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Community Recovery Specialist Resume Profile

  • Experience in program administration, coordination and project management for NYS Governor's Office of Storm Recovery GOSR , NYS Division of Homeland Security Emergency Services DHSES and the Federal Emergency Management Agency FEMA in Community Development Block Grant-Disaster Recovery, Public Assistance, Individual Assistance, Voluntary Agency Liaison, Disaster Housing, Disaster Case Management and Community Recovery Emergency Management efforts.
  • Additional longevity in human and community services, non-profit management, retail, logistics and military disciplines. Professional government talents provide for innovative solutions, system and process improvements which are proven to increase efficiency, applicants and consumer satisfaction, company performance and outcomes.

Experience

Program Administrator, Match Program-Infrastructure and Local Government Programs

Confidential

  • Program Administrator responsible for coordinating the efforts of a team of managers, project analyst and consultants from the accounting firm of Cohn Reznick in the presentation and support of the Governor's Office of Storm Recovery GOSR to coordinate Statewide recovery efforts for Superstorm Sandy, Hurricane Irene, and Tropical Storm Lee, though it's NY Rising Community Reconstruction and Infrastructure programs.
  • Develop and coordinate initiatives, plans and policies for 31
  • NYS Counties for document retrieval for PA Match for HUD/CDBG-DR fund reimbursement.
  • Develop and maintain weekly tracking system for project.
  • Review, collect and assess documentation for potential project eligibility.
  • Project Worksheet review in EMMIE Internal and External.
  • Review/approve recommendation packages submitted for CDBG-DR eligible funds in excess of: 141.3 million.
  • Projects manage field operations to support compliance with contract management.
  • Develop project analyses to determine priority, budget compliance and expedition collections of material to support reviews, audits and funds drawdowns for program deliverables.
  • Travel and provide HUD Technical Assistance to CDBG-DR eligible applicants.

Public Assistance Coordinator / Disaster Recovery Consultant

Confidential

  • Served as a disaster assistance representative on a long term recovery team deployed to provide assistance to applicants that incurred damages as a result of Hurricane Sandy. Responsibilities include directly assisting applicants to navigate ongoing eligibility issues, document all disaster-related damages, write PW versions, provide appeals support as required, and coordinate applicants' PA recovery with other sources of disaster relief funding.
  • Supported a key role for transitioning New York State's Hurricane Sandy Recovery Operation to meet the long-term goals of the State and its applicants.
  • In 2014, was promoted to Public Assistance Coordinator PAC amplifying my duties of applicant coordination, reviews, evaluation and estimation of cost over run, preparing PW versions for cost adjustments, and reconciling completed projects and reworks.

Confidential

As part of this team I was actively providing final inspection review of projects, reaching out to applicants and working with them to gather the required details and documentation so that funds can be correctly allocated, PWs reconciled, monies properly reimbursed, and projects closed out. In addition, I implemented strategies to provide NEMIS and EMMIE External data support along with collaboration with NYS DAR's to retrieve support documentation for the closeout team.

Confidential

  • Hurricane Sandy, AI deployed a team of more than 180 disaster assistance representatives and associated leadership staff to assist 1,165 New York State applicants to document 4,553 PWs totaling an estimated 5.5 billion in eligible damages to date.
  • I served as Public Assistance Coordinator PAC , Team Lead for the Manhattan Borough PA-PNP Team, Project Specialist and SBA-Pending Hold Reviewer assisting applicants through the SBA process.

Confidential

Community Recovery Specialist / Voluntary Agency Liaison

  • Served as liaison consultant for the establishment of long-term individual recovery efforts to various counties, to identify partnership and priorities for the development of a long-term recovery process to address unmet need.
  • Identified additional voluntary, faith-based, and community service providers to participate with long-term recovery as either members of the committee or as resources to the committee.
  • Assist with providing voluntary, faith-based, and community organizations and the private sector with information on delivery sequence including FEMA disaster programs and pertinent information relevant to the community's priorities.
  • Provide coordination of FEMA VAL Group support, for Phase II Disaster Case Management with managing agency in conjunction with State EOM.
  • Project managed AmeriCorp's NCCC teams with Long Term Recovery Groups providing, processes around application, development, implementation and close-out of service project to multiple counties.
  • Participating in ongoing training and professional development opportunities to enhance required skill sets and credentialing proficiency.
  • Closing out voluntary agency activities

Confidential

  • Support applicants with technical assistance with applications, appeals, eligibility requirements, program Specifications. Act as liaison to field-based caseworkers and FEMA to assist with Disaster Case Management
  • Develop and manage documentation to assess and track program compliance and success. Develop individual case files for program participants and respond to their inquiries
  • Researched DCMP referral's viability for applicant assistance. Conduct follow up with applicants to obtain required documentation and information.
  • Initiate information verification process. Prepare and/or review Information Updates to ensure proper documents are submitted to take required action.

Confidential

  • Case managed recertification process for Temporary Housing Unit clients to ensure viable and progressive permanent housing plan. Tracked Data in DARIS and updated client records accordingly
  • Researched NEMIS for verification and posted pertinent recertification information referenced to clients
  • Maintained THU Recertification charts and documents for file set up.
  • Planned and scheduled phone calls and field on-site visits with applicant for recertification appointments.
  • Supported clients with rental research to assist them with housing plan.
  • Conducted safety inspection of physical units monthly.

Confidential

  • By incorporating partnerships with, N.Y.S. Office of Emergency Management, Federal Emergency Management Agency, and the Department of Health and Human Services / Administration for Children and Families under the leadership of the NYS Disaster Preparedness Commission delivered a multi-team approach for disaster case management supplemental support for disaster survivors.
  • Strategically planned organized a timely, coordinated approach to assess disaster-related-needs including healthcare, mental health and human services needs that were caused or exacerbated by disaster event and adversely impact an individual's recovery if not addressed.
  • Supported rotational orientation's for incoming National Disaster Case Management Response Team NDCMRT from Federal agencies, Voluntary Organizations Active in Disaster and representatives of the National Partner to include Catholic Charities USA Case managers and The Commissioned Corps Public Health Service officers.
  • Transition client's with pre-existing needs to existing case management providers after disaster-related-needs were addressed. Services accomplished through the provision of a single point of contact for disaster assistance applicants, which had a wide variety of assistance via human service organizations and Voluntary Agencies Active in Disaster VOAD .
  • Developed, implemented and maintained DCMP File Set-up for IA Toolbox and internal record for program.

Other duties:

  • Field observation of Long Term Recovery Group meetings in communities.
  • Cross-training in NEMIS, IA-Housing group and VAL's
  • Updated mapping requirements to support DCMP personnel/field operations
  • Develop updates for NDCMRT orientation packets for incoming teams
  • Complete Power Point, briefing slides, contact information, meeting agendas, other administration function
  • Complete documentations for Mission Assignment's, Action Agreements and amendments.
  • Development of DCMP Briefing Binder for historical record of Presidential Declaration 4020-DR-NY 4031-DR-NY.
  • Inventory and logistic support to program equipment management.
  • Organized, prepared and participated in State and Federal teleconferences.
  • Oversight on delivery of Privacy Act-protected routine use list to the field
  • Fire warden appointee for JFO specific duties for fire safety and OSHA compliance
  • Incident Action Plan updates
  • Situational report overview of weekly objectives and goals
  • Secured training facilities for ongoing orientations

Confidential

  • Research and development project to install and operationalize HESC At-Risk Youth College Challenge Program for post-secondary education needs of foster care populations across NY State.
  • Provide oversight of Youth Ambassador Program. Develop State-wide website in partnership with HESC.
  • Develop and articulate case manager's handbook for post-secondary education needs of at-risk population expectation to attend college.
  • Review and implement strategies to enhance transitional population's opportunities to engage in educational processes. Establish curriculum's for joint workshop presentation across the state.
  • Plan and coordinate regional planning and project management meeting monthly.
  • Research best practice, guidelines, models and white papers for project application design and execution.
  • Set tours for SUNY College with Youth Ambassadors for foster care population and indoctrinate population to the world of post-secondary education.
  • Develop and coordinate Education Forums for 6 mapped regions across the State of New York.
  • Collect data and complete reports for grant outcomes.

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