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Program Manager Resume

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SUMMARY

  • Technically sophisticated engineering professional demonstrating expertise and broad ranging experience in project management, systems development, and integration within the IT industry.
  • Adept at managing all aspects of the project life cycle, including business analysis, systems analysis, design, development, implementation, and maintenance.
  • An Agile Development expert who has successfully transitioned complex projects to Agile framework. Solid analytical skills, with the ability to create and implement new ideas and technologies.
  • Exceptional team leadership and client management skills. Highly experienced in Scrum, Kanban, and Evo.
  • Experienced in various types of IT Programs and Projects including Greenfield Development, Total System rewrites, System/Application Modernization, Enterprise Architectural Upgrade, Data Center Migration, Operations and Maintenance.
  • Experienced managing FFP and T&M contracts.

Core Competencies

  • Agile/Scrum Coaching
  • DevOps/DevSecOps/CICD
  • Agile Transition Management
  • Client Relationship Management
  • Full Life Cycle Project Management
  • Sprint Planning and Release Planning
  • Budgeting & Finance
  • Cost Management
  • Team Development and Management
  • Personnel Development and Management
  • Business Process Modeling and Analysis
  • Test Driven/ Behavior Driven Development
  • COOP/Backup and Recovery Strategies
  • Systems Analysis and Design
  • Enterprise Architecture
  • Systems Upgrade
  • System/Process Reengineering and Automation
  • Cloud Computing
  • Data Center Migration
  • Vendor/Subcontractor Management

TECHNICAL SKILLS

Cloud Platforms: Microsoft Azure, AWS

Languages: C#, Java, HTML, JavaScript, AJAX, T - SQL, XML, JCL, BPMN 2.0, UML 2.1

Software/Applications: Process Modeler 5.0 for Visio by itp-commerce ltd., Microsoft Azure DevOps and Team Foundation Server (TFS), Atlassian Jira and Confluence, Microsoft Visual Studio 2062 MVC, Microsoft Visio 2019, Office 365, Microsoft Project 2019, Oracle SOA Suite, Oracle Siebel CRM

PROFESSIONAL EXPERIENCE

Confidential

PROGRAM MANAGER

Responsibilities:

  • Helpdesk backlog has gone from 850 open tickets to under 20
  • The helpdesk is now consistently performing above the SLA
  • System vulnerability scan results have gone from 174 Critical and 2332 High to 2 Critical and 5 High
  • The program received the first multiyear ATO in the least 5 years
  • Software is being released every 2 months
  • The software engineering teams are able to handle sustainment activities and development work simultaneously
  • System support documents and artifacts (Training material, FAQ, Help) were developed for the first time
  • Successfully delivered 75 program deliverables
  • The program is fiscally sound and stable
  • The program is able to meet client’s needs
  • The client is happy with our work

Confidential

TECHNICAL PROGRAM MANAGER

Responsibilities:

  • Over 60% of the workstation were updated to Windows 10 1909 were on schedule.
  • Architectural design for the electronic record keeping were completed.
  • Several SOP and Business Process Models of existing and future records archiving and management system were built

Confidential

PROJECT/TASK MANAGER - SENIOR DEVELOPMENT PROJECT MANAGER

Responsibilities:

  • Successfully stabilized two troubled projects.
  • Successfully led the migration of the systems under my preview to AWS. The first team in the program to accomplish this assignment.
  • Successfully oversaw the development and rollout of a new product that helped OFDA manage responses to disaster.
  • Successfully led the effort to integrated user accounts in COTS products with the organization’s Active Directory.

Confidential

PROJECT MANAGER

Responsibilities:

  • Led the effort to continuously review, upgrade and modernize the Enterprise Architecture.
  • Served as Proxy Product Owner of all systems’ modernization projects accountable for initiating and managing system modernization and upgrades.
  • Served as Development Team liaison between team, stakeholders, and client managers.
  • Strategically steered top performing teams which are now utilizing Definition of Ready to identify Product backlog items are ready for Sprint as well as Definition of Done to decide when work on Product backlog items has been completed.
  • Ensured that all teams were employing Build Automation, developing Test Automation, and were building Auto Deployment for all applications.
  • Ensured teams were working towards Continuous Integration.
  • Successfully implemented Scaled Agile Framework (SAFe).
  • Implemented Continual Improvement Process, Workflow Process Automation, and DevOps throughout the Program.

Confidential

Project - Engineering Manager

Responsibilities:

  • Successfully implemented processes to reduce project uncertainty and improved customer satisfaction.
  • Ensured teams understood and practiced Scrum processes; as a result, they performed Sprint Planning at the beginning of every Sprint and were successful in achieving Sprint goals.
  • Guided teams in implementing timely customer feedback and consistently refined User Stories, resulting in greatly improved customer satisfaction.

Confidential

Engineering Manager

Responsibilities:

  • Successfully transitioned projects from task-based to Scrum/Agile framework.
  • Ensured teams utilized TFS to manage work, employed Build Automation, and effectively executed product demos.
  • Successfully led the effort to introduce SOA and loosely coupled architecture into the Enterprise Architecture for new feature development.

Confidential

SENIOR PRINCIPAL CONSULTANT - AGILE SPECIALIST

Responsibilities:

  • Utilized AJAX and Daemons to redesign processes and performed tasks in parallel within applications, dramatically improving overall performance.
  • Trained and provided expert advice to team members on Scrum and Kanban development practices.
  • Redesigned the processes for biographical profiles generation into a Web application. This reduced the processing time from one day to three days to five minutes.
  • Reengineered applications to connect with other system databases in real time, resulting in real time data validation.
  • Converted batch jobs to real time processes, resulting in near real-time actuation of data changes.
  • Redesigned several transaction processing applications to utilize XML instead of text files, significantly increasing efficiency.
  • Implemented storage of large objects (LOBs) in database tables eliminating storage of LOBs in discrete files in common folders, resulting in the ability to quickly find, display, and update these LOBs.
  • Modeled business processes using BPMN 2.0 and other diagrams using MS VISIO to ensure the Development team’s understanding of business processes.

Confidential

CONSULTANT - PROGRAMMER/ANALYST

Responsibilities:

  • Introduced the use of Iterative and Incremental Development (IID) method to successfully upgrade and develop several applications.
  • Selected to design, develop, and implement three new systems: The Customer Commodity Profile system, the Statistical Performances Control system, and the Custom Express Service system, consisting of 17 online screens and 14 batch jobs.
  • Closely monitored, maintained, and upgraded several existing applications.

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