SUMMARY

• Professional Scrum Master (P.S.M) - Scrum Alliance experience in a fast paced environment, with extensive Knowledge in Agile Methodologies.
• Scrum, Kanban, SAFe and XP. I am well versed in CD, CI, Regression Testing, T- Shaped, Acceptance Test Driven Development, Automation testing and more Agile/Scrum Best Practices.
• I haveFacilitated scrum ceremonies such as daily standup, iteration planning, sprint demo/review, and retrospective.
• Experience enforcing common Agile practices, service-oriented architectures and environments, and development practices.
• I will bring previous experiences, best practices, and a collaborative attitude to help drive revenue growth and increased effectiveness in the value and quality of software we create.

PROFESSIONAL EXPERIENCE

Scrum Master

Confidential Chicago

Responsibilities:

• Organized and facilitated project planning, daily stand-up meetings, reviews, retrospectives, sprint, release planning, demos, and other Scrum-related meetings
• Worked with the product owner, Project owner, Project Management and Delivery Team on the Product Roadmap (User Story Mapping) and release Planning.
• As a Scrum Master was responsible for facilitating the creation and Prioritization of Product Backlog, establishing Sprint goals and Backlog during the spring planning phase.
• Motivate the development team to deliver high quality sprints on time, within the quality expectations of the product owner and in accordance with the client's acceptance criteria.
• Provided all support to the team using a servant leadership style whenever possible and led by example.
• Removed impediments by finding the right personnel e.g pair programing.
• Created and maintained information radiators like sprint board, burn-down charts, burn up charts and progress dashboard.
• Worked closely with the Product Owner to ensure that user stories were properly written, groomed and prioritized on the backlog.
• Facilitated product backlog grooming and estimation of user stories using techniques like t-shirt sizing and planning poker.
• Tracking & Reporting of team progress and velocity through use of Agile-centric reporting including burn-down/burn-up charts and velocity charts.

SCRUM MASTER

Confidential

Responsibilities:

• Coach development team on ways to optimize their work and reduce or eliminate bottlenecks.
• Facilitated Scrum ceremonies (Sprint, daily stand-up meeting, sprint planning, Sprint Review, and retrospectives)
• Collaborated with the product owner in backlog management and continuous delivery of features
• Track and communicate team status and progress via burnup and burndown charts, as well as other information radiators, to the team, management, and stakeholders.
• Take responsibility for managing dependencies between the Scrum team and others, collaborating within the Scrum Master network especially with regard to items necessary for product release.
• Demonstrate sense of urgency and responsiveness to complete work and solve problems, with a strong drive to persevere when faced with ambiguity.
• Motivated the team to work towards continuous improvement and deliver shippable products that deliver business value for every sprint.
• Encouraged continual improvement in engineering practices to improve code quality and delivery.
• Coordinated timely response and support to production line customer issues, when escalated.
• Providing all support to the team using a servant leadership style whenever possible, leading by example.

Project Coordinator

Confidential

Responsibilities:

• Created full scale project plans, including WBS, task estimate, resources planning, project milestones and associated documents
• Monitoring project risks and scope creep to identify potential problems and proactively identifying solutions to address them in advance
• Created and developed Business Requirement Documents (BRDs), Change Controls, tracked progress of error resolution, assisted in research, performed system analysis, created data mappings, and presented to all levels of leadership within the organization.
• Managed end to end development process for quarterly application upgrade, provided smooth internal process.
• Drove implementation of project deliverables in the project charter and project plan.
• Managed the scope, quality and project timelines according to project plan.
• Track and manage project execution in accordance with company's financial management practices
• Worked across functions and business unit on the deployment and implementation of new and changing regulatory requirement.

Collections team lead

Confidential

Responsibilities:

• Coordinates Collection activity to work toward goals.
• Assist supervisor in completing monthly evaluation and development plan for collectors.
• Created consistent methods for analyzing and reporting metrics, including description of trends and meaning.
• Excellent decision making and problem solving skills in routine and non-routine methods.
• Assisted in on going monitoring and providing feedback to collectors to ensure compliance with collection.
• Policies and procedures, including call monitoring and quality reviews.
• Excellent knowledge of collection policies, procedures and processes.
• Knowledgeable of collection practices and federal/state regulations and laws.
• Assisted in creating and analyzing production report, and in staff meeting their collection goals.
• Excellent understanding of internal process and regulatory requirement surrounding collections
• Partnered with human resources with screening, interview, scheduling and hiring candidates.
• Managed talent through coordinating and facilitating and identifying development needs.