SUMMARY

• Analytical and highly adaptable professional with enterprise - level, multi-domain expertise. Extensive experience evaluating, designing, developing, and deploying systems aimed at improving quality and efficiency while controlling costs.
• Proven track record of success balancing end-user needs with IT best practices and business strategy.
• Leading-edge proficiency in network and application security tactics, techniques, procedures and principles, machine learning algorithms, and threat mitigation.
• Accomplished communicator skilled in building and strengthening relationships across functions to drive cohesive, strategic operations.

• Winner of Cool Reward for Hot Performers from Confidential for demonstrating excellent leadership skills.
• Recipient of Confidential Best People Management, Client Satisfaction, and Team Grooming Awards.
• Integrated Agile and Scrum methodologies into software engineering processes.
• Managed combined on and offshore development teams across nine concurrent project life cycles.

TECHNICAL SKILLS

Platforms: Windows, Apache, UNIX, Solaris, Linux, Mainframe, AJAX, AWS

Languages/Scripting: Visual Basic, SQL, Tcl, Perl, TSL, UNIX Shell Scripting, C, Java, JavaScript, SOAP, XML, HTML, XHTML, DOM, CSS, PHP

Databases: MS Access, MySQL, MongoDB

Tools: Tableau Desktop 10, JIRA, CVS, BLT, WinCVS, Remedy Ticketing, Clear Quest, MS Office Suite, Microsoft Project, ServiceNow, HP Service Manager

Methodologies: Agile, Scrum, Lean, Waterfall, DevOps, Software Development Life Cycle

PROFESSIONAL EXPERIENCE

Confidential, Arlington, VA

Project Manager

Responsibilities:

• Global Cyber Security: Managed organization-wide Global Cyber Security programs across five continents with $1M to $1.2M budgets at varying stages of production, including DevSecOps cloud security project, endpoint protection, encryption, multi-factor authentication, email protection, web content filtering, data protection, converting existing organization standards and policies to NIST framework, and VPN solutions; working with the Risk and Vulnerability team to assess the top vulnerabilities to remediate them incorporating them into the projects; coordinate some of the internal audit activities supported by Cyber Team, managing the organization’s security performance tool and its remediation activities; worked on Cloud Migrations which provides globallyscalabledeployment solutions and reduce the technical redundancy by transitioning on premise servers to AWS cloud.
• C-Level Cyber Security Reporting: Improved visibility of malware protection and risk mitigation status for office of CIO, including IT vulnerability scanning, monitoring public-facing assets with third-party tools, security ratings, and phishing statistics.

Confidential

Development Manager

Responsibilities:

• Operational Task Automation: Saved two manpower hours daily by automating operational activities and health checks.
• Service Delivery: Reevaluated Service Level Agreement (SLA) and an Operational Level Agreement (OLA) processes and redefined SLAs for each phase. Run and manage JIRA prioritization discussions involving Finance, Operations, Compliance, and Regulatory reporting teams.
• Service Management: Streamlined technical recruiting and hiring processes; created questionnaire to facilitate first level human resource (HR) interviews and resume screening, and trained HR to conduct technical interviews.
• Business Intelligence: Defined KPIs to measure progress towards business objectives, incorporated KRAs into long-term strategic planning, and created utilization, productivity, and efficiency trend reporting.
• Created dashboards to track resolution of post-production bugs, monitor system stability and health.
• DevOps: Implemented Jenkins and migrated code repository from Selenium and TFS to GitHub.
• Project Management: Served as Product Owner and Scrum Master; utilized planning poker/Scrum poker to estimate development effort and clarify goals. Facilitated sprint reviews, sprint planning, stand up meetings, and retrospectives; determined number of stories in each sprint and prioritized product backlog via burn down chart.

Confidential

Project Manager

Responsibilities:

• Guided implementation of Agile development process and Scrum frameworks; trained, coached, and mentored engineering team and ensured performance according toScrumrules andprocesses. Run and manage JIRA prioritization discussions involving Finance, Operations, Compliance, and Regulatory reporting teams.
• Established communication pipeline; created and reviewed weekly and monthly reports and risk logs with stakeholders, team, and management.
• Implemented peer-to-peer programming to support upskilling.
• Revamped audit documentation to assure compliance with audit requirements.
• Recipient of Best People Management, Client Satisfaction, and Team Grooming Awards.

Confidential, Herndon, Virginia

Lead Analyst

Responsibilities:

• Service Level Agreement Project: Created SLAs for 28 applications.
• Operational Project: Analyzed impact, resources, and cost to remediate risk of sensitive nonpublic personal information (NPI) exposure across 16 systems.
• Accurately forecasted labor needs for 20 cost centers.
• Won Cool Reward for Hot Performers for excellent leadership.