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Enterprise Analyst Resume Profile


  • Jamshed is an experienced Business Analyst and Project Manager with a nine year consulting background.
  • He has in depth project experience in Requirement Gathering, Program Management, Business Systems Analysis, QA/Testing the creation of Business and System Requirement Documents, Use Cases, User Interface Specifications and Process Design Summaries etc. He has worked in multiple environments including Waterfall, RUP and AGILE.


  • Requirements and Design gathering of functional and technical requirement specifications through design sessions with business users and Subject Matter Experts etc.
  • Use Case and User Interface creation with close client collaboration
  • Project Management Office Responsible for PM and BI aspects of Issues, Risks and Critical Dependency's as well as Resource Allocation, Budgeting and Forecasting
  • Program delivery in accordance with timeline, scope, budget and quality objectives approach definition and hands-on oversight t ensure successful business case benefits
  • Quality Assurance working as a liaison between developers, testers and the business t isolate defects, ensure coverage and strategize for system testing
  • Full SDLC experience in the implementation of web based applications using Microsoft .NET
  • Skilled at modeling Excel spreadsheets proficient with the use of pivot tables, VBA and complex formulas for data analysis, interpretation and reporting purposes
  • Business Intelligence reporting using SQL for data modeling, report generation, and data cleansing
  • Training Materials creation of training materials and leading of subsequent training sessions for end users and super users etc.
  • Experience with administrating requirements using Borland Caliber and Rational RequisitePro
  • Trained in iRise prototyping, SQL using Oracle 10g, and Visual Basic .Net


Predictive Analytics

Senior Enterprise Analyst

  • Project: A neural network based call routing technology that enhances contact center performance by optimally paring agent and caller personalities based on real time predictive analytics
  • Expanded pilot deployments t enterprise scale by aligning key stakeholder incentives and optimizing client value, increasing enterprise revenue from 500k t 7 million in 4 years
  • Analyzed and evaluated client needs for appropriate deployment of SATMAP technology
  • Designed, managed and deployed a comprehensive Change Management training initiative
  • Reduced overall client attrition by 34 by renegotiating commercial agreements


Corporate Governance Initiative MENA Region

Monitoring and Evaluation Specialist

  • Project: Corporate governance capacity building initiative spanning five countries
  • Engineered a monitoring and evaluation tool t determine the success of project outputs by outcomes and impacts
  • Worked with regulators, stock exchanges and public and private companies t improve the corporate governance environment in the Middle East and North Africa


Operational Management Emergency Response Portfolio

Asset Allocation and Ops Consultant

  • Project: Designed and implemented Business Intelligence tool t optimally allocate procurement funds across organization's 38 million grant portfoli t support critical business decisions
  • Managed targeting, budgeting, forecasting, procurement and financial and narrative reporting


Grant Administration Tool Project Atlas

Lead Business Analyst

  • Project: Solution definition and execution of a Microsoft CRM and SharePoint based grant management system for the organization's 4 billion endowment
  • Worked with business users and Subject Matter Experts t perform requirements analysis and gather functional specifications
  • Authored the Business Requirements Document and System Requirements Document and subsequently managed the development effort
  • Designed, managed and conducted all Quality Assurance activities relating t this project
  • Provided training for the end users on how t use the new system


Business Analyst Requirements Administrator

  • Performed a Business t System Requirements trace in order t ensure adequate coverage as the latter SRS was created by a third party generated weekly Requirements Traceability Matrix
  • Used Borland Caliber extensively t manage Business, System and User Functional and Non Functional requirements as well as Business Rules
  • Lead Joint Application Design sessions with end users t create Use Cases for the Pricing Tool, as well as in order t baseline and enhance Policy Administration requirements
  • Defined, analyzed and prioritized issues and risks in order t document functional requirements.
  • Worked with business users and Subject Matter Experts t perform requirements analysis and gather functional specifications
  • Project: Solution definition phase of a 17 million web based Policy Administration and Pricing Tool development effort


Business Analyst

  • Performed deliverable Configuration Management using SharePoint and SourceForge, and generated weekly Requirements Traceability Matrix
  • Created a Process Design Summary along with Business and System Requirement Documents as well as User Interface mockups for the solution definition
  • Directed discovery workshops and interviewed client analysts t understand process flows and identify key issues, bottlenecks and requirements
  • Project: Solution definition project t decrease GM's Global Sales Reporting Analysis data load time for quicker Blue Book generation, a critical Business Intelligence report


Business Analyst and Requirements Administrator

  • Facilitated Global Requirements Sessions, generated Requirement Reports based on Business Intelligence and Reconciliation needs and created weekly Requirements Traceability Matrix
  • Worked collaboratively with teams in the United States, Germany and the United Kingdom t consolidate Business, System and User, Functional and Non Functional Requirements and Wire Frames using Rational Requisite Pr and iRise
  • Project: Requirements and Assessment phase of a 180 million Retail Workbench project t manage GM's global Sales, Servicing, Order and Parts operations


QA Analyst

  • Created a Staffing Fulfillment Lifecycle tracker in order t enhance Capgemini's response t anticipated client needs
  • Lead a client visit t aid Progressive Directors with a structural shift in their QA organization that was moving from an application specific 'siloed' model, t a more efficient, matrix based 'centralized' model
  • Collaborated between Developers, Testers and the Business in an AGILE environment t ensure adequate requirements coverage devised a Final System Testing strategy by isolating test case requirements from the client's proprietary requirements format in order t create the Final System Test plan
  • Project: Iterative development of a 146 million web based .NET Policy Administration solution t replace a 30 year old COBOL based Mainframe system


Process Analyst

  • Instituted Production Process Flow best practices and enforced a RACI Responsible, Accountable, Consulted, and Informed matrix t enhance speed and effectiveness
  • Developed a low cost, high value AGILE testing approach that promotes development synergies through Business-Tester-Developer collaboration
  • Mentored QA Analysts with the development of Test Scenarios, Test Cases and Test Scripts using Use Cases, Wire Frames and Screen Specifications
  • Analyzed policy data by using pivot tables and VBA in Excel t generate Business Intelligence reports that facilitated client management with key decision making
  • Project: Development phase of an 18 million web based .NET policy quoting platform project.


PM Analyst

  • Project: Implementation phase of a 26 million PeopleSoft Human Resources, General Ledger and Accounts Receivables implementation for Kelly Customer Processing
  • Created a resource allocation, budgeting and forecasting system in MS Access with critical Business Intelligence reporting capabilities t aid management decisions through the life of the project
  • Enhanced the Issues, Risks and Critical Dependencies database t incorporate necessary Business Intelligence reporting capabilities needed by management
  • Created in depth user and technical documentation for client analysts and managers

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