.
• Worked with Business System Analysts to develop functional specifications from defined requirements and developers to develop technical documentation required for project implementation.
• Manages the delivery of the project and production of the required products/deliverables in partnership with the customer and FAI delivery units to ensure acceptance, closedown and handover to the service.
• Manages business and project risks and produces and effective plan and risk assessment so impact to timeframe and project costs are understood and mitigated.
• Identifies opportunities to increase revenue margins and managing Change Control to the project baseline. Accountable for tracking project costs and supporting any payment milestones.
• Manage activates of project resources and develops a team of personnel resources. Defines the roles and responsibilities of the project team, forecasts and establishes the project team and ensures the team understands the specific tasks to be accomplished.

Confidential, Grapevine, Texas

IT Project Manager

Responsibilities:

• Strategic self-starter and hands-on project manager with the ability to coach teams and provide guidance in a dynamically growing role within the organization.
• Targeting core business objectives delivering a portfolio of premium technology services to customers.
• Services include professional, managed, and hosted services, and span a wide variety of technologies.
• Proactively lead change efforts to asses, plan improve all aspects of new service deliverables which includes Aruba Wireless Networks global refresh, Data/Voice cable installations, Networking Infrastructure monitoring professional services and MS Exchange 2013 manage services.
• Outspoken customer advocate, demonstrating a tenacious focus on customer satisfaction
• Manage a large and distributed team of individuals with varying skill sets and technical experience
• Leader by example with great comprehensive communications and documentation transparency with key follow-up and contributions.
• Develop and implement ITIL, PMI best practices

Confidential, DFW Airport, Texas

Implementation Manager

Responsibilities:

• Review the planned solution SOW with customer to ensure it meets customer requirements. Worked with customers, and internal shareholders which included but not limited to; Sales Engineering, Custom Engineering Network, platform, Storage engineers, Database Administrators, IT Security Engineering, Monitoring Team, Data Center Operations, QA Team in concert with Project Management Office to create an implementation plan including success criteria, key milestones, role definitions, risks and method of ongoing communication. “Lead” role with Customer and Confidential teams to ensure proper resource assignments, key implementation milestones or achieved.
• Verify and confirm continued validity of implementation constraints (scope, quality, and time) during the implementation life cycle. Developed and managed the customer relationship to understand their business and exceed their expectations.

Confidential, Fort Worth, Texas

Sr. IT Project Manager

Responsibilities:

• Agile methodology management and coordination of Enterprise Infrastructure solutions for Confidential Maintenance and Engineering Business Unit Information Technology Project efforts, provide communicate momentum tasks, milestone dates, resource distribution and weekly status updates. Coordinate delivery of development (beta) and production releases that meet Front-Line and Back-Office Business Unit quality assurance standards.
• Assist Confidential ITS E-Team in design and development and Operations initiatives. Assist test team in creating test plans and coordinate testing efforts.
• M&E IT liaison for Quantum II deployments; Windows 7 hosted by Hp 8200 SFF for Front-Line and Back-Office platforms
• Migrated over 25 supply chain Unix and Windows 2008 R2 servers and web applications to different locations. Moving them through release environments to ensure functionality and content feeds continued uninterrupted.
• Coordination of Cisco Wireless solutions at M&E DWH campus for Confidential Boeing Fleet 767,777 AirCell Program Optimize Cisco wireless solutions at AFW sites Warehouse Bldg. 11 and Hanger HGR 7 enabling Front-Line and Back-Office subscriber community increased and sustain productivity with minimal downtime for 2011 Q1, Q2, and Q3.

Confidential, Fort Worth, Texas

Operations Network Admin/BOS Team Lead

Responsibilities:

• Developed Operations Problem Management support models for Confidential HRIS applications.
• Coordinated with two other project managers, and two application architects to track, manage, and release software changes for HRIS Legacy high availability systems through the software lifecycle tracking bugs.
• Partnered with manage service providers (Savvis and Confidential ) to schedule required change management and achieve prompt incident management resolution.
• Reviewed proposed change management activity to assess potential impact to supported applications.
• Provision App/Dev hosting platform intervals to mitigate POC and business unit software requirements ensuring requirement hardening and implementation success.

Confidential, Fort Worth, Texas

Systems Administrator/Field Service Consultant

Responsibilities:

• Established and managed enterprise-wide information-security program. Identified and evaluated all critical systems.
• Designed and implemented security processes and procedures and perform cost benefit analysis on all recommended strategies.
• Collaborated with external auditors to conduct in-depth compliance audits and penetration testing, presented all results to senior management.
• Developed curricula and facilitated awareness training for management and employees.
• Supervised daily activities of Computer Security Assistant and Internet Administrator.
• Managed delivery support for Confidential HDQ customers Check Point Anti-virus and Zone Alarm applications
• Instrumental in developing and implementing Business Continuity and Disaster Recovery (BCP & DRP) Plans for TAESL client.
• Project Lead for Multiple US Airways Hubs, Express Check-In Thick Client Kiosk deployments
• Project Lead for GITP Network Infrastructure Project targeting US Airways Hubs charged with desktop deployments of all customer-facing Business services, from Curbside to Carrier Gates.
• Focus Driven support of Tower Flight Operations, Pilots and Maintenance and Engineering Weight and Balance applications including but not limited to Sabre, Staff Admin, FliteTrac and CrewTrac
• Provide campus Infrastructure support for Confidential /TAESL M&E Alliance Base.