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Systems Analyst Resume Profile

Professional Profile

Confidential career has been characterized by both professional excellence and consistently reliable, high quality work performance. She is a strategic thinker who will tactically engage and accomplish objectives on a timely basis. She adeptly communicates the business value including adherence to compliance concerns, and then executes on that plan. During her projects, she regularly reports the results to senior staff, stakeholders, and team members. She leads by example and is a results-driven, people-oriented technical manager who can effectively build, lead, and motivate high performance teams to meet and usually exceed customer expectations. She has a coaching-mentoring style of leadership with the innate ability to build and lead high-performance Teams. Ms. Branch has worked in a few of the world's most demanding IT environments among these are Lowe's Home Improvement, Bank of America, Ford, HP and Accenture. Each of these environments presented unique, high-pressure, high-visibility challenges that not only required intelligence, skills, experience and integrity, but they were demanding in ways that required creativity, adaptability and flexibility. Ms. Branch possesses exceptional technical and leadership skills, and is a highly reliable, well-rounded, seasoned IT professional who can quickly adapt to and add great value to any organization.

  • Industries
  • HealthCare
  • Manufacturing
  • Financial
  • Automotive
  • Government
  • Areas of Expertise
  • Project Management
  • Business Analysis
  • Clinical Processes / Patient Care
  • Regulatory Compliance
  • Group Facilitation
  • Database Design/Analysis
  • Forecasting
  • Web Development
  • Ad Hoc Reporting
  • Interviewing
  • Supervision
  • VOIP Call Center Implementation
  • Experience and Skills
  • SAP
  • ITIL Course work
  • Web Access
  • NIKU/ABT/Project Workbench
  • Agile/Jira
  • SQL Server
  • File-AID/DB2
  • IBM WebSphere
  • Experience Highlights - Summary Level

Project Manager Confidential - Developed project plans and supported strategy for pilot launches and Stakeholder communications. Obtaining Stakeholder and project team feedback for creation of scope and focus for Proprietary Information and Manufacturing Metrics BI/Data warehouse SAP projects.

Project Manager Confidential - Managed and implemented an effective testing process, including support of Agile project efforts. Handled numerous priorities and tasks, while performing as an Execution lead in Independent and Agile Assessments.

Project Manger Confidential - Provided strong leadership, promote teamwork, build and manage strong collaborative relationships with internal and external business partners that support for the Individual Business segment.

Project Manager Lowes Corporation - Lead delivered social business networking IBM Connection upgrade with enhancements and complicated security protocols and Quality Center defect tracking. Lotus Connections Mobile testing for implementation of iPhone/iPad testing numerous defects disclosed due to URL for mobile contained limited features on Safari.

Project Manager Confidential - Developed documented Quality Management procedures to ensure high-quality data within the reports, with meticulous attention to detail for all regulatory goals for Making Home Affordable umbrella program for HAMP, HARP, HAFA and other government initiatives, such as Department of Justice.

Project Manager Confidential - Define and maintain process standards by providing a framework to establish standard performance measures based on Ally goals and objectives, and providing tools and procedures to achieve regulatory goals.

Scrum Master Confidential. - Performed Agile Project Manager tasks for implementation tracking and resolution. Monitored and managed project costs for SafetySurveillor, an Infection Control Web-based tool.

Project Manager Confidential

Coordinate technical expertise or direction to the Field Services technicians and subcontractors as necessary to deploy VoIP solutions.

Project Manager Confidential - Responsible for ensuring adherence to wider account Governance and procedures such as project reviews, forecasting change management and deliverables for the relevant exit plan.

Project Manager Confidential Mortgage Electronic Registration Sys - Levered technology background in web server technology and FileNet. Created GAD QMS deliverables for Decision Analysis and Resolution and defined client requirements.

Project Manager Oakwood Health Systems- Oversight on large scale Centralized Scheduling project, manage 1.6 million in budget. Report and update CFO and Steering committee on a monthly basis.

Program Manager Confidential Managed vendor package acquisition, for a J2EE web application. Managed work plan and release schedule for PeopleSoft HR Benefit Renewal.

Project Manager Confidential Reported project portfolio performance to Leadership Council of Oakland County within PMO office.

Project Manager Confidential Corporation Improved North American Produce Product NAPP adherence to quality initiatives within each project.

Quality Assurance Manager Confidential Developed and managed the Quality Methodology of the Shop Floor Application Development Department.

Project Leader Confidential Converted financial system from COBOL/DB2 to client/server Dun Bradstreet.

Business Analyst Confidential Converted Financial Management System from COBOL/DB2 to client/server PeopleSoft.

Systems Analyst Confidential Supported outsourcing initiative.

Programmer/Analyst Confidential Developed application link between the Attorney General Offices and MDOT for litigation involving transportation.

Programmer/Analyst Confidential Developed Parental Child Support Payment system.

Industry: Confidential

Senior Project Manager,

Tools: MS Project, Clarity, CaliberRM

Define and maintain process standards by providing a framework to establish compliance measures based on Ally goals and objectives, and providing tools and procedures to achieve regulatory goals. Extensive experience with CA Clarity PPM implemented software for improve earned value calculation, resource management and task visibly. Monitored key projects in portfolios and resource utilization, determined future tracking and reporting, provided critical data for finance audits for compliance adherence. Develop and maintain schedules of activities, milestones, and deliverables of the QIP Quality Improvement Program PMO project team, and aide resources. Collect Problem Ticket Process status information, and update cycle of work plans, issues and risks, collected from project manager at routine intervals. Implement processes which increase the client relationship involvement in each tollgate step. Monitor and control progress for each Problem Ticket Projects to target milestone completion.

Confidential

Project Management /Scrum Master for Infection Control Application.

Senior Project Manager

Environment: Java, Application, SQL Server

Tools: MS Project

Facilitated and coach teams in the development of agile principles and practices from Lean or Scrum. Created and analyzing team metrics in JIRA with Greenhopper Project management software Agile-V, Story Point Burn-Up, Team Velocity, etc. . Develop prioritized product backlogs and change control items including story point sizing estimating requirements , the development of sprint plans and the delivery of working software at regular intervals of time. Reviewed product owner / customer expectations. Performed Agile Project Manager tasks for implementation tracking and resolution. Monitored and managed project costs for SafetySurveillor, an Infection Control provides infection prevention professionals with an effective Web-based tool for managing an organization's infection control surveillance, prevention and reporting efforts. Successfully worked in a highly collaborative, self-directed team environment.

Confidential

Project Management Delivery PMD provides work force agreements for time sensitive commitments for EDS accounts.

Project Manager

Environment: Web, Application, Mainframe

Tools: GAD - QMS, VoIP, MS Project

Confidential - Responsible for managing physical equipment, via 3rd party shipping vendor, after receipt from Avaya / Bank of America until installed at the site and Decommissioned equipment is returned to HP Warehousing facilities as directed. Coordinate technical expertise or direction to the Field Services technicians and subcontractors as necessary. Host Daily HP/Technical resources/BA LOB Consumer Project Team Conference calls. Over All Responsibility for LOB Site Assessments, Site Readiness, Site Implementations, and 2nd Implementation Support. Scheduling of all Assessment, Readiness, and Conversion Visits. Ensuring that Survey items are completed and forwarded to HP on time. Maintain Project documents including schedules, status and Workgroup applications Aldea, MSPS and SharePoint .

Duration: 7 months

Confidential Project Manager

Environment: Web, Application, Mainframe

Tools: GAD - QMS, MS Project

Responsible for Managed Exit ME project progress reporting and supporting regional programme/project manager in analysis of performance monitoring data. Validate update relevant ME data including compliance to HR restrictions, associated with each managed exit across the globe. Support regional programme/project Manager in monitoring budget, effort, schedule and deliverables for the relevant exit plan. Interface with account enterprise programme office EPO to leverage tools and best practices. Responsible for ensuring adherence to wider account governance and procedures such as project reviews, forecasting change management and escalations.

Confidential

Project Manager

Environment: Web, Application, Mainframe

Tools: GAD - QMS, MS Project

Reviewed requirements and options with technical staff and prepared decisions, analysis and resolution document for MERS client review, with attention to government compliance/ current SLA's and return of investment levered technology background in web server technology and FileNet. Created GAD QMS deliverables for decision analysis and resolution and defined client requirements.

Confidential

Project Manager

Environment: Web, Application, Mainframe

Tools: Invision, McKesson, Unibased, SQL, VOIP, Microsoft Project Server

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