IT Project Manager Resume

SUMMARY

IT Professional with demonstrated leadership, planning, communication, and organizational skills focused on system analysis and project management.
Successful track record working at public and private companies with a reputation as an independent thinker and strong negotiator who can identify, build relationships and influence top stakeholder contacts at key customers and partners.
One of those rare breeds who possesses technical skills along with interpersonal skills.

TECHNICAL SKILLS

OSX iOS
Windows Server(2012, 2016)
Linux (RHEL, CentOS, Kali, Ubuntu)
SQL Server
Oracle 11g/12c
MySQL
Apache
MS Office Suite
Unica
MS Project
Visio
Powershell
Azure
Wireshark
SaaS
PaaS
AWS
VSTS
Puppet
Hyper - V
JSON
SQL
PL/SQL
T-SQL
Python
PHP
Java
Technical Writing (Policies/Business Continuity Plans)
Tableau (familiarity)
R (familiarity)
VBScript
Hadoop
Pig
Spark
Scala

PROFESSIONAL EXPERIENCE

Confidential

IT Project Manager

Responsibilities:

Successfully managing and implementing the PCI-DSS level-1 program
Creating and administering the IT Security policy.
Coordinating and tracking the delivery, implementation, and configuration of all new technology solutions, communicating status at each stage to business units, IT staff, and external entities
Creating and managing project plans, defining project schedules, allocating resources, and monitoring progress
Exercising autonomous decision-making in reaction to changing project parameters
Monitoring and managing project scope
Creating and maintaining all project documentation
Aligning project objectives with company goals and ensuring project team is clear on objectives
Interfacing with all project stakeholders and resources
Executing strategic decisions to ensure optimal project implementation
Helping support the company’s financial objectives by forecasting requirements, assisting with the annual budget, and scheduling expenditure

Environment: W10, SharePoint, Planner, MS Project, Ultipro, Cognos

Confidential

IT Project Manager

Responsibilities:

Planning all system design. Saving $60,0000 per year of lost time and material due to strategic hardware placement and automated system monitoring.
Deploying backup and recovery strategies as well as performance tuning of client and in-house Oracle and SQL Server Databases across all environments including Development, QA, Production, etc. Participating in design, implementation, and maintenance of high availability clusters for mission-critical systems. Participating in the definition and implementation of database standards and practices. Performing root cause analysis when database related issues take place. Working closely with infrastructure colleagues to ensure compliance with security and integrity initiatives.
Performing threat intelligence assessments. Implementing HIPAA compliance policy rollout. Developing and implementing security policies and business impact analysis (BIA). Preparing, maintaining and testing technology disaster recovery plans.
Interpreting market intelligence to predict business outcomes of in-house initiatives.
Cutting attrition rates by average of 12% by implementing business strategy training programs.

Environment: OSX, Linux, Windows 7/10, SQL Server, Windows Server 2012/2016, Linux Server, Tableau, R, Active Directory, MS Project, Visio, Wireshark, HIPAA, SQL, PL/SQL, T-SQL, SFDC, Slack, Hadoop, Pig, Spark, Scala, JSON

Confidential

Account/Project Manager

Responsibilities:

Conceptualized and implemented a strategic marketing plan that generated 37% increase in managed services revenue. Sustained strong revenue gains, despite a fiercely competitive and declining market.
Grew staffing augmentation portion of business by 25%.
Grew business throughout assigned territory from Santa Cruz to San Francisco and expanded territory for cloud services to the East coast and Southern states.
Led the disaster recovery/business continuity planning and training for one of the largest San Jose-based law firms. Oversaw the development of the business continuity plan for a large hospice and palliative care facility.

Environment: Windows 7, Salesforce, PaaS, EMR, Cloud/IaaS, HIPAA, Wireless, SaaS

Confidential

Lead Marketing Analyst

Responsibilities:

Designed and optimized campaign workflows using SQL; integrated unica workflows with Kana and Emarsys.
Managed scope, time, quality, and budget of IT projects ranging from $750,000 to $5 million.
Developed and implemented complex, multi-site email campaigns and CRM initiatives using Unica.
Trained team on Unica integration with Kana and Emarsys platforms.

Environment: MS Project, MS Windows, UNIX/Linux, Teradata, Business Objects, Unica

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