PROFESSIONAL SUMMARY:

• Accomplished professional, trained in PMP and Amazon Web Services (Cloud Practitioner) with more than 14years experience in Product Management, Project Management, Consulting and Business Analysis
• Highly organized self - starter with strong process and leadership skills to bring business and technical teams together to effectively define and implement enterprise-wide programs.
• In-depth knowledge about various SDLC methodologies and frameworks like Agile Scrum, Waterfall, Hybrid, Scaled Agile Framework (SAFe), Kanban, Spiral and Extreme Programming (XP)
• Global MBA in Information Technology Management (IT Management) from Temple University-Fox School of Business, which was ranked in top 30 MBA programs in the country.
• Highly experienced in managing end-to-end project lifecycles using Waterfall/Scrum/Hybrid methodologies in various industries and the Internet of Things (IoT), within budget and in a timely manner whilst meeting consistent high standards of quality, producing project status reports and project deliverables and following project management principles and guidelines
• Worked for more than 10 years in an Agile environment as a Product Owner, Senior Business Analyst, Agile Project Manager, Scrum Master, and Release Train Engineer and 4 years in Waterfall as a Product/Program Manager and Business Analyst
• Strong team leader with the proven managerial skills to lead and foster multidisciplinary teams and ensure productivity and morale in high-pressure situations through the project and product life cycle
• Managed budgets and resources of up to $10million while leading global teams of up to 30 resources, across various time zones
• Extensive experience working in an organization using complex technology. Management experience in a complex, multi-platform development and processing environment
• Continuous communication, influencing stakeholders including scope finalization, resource onboarding, weekly project review, risk escalation, steering committee review, and project dashboard communication. Performed resource effort estimation, task allocation, and resource allocation, team building for project performance, team growth, and retention
• Expertise in Requirements Gathering and elicitations, Documentation and Analysis with capability in prototyping documents models and attributes for consistency, completeness and risk minimization
• Proficient in user experience (UX), user interface design (UI) using User Centered Design Approach
• Successfully delivered more than 100 products (B2C and B2B) across platforms for various organizations
• Managed various critical enterprise programs, packaged solutions and customized implementations from ground up and across cultures and time zones
• Passionate about media technology, communication and the Internet of Things (IoT) and how they shape the software products landscape
• In-depth knowledge and experience in Scrum, Waterfall, Scaled Agile Framework (SAFe), Kanban, Extreme programming (XP) and Spiral Model
• ScrumMaster Accredited Certified (SMAC), Scrum Product Owner Accredited Certified (SPOAC), Google Analytics and Google AdWords Certified

PROFESSIONAL EXPERIENCE

Solution Lead/Sr. Product Owner

Confidential, Green Bay, WI

Responsibilities:

• Lead discovery and analysis efforts to define business needs for multiple projects across cross-functional teams in the organization
• Prepare very clear specifications of the intended software product’s development, continuously and incrementally work on it to deliver the final product
• Report into the management and work with them to understand and analyze the business processes, especially around Confidential systems, business requirements, and document them in Confluence and CA Agile Central/Rally
• Elicit requirements from business users, technical leads using interviews, document analysis, uses cases, document them in the form of user stories and tasks
• Own the Product Backlogs for products, create user stories in the ANG format in Rally, and work with other product teams and solution leads on various projects with respect to documentation and prioritization. Work closely with the design and development partners and provides requirements to them in their Rally backlog
• Help the teams define a Definition of Done (DoD), Definition of Ready (DoR) and other team agreements that helped streamline process and development effort
• Work closely with stakeholders like users, product mangers who own different programs Confidential Schneider to understand and gather requirements, document those into the backlog work towards a collaborative roadmap
• Collaborate with stakeholders Confidential Schneider, define value for features, functionalities and development effort, create business case (inception packet) and present it to the management for funding approval of various programs
• Work with the Product Manager, business stakeholders and others to understand and define KPIs (metrics) for the enterprise system and other features on it to help easily track the effort and how it impacts business
• Work with the Product Manager, Vice President, Director and other Product Owners to determine the roadmap for various products in the organization and ensure alignment in the Big Room Planning (BRP) meetings.
• Work closely with Project Manager and Scrum Master to manage the triple constraints of time, scope and costs of the project and report them out to the management.
• Participate in Scrum ceremonies like Scrum of Scrum, Daily Stand up, Story Time, Sprint Planning, Sprint Demos, Sprint Retrospective, Release Planning Meetings, PI (Program Increment) Planning, and its retrospective
• Collaborates with other Product Owners/Product Managers to ensure synchrony in releases so dependencies can be tracked clearly, and the releases can be a part of the Agile Release any Train (ART)
• Works with Product Owners across the organization to align product roadmaps for the short and long term; to ensure visibility across teams and alignment in case of dependencies
• Works on a weekly basis with the Release Manager (RTE), Project Manager, Scrum Master to ensure the specific stories and functionalities are deployed to production without major impediments
• Works on generating product status/health reports monthly to stakeholders and the management
• Conducts bi-weekly demos to the portfolio teams and stakeholders with IT to ensure that the stakeholders are in sync and always informed
• Track and manage technical issues and other dependencies, make them visible internally and across project teams, and find solutions for program problems as they arise
• Gather data from various sources for the projects that comprise the program, analyze it, and come up with strategic and product recommendations on the next steps for the program
• Collaborate with Release Train Engineers, Program Managers and Product Managers to coordinate program level initiatives that run across various release trains
• Play a crucial role in setting, managing and communicating the product vision with stakeholders and business users; establish project timelines and roadmap for the program, and for each of the individual products that fall under the program
• Work cross-functionally with Back Office Systems, Integration team, Analytics team, Single Sign-on (ADFS), Information Security team and others on integrations by understanding their systems, documenting and defining requirements for integrations with their products
• Worked with the development team members on-site and off-site across time zones on a regular basis to ensure alignment and understanding of requirements; and project delivery
• Define and documented requirements for building APIs (web services) and microservices so teams, both off-shore and on-shore could follow and work accordingly; work with the solutions architect, product and project team members to create data model for the system
• Worked with the InfoSec (Information Security) team Confidential Confidential to ensure that the application was in good standing and compliant of the Confidential standards
• Ensure that the delivery teams have the right work (highest value) ready to begin well in advance of sprint planning event; work with teams across Confidential to ensure that the technical, business and organizational risks are being identified, tracked, communicated and managed to all stakeholders
• Work on generating and building weekly status and health reports and presenting them to the stakeholders and management
• Create sequence diagrams for the development team on-shore and off-shore how technical systems and business processes work
• Create Test Plan, Test Cases for System Integration Testing with the help of QAs on the team and ensure the tests were executed by the respective stakeholders and documented

Environment:Scaled Agile Framework (SAFe), Agile Scrum, Kanban, CA Agile, Agile Central, Microsoft SharePoint, Confluence, Microsoft Visio, Microsoft PowerPoint, Microsoft Excel, Swagger, Amazon Web Services (AWS), Microservices, ElasticSearch, Logstash, Microsoft Azure, Kubernetes, Docker, GitHub, Sprintboot, Java, Apache Kafka, Message-driven Architecture, Smart Drive, Platform Science, SOA, ADF, Metabase, continuous Integration with Github and Jenkins, continuous Delivery using Xebia Labs (XL Release) Oracle Human Capital Management System (HCM Cloud), Safety Management System (SMS), Oracle SCM Solutions—Transportation Management (OTM)

Product Owner/Program Manager

Confidential, Portland, OR

Responsibilities:

• Leads the requirements gathering and analysis effort to define business needs for Confidential ’s mobile app on Android and iOS and new features on the web
• Owns the product backlog, works with the Business Analyst to create user stories in an ANG format in Version One. Works closely with the design and development partners and provides requirements to them in their JIRA backlog
• Prioritizes the backlog on a regular basis so the development team can deliver maximum business value
• Helped the Mobile team define a Definition of Done (DoD), Definition of Ready (DoR) and other team agreements that helped streamline process and development effort
• Reports into the Senior Manager; Digital Channels and works closely with him to develop a digital and mobile strategy and roadmap for until 2021 and set a product vision
• Works closely with stakeholders like market mangers who own different programs Confidential Confidential (PGE), marketing, corporate communications to understand and gather requirements, document those into the backlog work towards a collaborative roadmap
• Collaborates with stakeholders Confidential PGE, defines value for features, functionalities and development effort, creates business case and presents it to the management for funding approval of various programs
• Works with the Senior Program Manager and Senior Manager (Digital Channels) to understand and define KPIs (metrics) for the mobile product and other features on digital to help easily track the effort and how it impacts business
• Works closely with the ScrumMaster and Project Manager to manage the triple constraints of time, scope and costs of the project and report them out to the management
• Participates in Scrum ceremonies like Daily Stand up, Story Time, Sprint Planning, Sprint Demos, Sprint Retrospective and the Release Planning Meetings
• Collaborates with other Product Owners/Product Managers to ensure synchrony in releases so dependencies can be tracked clearly, and the releases can be a part of the Agile Release Train (ART)
• Works with Product Owners across the organization to align product roadmaps for the short and long term; to ensure visibility across teams and alignment in case of any dependencies
• Presents regularly to the Business Process Organization Committee (BPOC) any new features or upcoming effort that might impact a different part of the business; so teams across PGE are aware and informed
• Works on a weekly basis with the Release Manager (RTE), Project Manager, Scrum Master to ensure the specific stories and functionalities are deployed to production without major impediments
• Works on generating product status/health reports monthly to stakeholders and the management
• Conducts bi-weekly demos to the portfolio teams and stakeholders with IT to ensure that the stakeholders are in sync and always informed

Environment: Scaled Agile Framework (SAFe), Agile Scrum, Kanban, VersionOne, Microsoft SharePoint, JIRA, Confluence, Microsoft Visio, Microsoft PowerPoint, Microsoft Excel, Swagger, Amazon Web Services (AWS), ElasticSearch, Logstash, Kotlin, Swift, Google Firebase, Amazon SES (Simple Email Service), GitHub, Jenkins, HP ALM, Java, AppDynamics, Salesforce Marketing Cloud (SFMC), Oracle Utilities Customer Care and Billing Solutions

Product Owner

Confidential, Las Vegas, NV

Responsibilities:

• Led discovery and analysis efforts to define business needs for an internal marketplace that would enable employees to procure inventory, auction it to other employee groups, if needed, or sell it on e-commerce
• Helped deliver the Phase 1 of Inventory in the Cloud, where employees can make procurement decisions, create auctions, buy and sell inventory, and make profit for their employee groups
• Reported into the Senior Delivery Manager and worked with him to understand and analyze the business processes, especially around Amazon warehouses, business requirements, and documented them in Confluence and JIRA.
• Partnered with the Senior Delivery Manager and solutions architect in assessment and design of the marketplace, which would be used by Zappos employees
• Elicited requirements from business users, technical leads using interviews, document analysis, uses cases, documented in the form of user stories and tasks
• Worked with stakeholders across Zappos to understand the complex processes, provide them with requirements for integrations with their systems
• Owned the Product Backlog along with the Senior Delivery Manager for Inventory in The Cloud with respect to documentation and prioritization
• Wore the hat of the ScrumMaster/Project Manager to manage the triple constraints of time, scope and costs of the project and report them out to the management
• Conducted and participated various Scrum Ceremonies like Sprint Planning, Bi-weekly Sprint Demos, Sprint Retrospective, Daily Stand-Ups
• Conducted bi-weekly demos to the stakeholders and VP (Marketing & Technology) to ensure that the product was in sync to the needs, requirements and standards
• Played a crucial role in setting, managing and communicating the product vision with stakeholders and business users
• Worked cross-functionally with Back Office Systems, Catalog team, Finance team, SAP team, Single Sign-on (ADFS) team and others on integrations by understanding their systems, documenting and providing requirements for integrations with them for Inventory in The Cloud
• Worked with the development team members on-site and off-site across time zones daily to ensure alignment and understanding of requirements; and project delivery
• Defined and documented requirements for building APIs and microservices so teams, both off-shore and on-shore could follow and work accordingly; worked with the solutions architect and Sr. Product Manager to create data model for the system
• Worked with the InfoSec (Information Security) team Confidential Zappos/Amazon to ensure that the application was in good standing and compliant of the Amazon standards.
• Ensured that the delivery teams have the right work (highest value) ready to begin well in advance of sprint planning event; worked with teams across Zappos to ensure that the risks were being identified, tracked, communicated and managed to all stakeholders
• Worked on generating and presenting weekly status and health reports to stakeholders and the management
• Created sequence diagrams for the development team on-shore and off-shore how systems and business processes work Confidential Zappos/Amazon
• Created Test Plan, Test Cases for System Integration Testing and ensure the tests were conducted by the respective stakeholders and documented

Environment: Agile Scrum, JIRA, Confluence, Microsoft Visio, Microsoft PowerPoint, Microsoft Excel, Swagger, Postman, Amazon Web Services (AWS), ElasticSearch, Logstash, MySQL Workbench, Amazon SES (Simple Email Service), GitHub, Jenkins, React JavaScript, React-Redux, Material UI, Webpack, Cucumber, Gliffy

Product Owner

Confidential, MI

Responsibilities:

• Led discovery and analysis efforts to define business needs for an omni-channel outbound communication transactional platform
• Helped deliver a pilot to the Europe, India and Africa region that would help the team in decommissioning an older solution, and adopt a new one
• Partnered with IT in assessment and deployment of the platform that can be leveraged globally for communication with Amway ABO's and customers
• Elicited requirements from business users, product owners, technical leads using interviews, document analysis, uses cases, rationalized them and documented in the form of epics and user stories
• Worked with stakeholders across regions, markets, products and platforms to gather requirements around their outbound communication needs, built a business case, presented it to the business and IT management and got it approved
• Conducted GAP analysis and worked on the As-Is and To-Be state of global communication from Amway to its ABOs and users
• Owned the Product Backlog for the Outbound Communications platform with respect to documentation and prioritization
• Worked closely with the ScrumMaster/Project Manager to manage the triple constraints of time, scope and costs of the project and report them out to the management
• Participated in various Scrum Ceremonies like Sprint Planning, Sprint Review, Sprint Retrospective, Daily Stand-Ups and weekly Portfolio Stand-Ups
• Conducted bi-weekly demos to the portfolio teams and stakeholders with IT to ensure that the global stakeholders were in sync and always informed
• Conducted analysis of leading Customer Communications Management (CCM) tools around the world, interviewed them and helped choose one that would suit the business needs best
• Collaborated and worked with global stakeholders in The Americas, Europe, Africa, APAC, GCR, and helped align their vision for a unified communications experience for their ABOs and business users
• Played a crucial role in setting, managing and communicating the product vision with stakeholders
• Socialized the platform and roadmap with stakeholders and leadership in a timely and professional manner
• Worked with the development team to ensure that the quarterly planning activities were done on time with alignment from stakeholders
• Ensured that the delivery teams have the right work (highest value) ready to begin well in advance of sprint planning event
• Worked with teams across Amway to ensure that the risks were being identified, tracked, communicated and managed to all stakeholders
• Worked on generating product status/health reports monthly to global stakeholders and the management
• Worked with the Global Analytics team to develop KPIs for the platform that would be used to track performance across markets that Amway operates in
• Helped create user journeys and work flow diagrams of global standards of communication flow in different steps and phases that helped IT redesign the new architecture

Environment: Agile Scrum, JIRA, Confluence, MS Project, Microsoft Visio 2016, Microsoft PowerPoint 2016, Amazon Web Services (AWS), Amazon S3, Kinesis, DynamoDB, Microsoft Dynamics 365, SMART Communications, Tableau.

Product Owner

Confidential, Philadelphia, PA

Responsibilities:

• Owned the Product Backlog for the User Experience and Design; acted as an ambassador for the product internally and externally, and as the primary technical contact for queries related to the product
• Participated in various Scrum Ceremonies like Sprint Planning, Sprint Review, Sprint Retrospective and Daily Stand-Ups
• Gathered requirements from business owner, stakeholders and wrote user stories, epics along with the development team; Consistently reprioritize the Product backlog for maximizing business value or return on investment (ROI) on the developmental effort
• Helped build the Product Roadmap by working with the Lead Product Owner and other relevant stakeholders; managed the triple constraints of scope, schedule and cost for the project
• Led the ideation, design, development, and deployment of new user experience and user interface specifications
• Conducted competitor analysis of industry specific solutions, attended industry events and conferences to ensure development of professional knowledge
• Worked with the Scrum Development team to come up with Acceptance Criteria for the Product Backlog Items
• Constantly kept stakeholders involved with timely and relevant updates through the entire lifecycle
• Partnered with design and development teams to articulateproductneeds, refine as needed, and drive efficient and effectiveprogress
• Continuously shared and involved the Scrum development team with the vision of the organization
• Worked with other Product Owners to align the goals of the product and made sure that the dependencies were addressed before releases
• Managed various stakeholders' expectations through the development lifecycle of the product
• Traveled around the country with technicians to gather first-hand experience, understand their pain points, documented and analyzed them to convert to user stories
• Worked with the team to decompose epics, themes and features into user stories that met the INVEST criteria in the Backlog Refinement Meeting
• Utilized A/B testing, Google Analytics, to gather data and analytics on user behavior. Used those to inform and validate the product feature decisions
• Consistently communicated the vision of the features with the Scrum Development team
• Designed Wireframes for multiple screens for the team to get a better understanding
• Made several presentations to the management about the product's progress with the help of Burn-Up Charts, and other metrics.
• Worked with the Development team, ScrumMaster and other stakeholders to create Release Plans; Worked with the team to refine the "Definition of Done"

Environment: Agile Scrum, MS Project, Bootstrap, Xcode, JavaScript, Rally, Microsoft Visio 2013, Swift, Mule Enterprise Service Bus (ESB), Salesforce DB (Force.com), Informatica PowerCenter Real Time

Agile Project Manager/Release Train Engineer

Confidential, Chicago, IL

Responsibilities:

• Collaborated with Product Managers, Product Owners and other stakeholders to help ensure alignment of strategy, methodology and execution; Supported product owners with various requirements gathering techniques and Scrum activities
• Helped facilitate synchronization between the Scrum teams’ demands and capacity and the size of the backlog with Product Managers and Scrum Masters; Facilitated alignment dependencies between the program teams and third parties, release managers, or between various Scrum Teams
• Managed and optimized the flow of value through the program using various tools, such as Program and Value Stream Kanbans and Information Radiators
• Worked with various Scrum Masters to ensure that cadence and synchronization was followed for every Potentially Shippable Increments (PSI/Release)
• Successfully guided Agile Release Train (ART) processes along with Product Managers and other stakeholders during feature definition and delivery
• Applied Systems thinking by working with other Release Train Engineers and stakeholders throughout the enterprise Confidential various levels
• Facilitated various System Demos and Team Demos for my teams; worked with other Release Train Engineers to facilitate Solutions Demos for multiple Agile Release Trains (ARTs)
• Owned Release Planning meeting (PI Planning Meeting) and used it to establish vision, logistics, dependencies and commitment to successive Program Increments, and provided report status to the release management; facilitated Rolling Wave and Pre-PI Planning and Post-PI Planning
• Collaborated with other Release Train Engineers to coordinate program level initiatives that went across various release trains
• Worked with Product Owners and Product Managers by managing Program Backlogs (PI) and team Backlogs (PSI)
• Created & maintained Kanban boards for Features Confidential the Program Level
• Worked with various stakeholders on identifying risks Confidential the Program-level and created mitigation strategies for the same
• Assisted with economic decision-making by Epic estimation by teams and rollup to program level visibility and managing WSJF (Weighted Shortest Job First) process
• Worked with various stakeholders to create enterprise-wide metrics that can be used consistently throughout the entire lifecycle of the project
• Made regular presentations to Portfolio stakeholders with program level plans and status updates to keep the visibility, to keep the stakeholders engaged on the project as well as prepare for prospective known risks
• Served as an Agile Coach to the team members to facilitate self-collaborating and self-organizing capabilities and to achieve knowledge in different functional subjects by motivating them to attain certifications and trainings
• Provided consultation support to identify key requirements, defined project scope, developed project plan and schedule, provided leadership to internal teams for delivering key initiatives
• Facilitated multiple Scrum of Scrums with the ScrumMasters and the PO Syncs with the Product Owners; Executed program planning, inspection and adaption, demo, sync, improvement planning and release planning
• Worked with multiple teams Confidential various levels to record risks, reports and metrics; Performed project management services which included project estimates, test planning, management and reporting to facilitate project delivery of key milestones
• Continuously maintained alignment of project scope with the business objectives
• Ensured successful resolution of impediments escalated by the Scrum Masters, when the impediments were out of Scrum Masters' span, by successfully navigating through organizational structure
• Conducted workshops and Brown Bag Sessions to coach team members, including ScrumMasters and Product Owners who were not familiar with Scaled Agile Framework (SAFe)
• Assisted with economic decision-making by facilitating inputs from the Scrum teams; Ensured that the teams functioned within the budget of the Release Train (ART); Created release plans that assisted in creating the product road-map

Environment: Scaled Agile Framework (SAFe), MS Project, JIRA, Bootstrap, Java, Objective C, ZigBee, Android Studio, Swift, Xcode IDE, Windows App Studio, .NET Framework, Flume, Sqoop, HDFS, Oozie, Zookeeper, Mahout, HTML5, CSS3, JavaScript, Tableau

Agile Project Manager/Scrum Master

Confidential, Burbank, CA

Responsibilities:

• Managed a team of 30 onshore and offshore developers, business analysts and QAs; Worked with the management to create the roadmap for the entire portfolio
• Managed the triple constraints of scope, resources and time through the lifecycle of the project; Coached the team on the Scrum framework, practices and execution of Scrum; served as a Scrum Master to a team
• Worked with various Product Owners/Product Managers to consistently reprioritize the Product Backlogs; Helped resolve the impediments and remove blockers for my teams
• Created and maintained the Burn-up and Burn-down charts and presented them to the management when needed
• Facilitated various Scrum ceremonies like Daily Stand-up, Sprint Planning, Sprint Review meeting and Sprint Retrospective meeting
• Efficiently facilitated estimation techniques such as Planning Poker, T-Shirt sizing, Bucket System and Relative Mass Value and prioritization techniques such as KANO Model, Prune the Product Tree, and MoScoW respectively
• Worked with other Scrum Masters to manage the dependencies and to ensure that they do not affect the overall progress of the teams
• Setup Rally tool for managing and track the overall program; Planned, organized and executed strategic, large cross-functional projects and small programs with maximum business value and the highest level of complexity in the organization
• Worked with multiple business units to actively manage the execution of scoped projects along with the assembly of the project team, task assignments, development and maintenance of the project schedule. Worked with various stakeholders from ideation through delivery and roll-out of the products
• Learned quickly and applied knowledge across various situations. Collaboratively defined, documented and improved portfolio, project and enhancement processes and tools to ensure high quality, efficient project delivery
• Performed data analysis and created presentations and reports for the management using Tableau and Excel

Environment: Agile Scrum, MS Project, Rally, Bootstrap, Java, Objective C, Android Studio, Windows App Studio, .NET Framework, HTML5, Tableau

Product Manager/Program Manager

Confidential

Responsibilities:

• Participated in the analysis and design of the system, providing assistance to development teams, leveraging a standard SDLC model from Concept, Analysis/Requirements through Development, QA, Implementation, and Decommission.
• Worked with a team of 30 distributed people through the entire lifecycle of the products that were being built;
• Successfully shipped more than 47 products across platforms like Android, iOS, Blackberry, Amazon and Java
• Built the roadmap for complete portfolio of products with the Portfolio Manager; Conducted extensive data analysis of product performance, reach and revenue using various tools and techniques that helped drive business decisions
• Managed non-gaming product portfolio for first smartphone apps from Disney India, with 47 applications; helped achieve 21MM+ downloads in 12 months for a portfolio of video apps
• Worked with cross functional teams to integrate Twitter Ticker, Facebook Jukebox, Twitter Jukebox and other applications; collaborated with brand teams to ensure compliance with Disney character brand standards
• Reached Confidential ’s annual revenue targets for phone applications business within 7 months
• Identified critical path using MS project to create schedules using 3 Point Estimation technique including phases, milestones, resource tasks, and workflow, dependencies, logs & status reports
• Understood and documented detailed business requirements and translated those business needs into technical systems and process improvement solutions; Worked cross-functionally to get those products shipped out to the marketplace
• Assisted the Portfolio Manager with end-to-end delivery responsibility in the context of strategic front-to-back programs
• Conducted weekly project status meeting with the stakeholders to manage timelines and resources; tracked and monitored project schedules, cost and performance against plan using variance analysis
• Managed issues/ risks on projects with timely escalations to management and suggestions for issues resolution

Environment: Waterfall-Agile Hybrid, MS Project, Bootstrap, Java, Objective C, Android Studio, Windows App Studio, .NET Framework, HTML, PHP, Microsoft Visio, Basecamp, Tableau

Product Manager/Senior Business Analyst

Confidential

Responsibilities:

• Led requirements analysis, validation and verification, ensuring that requirement statements are complete, consistent, concise, comprehensible, traceable, feasible, unambiguous, and verifiable
• Managed a team of engineering and design professionals and helped build and ship a minimum viable product (MVP); monitored and analyzed syndicated data on products and competitors to identify market insights
• Worked with identified power users for beta testing to gather feedback that helped directly in acquisition and also improved user experience; Implemented Gap Analysis, SWOT analysis, Risk analysis, Cost benefit analysis, Impact analysis, Change management, Feasibility study and Viability study
• Created various UML diagrams like Class Diagrams, Use Case Diagrams, Activity Diagrams, Sequence Diagrams using tools such as MS-Visio
• Facilitated requirements prioritization based on business value; managed requirements traceability information and tracked requirements status throughout the project
• Managed changes to requirements through effective use of change control processes and tools

Environment: Waterfall, MS Visio 2007, MS Excel, SharePoint 2010, HTML, Live Streaming (HSL) SQL Server 2008, Windows Server 2008

Business Analyst

Confidential

Responsibilities:

• Engaged stakeholders to gather software requirements/business rules, and ensure alignment with business teams by using various elicitation techniques like interviews, focus groups, brainstorming and GAP analysis
• Drafted and maintained business requirements and aligned them with functional and technical requirements such as functional specifications, use cases, process diagrams, data flow diagrams, data model diagrams
• Worked closely with the Project Manager and conducted GAP Analysis by understanding the As-Is and To-Be business process; Identified and reconciled issues with the organization’s data to ensure accurate business requirements
• Facilitated monthly meeting to document requirements and explore potential solutions
• Collaborated in various types of testing like Black-Box testing, Regression Testing, and User Acceptance Testing (UAT), Smoke Testing, Sanity Testing. Assisted in developing Test cases and Test plans in manual and automated test environments.

Environment:Waterfall, Microsoft Visio, Microsoft Office Suite, HTML, CSS, XML JavaScript, Eclipse, WSDL