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Office Manager Resume Profile


To obtain a Project Management or Business Analyst position that will utilize my experience and knowledge in human resource, business management, and project management.



Project Manager

  • Manage all internal and client projects from initiation to delivery, including communication, timeline tracking through velocity, task delegation, setting and monitoring team priorities, and facilitate procedures and account documentation.
  • Track, analyze, and prioritize production in order to facilitate effective resource allocation, planning and future growth.
  • Facilitate all project meetings with client and project team to determine the scope of the project, set the expectations and answer any questions.
  • Execute project deliverables accurately and on time by administrating third party vendors and various internal resources.
  • Train clients on various technical systems including website content management, call tracking, reporting, social media, and inventory management tools.
  • Perform quality control of client deliverables.
  • Present periodic dashboard and workbooks reports on the current projects, future opportunities and client issues.
  • Provide troubleshooting and customer support.
  • Administrate Human Resource functions including: Recruiting, Hiring, Training, Termination, Employee Reviews, Employee Monitoring, Benefits Tracking, Charity Efforts, Team Building, Change Management, Workers Compensation, Unemployment and all company policies.


Buyer Office Manager

  • Performed buying assignments, responsible for over 10 million worth of inventory per year. Obtain prices, samples, and select vendors through organized quoting process.
  • Maintained strong vendor relations including identifying new sources of supply.
  • Executed inventory management, purchase order entry, maintenance and expediting within company guidelines.
  • Produced fill rate and inventory turn and earn analysis
  • Performed Office Manager duties


Office Manager

  • Define and initiate projects, and assign Project Managers to manage cost, schedule, and performance of component projects, while working to ensure the ultimate success and acceptance of the program.
  • Maintain continuous alignment of program scope with strategic business objectives, and make recommendations to modify the program to enhance effectiveness toward the business result or strategic intent.
  • Managed a variety of general office activities including payroll.
  • Coordinated HR support for the Iowa Branch in accordance with the organization's policies and applicable law including: interviewing, hiring, training, planning, assigning and directing work, appraising performance, rewarding and disciplining employees, benefit tracking, addressing complaints and resolving issues and problems.


Customer Service Supervisor/CSR Rep

  • Supervised customer service staff.
  • Communicated policy changes to customer service and sales staff.
  • Provided support for clients, internal customers, and sales department.
  • Processed orders, researched data, expedited orders, quotes, proposals, and letters.


Receptionist/Back-up CSR Rep

  • Multi-tasking of incoming phone calls, computer call tracking log maintenance.
  • Typed quotes, letters, and proposals for sales staff and branch manager.
  • Assisted customer service staff.


PeopleSoft: Version 8.0 SP2 Accounts Payable, General Ledger, Order

Management, Inventory

Software: Microsoft Windows, Word, Excel, PowerPoint, Visio, Photoshop, Outlook,

10-Key, GoldMine, Snag-it, WebEx, Salesforce, MAS90, Website Content Management.

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