SUMMARY

• As a technology professional with over 9+ years’ experience and a reputation for success.My strengths as a leader in compliance, system analysis/quality assurance, and project management are best measured in relation to the important contributions I have made to the goals and objectives of my previous employers.
• 3 years of comprehensive understanding of Systems Development Life Cycle and accepted practices as a project manager/release manager/resource manager with waterfall and agile projects.
• 3 years of coordinating projects with development, product marketing, Support and Client Services to develop quality software to ensure client satisfaction.
• 3 years of experience leading a team of Quality Assurance Engineers to manually test software and run regression automation scripts.
• Partnered with Communications and Training to develop knowledge documentation, training, communications, and collaboration Time Accounting Best Practices.
• Supported system analysts, quality assurance analyst, and developers in product development.

TECHNICAL SKILLS

Languages and Software: Core Java, j2EE,Servlets, JSP, JSF, Hibernate, Spring, Apache Maven, Apache Kafka, Apache Camel, Apache Karaf, XML, HTML, JBoss Drools, JBPM, OSGI Framework, SVN, REST Webservices.

MS office Suite: Word, Excel, Microsoft Project, Power point, Visio.

Tools and Applications: Confluence, SharePoint, Tableau, Trello, Jira, Asana.

Databases and Operating Systems: HBase, Oracle, MySQL and PostgreSQL.Windows, Mac OS and Linux.

PROFESSIONAL EXPERIENCE

Confidential, NJ

Project Manager

Responsibilities:

• Managed Charging Data Management for events collection using the CIL messaging system and HBase storage.
• Charging Data Management needs to handle huge volume of events that need to be filtered, processed, correlated, stored and exposed for the application which need to do business logic processing on the historical information occurred in the OSS - BSS.
• Managed the project right from the project charter till deployment withscope, time, cost, qualityand other resource constraints.
• Made sure thesevalidation projectmet the appropriateDoD requirements based on the customer’s Quality Door Criteria.
• Single point of contact for various teams in matrix environment including development team, business groups, management team, customer, third party vendors across the globe in onsite offshore model.
• Outlined thecommunication planfor entire project. Arranged workshops, Business meetings and Impact analysis.
• Effectively managed conflict management change management and risk management.
• Perform project management activities including the development ofproject plans, overseeing the progress of SDLC lifecycle activities for product.
• Act as achange agentto identify/design/implement key processes improvements to facilitate project success. Implement metrics collection processes to measure key processes. Communicate metrics to key stakeholders.
• Participated in solution analysis, design, execution, testing and implementation SDLC.

Confidential - Birmingham, AL

Project Manager / Release Manager

Responsibilities:

• Managed and coordinated the major release (IX R2) to satisfy the business requirement of the ability to split the service charges until a certain amount between the customer/contract than owns the service and the new employee customer account with functional areas DAB, CMS/CX and BCH.
• Responsible for projects with multiple functional areas simultaneously. These will be projects involved in updating and consolidating functionality in various systems related to provider demographics.
• Heavily involved with setting up recurring status meetings with the business, fielding questions from the business, as well as handling issues that arise from the business.
• Anticipate issues and acting proactively to address potential issues. Gather and update project materials, completing budgeting, forecasting, project documentation, business flows, and lessons learned documents.
• Speak to details of the project to both the business and technical teams from beginning to end of all projects. Obtain maximum value from Information Technology project management services.
• Management of key projects to ensure successful completion. Manage cross - functional interdependencies. Improve processes to optimize performance and value over time.
• Provide risk management and issue/problem resolution as required. Facilitate meetings with customer to work through test cases and plans for UAT signoff and Production deployment customer checkout. Release Management - coordinated releases cross-functional work teams on multiple application teams.
• Partnered with Communications and Training to develop knowledge documentation, training, communications, and collaboration Time Accounting Best Practices.
• Supported system analysts, quality assurance analyst, and developers in product development.

Confidential -Birmingham, AL

Project Manager

Responsibilities:

• Managed Customer & Partner Management which is a customer/partner repository for customers, contracts, products, accounts, services and API handling for the exchange of data and functions.
• Created product backlog, sprint backlog and managed user stories.
• Actively involve technology, UX and business stakeholders early in the discovery and delivery process.
• Requirements management, risk management, and schedule management.
• Led cross-functional teams of 10-15 members to ensure successful timely deliveries of many critical projects.
• Created and managed project management plan, project scope, risk, resource allocation and overall execution.
• Improved change management documentation and reporting.
• Conducted weekly meetings with business owners to analyze, provide options and prioritize production issues.
• Prepared weekly status reports for senior management to review.
• Coordinated with offshore and onsite development team and SMEs to facilitate development of production issue fixes, production deployment in timely manner.
• Conducted JAD sessions with SMEs, for functional specification document FSD and requirement traceability matrix.
• Effective fulfillment of liaison duties between business teams and the technology group, through defined processes.
• Gathered and analyzed requirements to create business requirement document BRD Conducted GAP Analysis and feasibility study and performed impact analysis for proposed enhancements and production support.
• Ensure project success through proactive direction and mentoring of the development team.

Confidential

Scrum Master/Software Engineer

Responsibilities

• Organized and led the Tech Forum at Ericsson.
• Conducted weekly meetings with business users to analyze, discuss, prioritize production issues and provide solutions.
• Conducted daily standup meetings with development QA team for status updates on ongoing production issue fixes and determine QA/UAT schedules.
• Coordinated production deployment activities.
• Created customized reports for business users and senior management to review the production issue status on weekly basis.
• Requirement gathering and analysis. Coordinated and managed application development activities research on Event Exposure Data (EED).
• Implemented the Event Exposure Data (EED) for the management of customer-related events that are generated in Revenue Manager (RM).
• Formulated and implemented the business case External Consumer of Events - Enrichment for retrieving additional information for the entity from other TPGs and adding the same to the event.

Confidential

Software Engineer

Responsibilities

• Led the DOJO Training for Non-Development team members at Aricent.
• Developed a tool to encrypt the contents (assets) to provide the secure protection over the outsider intrusion of the data.
• Devised a global REST based simulator to connect to all the third-party tools used for enhancing the content quality.
• Formulated and implemented the Content processing tool for Asset Flow and AdFlow products, used for distribution of content over network through FTP/SFTP and NFS protocols.