SUMMARY

• Innovative, dedicated and results - oriented IT professional with experience working with Fortune 1000 clients on mission-critical systems.
• Proven expertise in the areas of Cloud-based Services; Mobile Application Development, Enterprise Content Management (ECM) and Content Analytics; infrastructure & operations support; project, program and account management; design and implementation of large complex systems; business development; consultative selling; establishing and enhancing client relationships and business unit management.
• Strong team player. An achiever in a fast paced, challenging environment, with the ability to identify and resolve problems quickly and effectively.

TECHNICAL SKILLS

Platforms: OS/390 and zSeries, Linux on zSeries, AS400, UNIX, WebSphere, WebLogic

Client/Server Networks: Microsoft, Novell, Linux, WebSphere, WebLogic

IT Service Management: BMC Remedy, HP SiteScope

Application Platform/Architecture: Java, J2EE, EJB, .NET, Visual Basic

Databases: DB2, Oracle, SQL Server, IDMS, Ingres

ECM Platforms & Components: FileNet P8, Content Search (Autonomy/Verity), WebSphere Business Monitor, Panagon Image Services, Panagon Content Services, IBM DataCap, Kofax Capture, EMC Captiva InputAccel & Scansoft OCR, Microsoft SharePoint, Open Text

ITIL: Foundation Certification

Imaging: Workflow, Capture (CCITT/JPEG), ICR/CAR/LAR technology, Data Entry, Archive

Applications: Microsoft Office, Microsoft Project, Microsoft Visio, Microsoft SharePoint

PROFESSIONAL EXPERIENCE

Confidential, Chicago / Naperville, Illinois

IT Specialist

Responsibilities:

• Client On-boarding and KYC (Know Your Customer)
• Recognizes 4,000 types of IDs - Mobile Apps / IBM DataCap / Ephesoft / EMC Captiva
• Classifies documents and OCR them, e.g. Proof of Residence, Proof of income
• Cloud Based Offerings and Micro Services
• OCR as a Service - Classification, OCR, Barcode, Data Extraction, Manipulation of Documents
• Biometric Services - Facial Recognition, Fingerprint, Iris, Electronic Signature etc
• Compliance and Regulatory focused Content, Document. Report & Case Management
• IBM Watson Analytics

Confidential, Chicago / Naperville, Illinois

Responsibilities:

• Successfully managed doubling of staff and increasing annualized revenues from $1m to $3m - 200% revenue growth while tripling the customer base across the United States.

Confidential, Chicago, Illinois

IT Manager

Responsibilities:

• Responsible for the Infrastructure & Operations Support for a Tier 1 system at a large financial institution. Team consisted of 11 Engineers and Operations personnel supporting the Infrastructure and Application projects as well as Level 1/2/3 Production Operations Support for the Tier 1 system with 2,500 users and 24x7 uptime requirements.
• Successfully managed infrastructure projects including a large data migration from Hitachi NAS to NetApp and a Web Server migration from iPlanet to Oracle HTTP servers. Team supported deployment of multiple new applications and application enhancements, while insuring no critical system outages due to new deployments or system issues. Team also provided system maintenance and patching, DR, performance & capacity planning and meeting Business Partner SLA’s.

Confidential, Oakbrook Terrace, Illinois

Senior Project Manager

Responsibilities:

• New technology implemented - Integration with EMC Captiva InputAccel and Scansoft OCR, IBM Content Collector (ICC) Data Ingestion, Records Management, WebSphere Business Monitor,
• Platform migration and upgrade from Windows to AIX/WebSphere including Single Sign-on for IBM FileNet P8
• Application Integration - Java, EJB, J2EE, .NET and Visual Basic applications
• Microsoft Sharepoint PortalSearch, DocLibraries & WebParts integration with IBM FileNet P8
• Data Center Relocation and IBM FileNet P8 Upgrade
• Implemented High Availability eliminating Infrastructure Single Points of Failure for Business Continuity & Disaster Recovery. Also implemented SmartRecovery from CYA for Disaster Recovery.
• Enterprise Architecture engagements documenting current state and future state views (Functional, Information, Operational and Development & Application Deployment) for Enterprise Content Management (ECM), Business Process Management (BPM) and Enterprise Records Management (ERM).
• Implementation of Content Search Technology (Autonomy/Verity) and Repository analysis - Taxonomy/Indexes
• Multiple migrations of Panagon Content Services Libraries and Panagon Image Services to IBM FileNet P8

Confidential, Lisle, Illinois

Practice Leader / Principal Consultant

Responsibilities:

• Teamed with the Illinois Regional Sales team as the subject matter expert for the North America Confidential Practice. Responsible for the growth of the geographical Mainframe Business from software product sales, services sales, and services delivery perspective. Successfully lead product evaluations for (3) clients resulting in $1.9 million in product and services revenue and added $1 million to the pipeline.
• 110% of quota attainment
• 43% total revenue growth year of year
• 55% pipeline growth quarter over quarter vs goal of 25% growth
• 3 of 5 Account Directors achieved yearly quota along with Sales Manager
• $2.7 million revenue in software product & services contracts
• Adding $15 million to the pipeline

Business Development Manager

Responsibilities:

• Successes included a six month sales cycle to a large financial institution. With the Sales Manager and Sales Executive successfully managed over 50 product presentations, demos and overviews to approximately 40 different client managers and staff. Contract total was $13.5 million - $11.4 million in software and $2.1 million in services and education - which included 10 statements of work.

Confidential, Lombard, Illinois

Senior Project Manager

Responsibilities:

• Received corporate awards for meeting aggressive project timelines and achieving 160% of personal services metric.
• Assisted client with implementation of Change Requests generating an additional $750k in services revenue.
• Received contract for additional $750k in hardware and application software after successful implementation at the first three sites. exceeded double digit growth several years running, with 50% of revenue coming from new business grew from a staff of four to a staff of twelve sales executives and consultants
• Doubled revenue, increased customer satisfaction ratings while decreasing product costs and project timeframes
• Achieved 138% of revenue targets by managing staff from $8k revenue per month to $11k revenue.
• Grew annual software license revenue by 100% to $1.1 million