Project Manager Resume

SUMMARY:

Project/program management professional with 6+ years of relevant experience in leading initiatives focused on strategy and business operations. Dual Masters holder with MS in Analytics and MBA, certified scrum master, lean practitioner and proficient in SQL. Seeking Program Manager roles starting immediately

SKILLS:

Budgeting

Business Operations

Change Management

Financial Management

Operations

Operations Management

Best Practices

Data Analysis

Product Management

Statistics

Project Manager

SCRUM

VBA

Visio

Frameworks

Minitab

Information Security

Microsoft SharePoint

SharePoint

Tableau Software

Tableau

Cassandra

Power Bi

SQL

JIRA

JAM

Asteradata

Business Analysis

Process Improvements

Intellectual Property

Governance market research

Business Intelligence

Marketing Analysis program manager

Marketing

Marketing Management quality assurance

Black Belt

Six Sigma

Cycle Time

Banking Operations

SIX - Sigma

Loans

Underwriting

Financial Project Management

Program Management

Cost Reduction

Calibrations

CPA

Visualization excel

Microsoft Powerpoint

PowerPoint

EXPERIENCE:

Confidential

Project Manager

Responsibilities:

Managed LEAN & PDCA improvement projects (100+) with a focus on operational efficiencies whichhelped business to save approx.
Delivered Process improvements by ways of Focused improvement projects, P2P financial processimprovement, VBA Macro based automations, Overall Cycle Time improvement, Time & Motion studyin business operations resulting up to 18% efficiency gains.
Led client service delivery teams in delivering on time client requests. Process support with subject matterexpertise on client portfolio & process domain.
Successfully led & delivered various process transitions (across borders) which included stakeholdermanagement, maintaining and analyzing client's portfolio, financial budgeting, market research, costbenefit analysis, business analysis and clear communication.
Analyzed & Implemented quality assurance parameters, KPI's and SLAs for various processes to ensureeffectiveness.
Collaborated with key stakeholders to design and deliver new processing workflows to remediate gaps,operational issues and ensure more efficient best practices.
Conducted project impact assessments and successfully coordinated with all stakeholders acrossregions to implement project deliverables.
Driven various improvement projects resulting in monthly cost reduction by 10%. Recognized with LeanChampion award from the division leadership.

Confidential

Team Developer

Responsibilities:

Worked as a process trainer for new joiners over banking operations for underwriting
Managed daily calibrations between embedded coaches and quality analysts to ensure proper qualityparameters
Conducted trainings for Anti Money Laundering, Information Security and Code of Ethics
Created monthly visualization dashboards, MIS reports, & Training Governance trackers to monitoroverall process performance

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