SUMMARY

• Seasoned IT Professional with Over 10+ years of experience in Team Building, Project Management, Product Management, Business Analysis and Program Management across various industries.
• Responsible for maintaining client satisfaction, and oversees the entire clientexperience.
• Act as the main point of contact between client’s Subject Matter Experts (SME’s) anddevelopment team.
• Collaborate with technology and/infrastructure staff on recommending processimprovements.
• Proficient in Leading, Mentoring and managing teams throughout the SDLC lifecycle andability to work as the primary liaison between Business Users and IT team.
• Responsible for budgets, structure, schedule and staffing requirements to deliver theprojects. Also, responsible for defining roles and responsibilities of project teams.
• Responsible for conducting weekly project status meetings and monthly One - On-One’swith individual team members to review the tasks worked in the entire month andproviding feedback accordingly and setting up short and long term goals.
• ExtensiveexperienceinwritingFunctionalRequirements,Designdocuments,and programming specifications.
• Extensive experience in presenting the prototypes to end users or management andcollect feedback before sending to the development team.
• Extensive experience in managing the Re-engineering the software developmentprojects.
• Set and manage expectations and be the point person for any questions from the client.
• Contributes to decision making for support and approaches to solutions.
• Self-motivated with an ability to work independently to meet operational deadlines in ademanding fast-paced environment.
• Excellent experience in establishing policies and procedures for offshoreengagement and enforce existing standards.Skills/Knowledge:
• Excellent verbal and written communication skills as well as demonstrated
• proficiency with time management and conflict resolution is necessary.
• A proven proficiency in managing client relationships.
• Able to prioritize and execute tasks in a high-pressure environment.
• Highly self-motivated and directed.

SOFTWARE TECHNICAL SKILLS:

Operating systems: Windows

Programming Languages: C#, XML,JQUERY, Java Script, SQL, T- SQL, HTML, PHP, Python

Database/Data Access Technologies: SQL Server 2019, My SQL, Oracle, Postgresql

Web Technologies/Web Servers: ASP.NET, .NET Core, MVC, IIS 7.0, Apache, Web API’S and Web Services

Tools: VS 2019, MS TFS, SVN, Git, Telerik, Dev Express, PHP Designer, SQL Yog, GoTo Meeting, JIRA, Basecamp, MS Office, Visio

Deployment Tools: Octopus, Bamboo from Atlaasian

Cloud Environment: Microsoft Azure, AWS

Hosting Environment: Godaddy, iPage

PROFESSIONAL EXPERIENCE:

Confidential, San Jose, CA

Technical Project Manager

Responsibilities:

• Acts as a single point of contact & escalation point within customer organization fortroubleshooting and resolving all issues arising from delivery-related account activities.
• Responsible for Leading, managing, and coaching multiple development teamsthat develop solutions to complex technical challenges.
• Responsible for leading agile projects from the initial project backlog creation andplanning activities through demonstration and release deployment with responsibilityfor all aspects of the teams productivity for all phases of the project.
• Leading cross-functional meetings and fostering teamwork; driving issue escalation andresolution.
• Responsible for identifying differences in understanding and issues as they arise andelevate them to the development team for resolution or to management if needed.
• Ensuring all projects adhere to project methodology compliance standards.
• Responsible for leading migration projects from legacy to .NET Framework.
• Responsible for leading multiple development projects using .NET architecture including SaaS applications.
• Responsible for designing Analytics/Reports module including various dashboard and proposed solutions to resolve performance issues.
• Good understanding of .NET and C# development architecture including 3-tier and MVC
• Understanding of API Development using.NET Framework and leading the development team.
• Good understanding of cloud environments like AWS and Azure.
• Good knowledge of database design and architecture. Responsible for writing queries using SQL Server 2019 and data analysis.
• Designed database tools development module to perform database operations like backups, restore, running scripts etc., from front end (.NET application).
• Responsible for debugging the ASP .NET code on need basis.
• Good understanding of deployment methodologies and configured deployment using Octopus.
• Good understanding of Microservices architecture.
• Responsible for JIRA administration and integrate JIRA with source controls.
• Responsible for managing Sprints.
• Responsible for creating business requirement documents for custom client configurations and reports.
• Documents specifications for and/or develops custom client intake and incident reportforms.
• Validates requirements with test plans and directly with clients.
• Collaborates with team and Technical Partners to deliver and provide support.
• Providing subject matter expert advice and assistance in troubleshooting.
• Drives and improves efficiency by adhering to and evolving automation, tools, and bestpractices.
• Facilitates the delivery of new and enhanced project deliverables and respectivengoing support.
• Accurately forecasts and manages costs & profitability for the project.

Platform: ASP .NET, MVC,.NET Core, JSON, C#, Visual Studio 2019, SQL Server 2019, HTML, JQUERY, TFS, Web Services, API, Telerik, SSO, PHP, MySQL,SSO

Confidential, Sunnyvale, CA

Project Manager

Responsibilities:

• Responsible for gathering requirements.
• Leading team of 4 to develop all the modules in the system.
• Responsible for talking to Business/Marketing teams and analyze the new requirements.
• Responsible for tracking the project using JIRA
• Investigate and resolve system problems in a timely manner.
• Provide end-user support for assigned applications.
• Responsible for interacting with QA team to assist them in Functional testing.

Confidential, Santa Clara, CA

Development Lead

Platform: ASP .NET, C#, Visual Studio, HTML, JQUERY, Git, Web Services, Telerik

Responsibilities:

• Responsible for requirement analysis
• Responsible for talking to Business/Marketing teams and analyze the new requirements.
• Responsible for tracking the project using JIRA
• Investigate and resolve system problems in a timely manner.
• Provide end - user support for assigned applications.
• Responsible for offshore/on site project management activities and leading the entire team.
• Responsible for interacting with QA team to assist them in Functional testing.

Confidential, San Francisco, CA

Team Lead

Responsibilities

• Responsible for gathering requirements from Marketing and Sales Departments and prepare Requirement Specs and Functional Specs.
• Leading team of 4 to develop all the modules in the system.
• Assign tasks to the team using the tracking system JIRA and monitor the project activities.
• Present the features added in the system to the marketing team using WebEx.
• High level design and developing the technical specifications for some of the modifications and customizations using ASP .NET,C#
• Database design using SQL Server 2008.
• Analysis, coding and review of maintenance/change requests raised by the users.
• Responsible for design and Architecture of the Reporting and Web App products using Microsoft .NET Framework 3.5, AJAX, C#, VS .NET, XML, Java Script, SQL Server 2008.
• Developed pages using ASP .NET, Master Pages, Java Script, HTML, DHTML, Style sheets.
• Mentor other developers with respect to development best practices technologies.
• Investigate and resolve system problems in a timely manner.
• Provide end - user support for assigned applications.
• Responsible for interacting with QA team to assist them in Functional testing.
• Responsible for supporting the application in terms of bug fixes and other activities

Confidential, Walnut Creek, CA

Product Development Lead

Responsibilities:

• Responsible for gathering requirements from Marketing and Sales Departments.
• Developed web and code behind pages using ASP .NET, AJAX, VB .NET, ADO .NET, HTML and DHTML.
• Developed various reports (PDF and Excel) in the application using Crystal Reports.
• Developed various online reports using ASP .NET GridView control.
• Extensive use of Datasets and Data tables
• Developed Stored Procedures, Views and User Defined Functions using SQL, T-SQL in SQL Server 2005.
• Responsible for bug fixing and production deployment.
• Maintain integrity of applications, follow standards.
• Modify, enhance and maintain applications as required.
• Participate in system and user acceptance testing tasks as assigned