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Enterprise Analyst Resume Profile

SUMMARY

  • Jamshed is an experienced Business Analyst and Project Manager with a nine year consulting background.
  • He has in depth project experience in Requirement Gathering, Program Management, Business Systems Analysis, QA/Testing the creation of Business and System Requirement Documents, Use Cases, User Interface Specifications and Process Design Summaries etc. He has worked in multiple environments including Waterfall, RUP and AGILE.

SKILLS

  • Requirements and Design gathering of functional and technical requirement specifications through design sessions with business users and Subject Matter Experts etc.
  • Use Case and User Interface creation with close client collaboration
  • Project Management Office Responsible for PM and BI aspects of Issues, Risks and Critical Dependency's as well as Resource Allocation, Budgeting and Forecasting
  • Program delivery in accordance with timeline, scope, budget and quality objectives approach definition and hands-on oversight t ensure successful business case benefits
  • Quality Assurance working as a liaison between developers, testers and the business t isolate defects, ensure coverage and strategize for system testing
  • Full SDLC experience in the implementation of web based applications using Microsoft .NET
  • Skilled at modeling Excel spreadsheets proficient with the use of pivot tables, VBA and complex formulas for data analysis, interpretation and reporting purposes
  • Business Intelligence reporting using SQL for data modeling, report generation, and data cleansing
  • Training Materials creation of training materials and leading of subsequent training sessions for end users and super users etc.
  • Experience with administrating requirements using Borland Caliber and Rational RequisitePro
  • Trained in iRise prototyping, SQL using Oracle 10g, and Visual Basic .Net

Confidential

Predictive Analytics

Senior Enterprise Analyst

  • Project: A neural network based call routing technology that enhances contact center performance by optimally paring agent and caller personalities based on real time predictive analytics
  • Expanded pilot deployments t enterprise scale by aligning key stakeholder incentives and optimizing client value, increasing enterprise revenue from 500k t 7 million in 4 years
  • Analyzed and evaluated client needs for appropriate deployment of SATMAP technology
  • Designed, managed and deployed a comprehensive Change Management training initiative
  • Reduced overall client attrition by 34 by renegotiating commercial agreements

Confidential

Corporate Governance Initiative MENA Region

Monitoring and Evaluation Specialist

  • Project: Corporate governance capacity building initiative spanning five countries
  • Engineered a monitoring and evaluation tool t determine the success of project outputs by outcomes and impacts
  • Worked with regulators, stock exchanges and public and private companies t improve the corporate governance environment in the Middle East and North Africa

Confidential

Operational Management Emergency Response Portfolio

Asset Allocation and Ops Consultant

  • Project: Designed and implemented Business Intelligence tool t optimally allocate procurement funds across organization's 38 million grant portfoli t support critical business decisions
  • Managed targeting, budgeting, forecasting, procurement and financial and narrative reporting

Confidential

Grant Administration Tool Project Atlas

Lead Business Analyst

  • Project: Solution definition and execution of a Microsoft CRM and SharePoint based grant management system for the organization's 4 billion endowment
  • Worked with business users and Subject Matter Experts t perform requirements analysis and gather functional specifications
  • Authored the Business Requirements Document and System Requirements Document and subsequently managed the development effort
  • Designed, managed and conducted all Quality Assurance activities relating t this project
  • Provided training for the end users on how t use the new system

Confidential

Business Analyst Requirements Administrator

  • Performed a Business t System Requirements trace in order t ensure adequate coverage as the latter SRS was created by a third party generated weekly Requirements Traceability Matrix
  • Used Borland Caliber extensively t manage Business, System and User Functional and Non Functional requirements as well as Business Rules
  • Lead Joint Application Design sessions with end users t create Use Cases for the Pricing Tool, as well as in order t baseline and enhance Policy Administration requirements
  • Defined, analyzed and prioritized issues and risks in order t document functional requirements.
  • Worked with business users and Subject Matter Experts t perform requirements analysis and gather functional specifications
  • Project: Solution definition phase of a 17 million web based Policy Administration and Pricing Tool development effort

Confidential

Business Analyst

  • Performed deliverable Configuration Management using SharePoint and SourceForge, and generated weekly Requirements Traceability Matrix
  • Created a Process Design Summary along with Business and System Requirement Documents as well as User Interface mockups for the solution definition
  • Directed discovery workshops and interviewed client analysts t understand process flows and identify key issues, bottlenecks and requirements
  • Project: Solution definition project t decrease GM's Global Sales Reporting Analysis data load time for quicker Blue Book generation, a critical Business Intelligence report

Confidential

Business Analyst and Requirements Administrator

  • Facilitated Global Requirements Sessions, generated Requirement Reports based on Business Intelligence and Reconciliation needs and created weekly Requirements Traceability Matrix
  • Worked collaboratively with teams in the United States, Germany and the United Kingdom t consolidate Business, System and User, Functional and Non Functional Requirements and Wire Frames using Rational Requisite Pr and iRise
  • Project: Requirements and Assessment phase of a 180 million Retail Workbench project t manage GM's global Sales, Servicing, Order and Parts operations

Confidential

QA Analyst

  • Created a Staffing Fulfillment Lifecycle tracker in order t enhance Capgemini's response t anticipated client needs
  • Lead a client visit t aid Progressive Directors with a structural shift in their QA organization that was moving from an application specific 'siloed' model, t a more efficient, matrix based 'centralized' model
  • Collaborated between Developers, Testers and the Business in an AGILE environment t ensure adequate requirements coverage devised a Final System Testing strategy by isolating test case requirements from the client's proprietary requirements format in order t create the Final System Test plan
  • Project: Iterative development of a 146 million web based .NET Policy Administration solution t replace a 30 year old COBOL based Mainframe system

Confidential

Process Analyst

  • Instituted Production Process Flow best practices and enforced a RACI Responsible, Accountable, Consulted, and Informed matrix t enhance speed and effectiveness
  • Developed a low cost, high value AGILE testing approach that promotes development synergies through Business-Tester-Developer collaboration
  • Mentored QA Analysts with the development of Test Scenarios, Test Cases and Test Scripts using Use Cases, Wire Frames and Screen Specifications
  • Analyzed policy data by using pivot tables and VBA in Excel t generate Business Intelligence reports that facilitated client management with key decision making
  • Project: Development phase of an 18 million web based .NET policy quoting platform project.

Confidential

PM Analyst

  • Project: Implementation phase of a 26 million PeopleSoft Human Resources, General Ledger and Accounts Receivables implementation for Kelly Customer Processing
  • Created a resource allocation, budgeting and forecasting system in MS Access with critical Business Intelligence reporting capabilities t aid management decisions through the life of the project
  • Enhanced the Issues, Risks and Critical Dependencies database t incorporate necessary Business Intelligence reporting capabilities needed by management
  • Created in depth user and technical documentation for client analysts and managers

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