SUMMARY

• Over 9 years of diverse experience in Information Technology with emphasis on Scrum Master Role, Software testing and Business Analysis.
• Conducted all scrum ceremonies like daily scrums, User story/Backlog grooming, Retrospective and planning meetings.
• Experience on Scrum task board, Scrum iteration board, Kanban board and Jira tool and Jira task boards.
• Good knowledge on the Burn Down charts, Sprint planning, User Story pointing, User Story Splitting and the PI planning’s.
• Worked on the project transformation to agile methodology from waterfall model.
• Working knowledge on the PI planning’s (Program Increment).
• Motivated, inspired, and improved the lives and productivity of the scrum team.
• Have good knowledge in Agile/scrum methodology, Jira tool, Sprints and Waterfall methodology of Project Life Cycle.
• Worked as a Combined Scrum team Master and BA/QA in multiple projects.
• Good knowledge on gathering the requirements, requirement analysis and mapping them to the project.
• Hands on experience in preparing the user stories / use cases as per the requirements and helping the team to understand them.
• Good in writing both functional and non - functional requirements.
• Working knowledge on the Use Case preparation as per the system and the logic/mapping documents.
• Hands on experience in STLC (Software Testing Life Cycle), SDLC (Software Development Life Cycle) and agile process.
• Proficient in Functional testing, Integration testing, GUI testing, Regression testing, Mobile testing, SOAP UI testing, UAT, Web Services testing, UAT testing on client/server as well as web-based applications.
• Exposure to all stages of SDLC (Software Development Life Cycle) and STLC.
• Prepared both the positive and negative scenarios to cover all the possible scenarios in all the projects.
• Good knowledge Jira tool and used them widely in the projects.
• Have excellent intellectual, interpersonal, technical and communication skills.
• Ability to interact and communicate with personnel from technical to high level executive management.
• Ability to learn and adopt new advancements in software environment of my working domain.

TECHNICAL SKILLS

Technologies: Scrum Master, Agile Process, Requirement Analysis, Acceptance Criteria, ATDD, TDD, Mapping the requirements to the project, Manual testing

Modelling Tools: MS Visio 2007, Visual Paradigm, Power point, UML MS Office 2007, Use Cases, JIRA, Safe

Methodologies and Models: Sequential, Water Fall, AGILE

Operating Systems: Windows NT/96/97/98/XP/7/Vista

PROFESSIONAL EXPERIENCE

Confidential, Irvine, CA

Sr. Scrum Master

Responsibilities:

• As a Scrum master facilitated the daily scrum calls, grooming, Sprint reviews, sprint retrospective and planning meetings.
• Lead the Scrum teams and updated spring progress to the product owner/stakeholders on regular basis.
• Interacted with stake holders/product owners to gather the requirements and to map them with the project.
• User Story preparations as per the client expectations and help the team to understand them.
• Worked on breaking the Epics, Features into the User stories and loaded them into sprints.
• Helped the product owner in creating the Features and User stories if required.
• Worked on the ranking/prioritizing the backlog user stories for PI planning and also for sprint planning.
• Monitored the burn down charts on daily basis and removed the impediments to the team to maintain the pace of the scrum team.
• Proposed the use of Flow dock communication tool in the team.
• Created and maintained the scrum based flow dock groups and reduced the communication gaps/dependency time.
• Worked with Product Owner to prioritize Epics, Features and User Stories in PI planning’s.
• Organized the daily Scrum calls as a part of agile project methodology.
• Gathered all the points shared in the retrospective meetings and prepared the Minutes of Meetings and also the action items.
• Ensured to address the retrospective action items by the scrum team/respective members before the next sprint planning.
• Facilitated getting the work done without force, assigning, or dictating the work.
• Helped the senior scrum master/RTE to facilitate the scrum of scrums and the Program Increment (PI) meetings.
• Gathered and reported the velocity graphs to the complete team from two scrums teams before the next Program Increment (PI) meeting.
• Written the Gherkin format (Given, when, then, and) acceptance criteria for the user stories and have worked on ATDD and TDD frameworks.
• Worked as a combined BA and scrum master in the project when required.
• Ensured that the user stories in the backlog are prioritized and estimated, which includes scheduling and facilitating the planning poker sessions.
• Helped the team in understanding the agile concepts and the agile practices to improve the team’s delivery.
• Reviewed the User Stories with scrum team to identify the gaps in the Acceptance Criteria and update them as required.
• Worked with the Scrum team in CI/CD using Jenkins and Maven.
• Participated in the bi-weekly Production checkouts and releases along with the team and helped in UAT testing as required.
• Suggested few changes in communication process and data exchange between Offshore and Onshore which reduced the dependency or wait time between the teams

Environment: Agile, Sprint, User Stories, TDD, CI/CD, Maven, UAT.

Confidential, San Francisco, CA

Sr. Scrum Master

Responsibilities:

• Worked as a Scrum master for two Scrum teams
• Worked on breaking the Epics and Features into the User stories and loaded them into sprints in Jira.
• Worked on the Confluence tool in preparing impediments list and the retrospective items.
• Worked on the user story acceptance criteria refinement.
• Worked on the INVEST criteria for the user stories in the backlog and worked on prioritizing them.
• Responsible to include all the required specifications, links and wire frames in the user stories.
• Interacted with stake holders/product owners to gather the requirements and to map them with the User stories.
• Responsible for the matrix reports like burn down charts, burn up charts and the velocity graphs.
• Point of contact for any external dependencies or escalations for both the Scrum teams.
• Worked with the product owner in creating the Features and User stories.
• Responsible for conducting the Planning poker sessions to point out the user stories during the planning meetings.
• Updated the Confidential progress to the product owner/stakeholders on regular basis.
• User Story preparations as per the client expectations and help the scrum team to understand them.
• Ensured that the user stories in the backlog are prioritized and estimated, which includes scheduling and facilitating the planning poker sessions.
• Monitored the burn down charts on daily basis and removed the impediments to the team to maintain the pace of the scrum team.
• Established multiple scrum/agile teams, capable of handling multiple scrum teams - leading and coaching the teams
• Facilitating Confidential Planning and Estimations, Product backlog grooming, Retrospective and Confidential Reviews & Demos
• Reporting in scrum of scrums and highlight various dependencies, risks and issues; Highlighting the same in status reporting
• Removing impediments by finding the right personnel. Facilitating discussion, decision making, and conflict resolution
• Gathered all the points shared in the retrospective meetings and prepared the Minutes of Meetings and also the action items.
• Ensured to address the retrospective action items by the scrum team/respective members before the next confidential planning.
• Facilitated getting the work done without force, assigning, or dictating the work.
• Helped the senior scrum master/RTE to facilitate the scrum of scrums and the Program Increment (PI) meetings as per SAFe.
• Gathered and reported the velocity graphs to the stake holders for both scrum teams before each Program Increment (PI) meeting.
• Helped the team in understanding the agile concepts and the agile practices to improve the team’s delivery.
• Reviewed the User Stories with scrum team to identify the gaps in the Acceptance Criteria and update them as required.
• Participated in the bi-weekly Production checkouts and releases along with the team and helped in UAT testing as required.
• Suggested few changes in communication process and data exchange between Offshore and Onshore which reduced the dependency or wait time between the teams.

Environment: Agile, Scrum, SAFe, User Stories, UAT.

Confidential, Rockaway, NJ

Scrum Master

Responsibilities:

• Worked on the agile transformation of this project from Waterfall methodology.
• Actively conducted daily scrums, grooming, team planning’s and the retrospectives as per the agile methodology.
• Updated the rally tasks on timely and the Kanban board.
• Worked on the Epics, Features and prepared the user stories.
• Conducted the Planning poker session during the sprint planning’s to point/size out the user stories.
• Provided all support to the team using a servant leadership style whenever possible, and lead the team by examples.
• Created the Flow dock groups to communicate between the scrum teams.
• Worked closely with the team and tried to remove the impediments/blockers within the team or due to external dependency.
• Worked with the product owner to get the details of the User story (to Include in the description and acceptance criteria) before the User Story grooming meetings.
• Reviewed the user story acceptance criteria with Product owner and the scrum team before the start of each sprint.
• Worked on the POC for ATDD and TDD implementation in the projects.
• Worked and monitored the burn down and burn up charts to update the progress of the sprint to Product owner on daily basis.
• Worked closely with scrum team to ensure that all user stories are verified before the end of the sprint and helped the Testing team to Demo the stories.
• Written the acceptance criteria for the User Stories in Given, When, Then, And Format.
• Reviewed the User Stories in the sprints with scrum team and identified the gaps in the functionality or the Acceptance Criteria.
• Reviewed Rally test cases developed by testers and suggested or corrected them as required.
• Prepared the Minutes of meetings after retrospective meetings and shares the same with the scrum team and all the stakeholders.
• Prepared the Action items from each retrospective meeting and worked close with the team to close/answer the action items, so that the same won’t be happening in the next sprints.
• Recognized and appreciated scrum team members in the retrospectives for the work done in the sprints.
• Tracking the defects in Rally and communicating them to Dev team and added the defects as per the priority in the sprints.
• Following with the Dev team for the closure of the defects on time or much before the sprint end date based on the priority.
• Point of contact for the scrum team for the functionality questions and issues.
• Participated in the Production checkouts and releases for all the releases.
• Helped the testing team with the prior experience of testing knowledge.
• Worked with the testing team in breaking out the acceptance criteria into positive and negative test cases.

Environment: Agile, Waterfall, Scrum, TDD, UAT, Kanban, SAFe.

Confidential, Waterbury, CT

Business Analyst

Responsibilities:

• CRM Enhancements, requirement documents, process definition and implementation.
• Interact with both internal and external customers to learn and document required policies and procedures, and outline issues that need to be solved in order to deliver intended business outcomes for the management of the company.
• Assess internal user needs, identify and document the requirements.
• Focus on formulating multiple approaches to problem solving, operating systems and computer hardware/software platforms.
• Research critical mass issues, plan solutions and coordinate system development to meet business and other requirements.
• Liaison among departments to understand the structure, policies and operations of the organization and recommend solutions to be able to achieve our goals.
• Manage cross-functional teams and resources necessary to ensure the successful development and implementation of assigned projects.
• Work closely with the IT department to understand software limitations and finalize flow charts for new CRM modules and opportunities.
• Support during system development to ensure functionality (including performance speed, scalability, quality of service, security and usability) is consistent with company objectives.
• Responsible for performing ongoing internal audits in processes and facilities to improve on the efficacy of operations, the reliability of financial reporting, deterring and investigating fraud, safeguarding assets, and ensuring compliance with all applicable laws and regulations.
• Syspro Integration and implementation.
• IT Asset Management, Dashboards and reporting.
• Process and functional workflows for all sales, accounting, warehouse and operation departments.

Environment: SQL server, SDLC, Rational Team Concert, MS Share point, MS Office

Confidential

Jr. Business Analyst

Responsibilities:

• Involve in gathering information requires for design phase with customer for designing the overall conversion process.
• Involved in designing the process for transferring the master data for customer and vendors from old system to new system using work flow diagrams and water fall methodology.
• Involved in meeting sessions and workshops for Latvian, Estonian and East Russian companies for conversion perspective as they have country specific requirements.
• Co-ordinating with testing team and development team as required.

Environment: SQL server, SDLC, Rational Team Concert, MS SharePoint, MS Office