SUMMARY

• Certified Scrum Master and results - focused professional with more than 13 yrs of experience in IT Industry
• Over 9 years of experience in Scrum Master / Agile Project Management /Delivery Management
• Over 6 years of experience as a Business Analyst
• Overall, 6 years of experience in Software testing
• Transforming entire organization from Traditional waterfall to Agile methodology.
• Experienced/Certified Agile Scrum Master (CSM Certified /SAFe®5 Agilist /PMI-ACP)
• Agile Project and Program Manager with experience in diverse industries / domains including Technology, Investments, Finance, Healthcare, Patents, Research
• SDLC, Waterfall, Agile SAFe, Scrum Master, Kanban, and Lean methodologies.
• IT and Business PMO (Project Management Office) experience as liaison/facilitator between stakeholders, departments, and vendors to deliver priority driven results.
• Project implementation from initiation to closing -- Implements project plans including well-defined tasks, milestones, specifications, and requirements for project life cycle.
• Resourceful problem-solver with strong aptitude for analysing and organizing people, processes and technology towards a Continuous Delivery Pipeline.
• Translates complex requirements and business problems into efficient solutions that meet objectives.
• Consistently reports daily, weekly and monthly project updates, program status and portfolio level synopsis.
• Proven track record throughout career of releasing projects on time and on budget.
• Stakeholder alignment with efficient governance using Agile principles and mediation; exercise visible leadership and effective people management with key focus on consensus building, coaching, mentoring, staff management, and team building.
• Along with Sr. Scrum Master role, acted as a Release Coordinator for End Client Verification (ECV) Project
• As a Release Coordinator, worked with the team to create DoD (Definition of Done) story, JDAS and add all the required details by creating a JIRA Confluence Page
• Using Remedy as a release management tool, created a CRQ and add all the required tasks and details specific to each release

TECHNICAL SKILLS

IBM Rational Test Suite: TFS/JIRA/MTM/HP QC/QTP/Confluence.

CRM Tools: Siebel 7.8 and 8.1

Languages: C++, .Net, Selenium

PROFESSIONAL EXPERIENCE

Confidential

Scrum Master/Delivery Manager

Responsibilities:

• Experience in project initiation to project delivery. Provide timely and effective communications to stakeholders, development teams and 3rd party vendors regarding project requirements and status updates.
• Work with business stakeholders to document and define project requirements and functionality. Drive and deliver projects that support company mission and strategic goals.
• Create project tickets to communicate requirements to development team uses JIRA.
• Work with development teams to identify opportunities to enhance solutions and processes. Provide weekly project status updates to business stakeholders and management staff.
• Facilitate daily scrum and ticket grooming meetings to ensure project deadlines are achieved, resolve risks and oversee requirements to ensure they are implemented as expected.
• Manage developer staff allocation, budget and forecasting.
• Responsible for managing projects with the coordination of the project team through iteration driven processes.
• Interfaces with executive management to report on project/feature milestones and to present project needs and technical knowledge.
• Creation of a project schedule and plan with resource and material requirements/Budget planning
• Develop a detailed project plan to track progress
• Collaborate cross functionally with all engineering groups, foster teamwork and share information.
• Provides leadership to project staff including project engineers, vendors, partners or subcontractors.
• Hands on Experience in TFS and JIRA/Confluence
• Stakeholder Management and Resource Management
• Develop solutions to difficult problems, which may require ingenuity and creativity, communicate progress toward project/feature goals, influences future features, projects and program direction.
• Agile Coach training the team on different practices of Agile (Scrum)
• Release management activities. Coordinating deployments with Dev-ops team and handle postproduction support by managing the customer cases and ensuring immediate fix and deployments.
• Handling Portfolio management and conduct steering committee meeting.
• Closely following up with the team to make sure there are no roadblocks or impediments
• Conduct SQA audit and make sure the rating for all the teams are good.

Confidential

Scrum Master

Responsibilities:

• Managed using Agile SCRUM, Hybrid, and Waterfall development processes.
• Roles: Coach, Product Owner, Scrum Master, Analyst, DevOps, ART/RTE
• Agile Software: Jira, VersionOne, XP, Confluence, Scrumban, Kanban, TDD, DevOps, CI/CD
• Managed projects with MS Project and SharePoint for eight years.
• Managed over 15 complete SDLC releases from inception to deployment for a period of over 15 years.
• Managed Corporate customers from many industries.
• Managed Business Intelligence Solutions.
• Managed $250k to $8M projects. Team size: 6, No. of Teams: 5
• Expert with MS Office suite of tools.
• Facilitated SAAS, PAAS projects.
• Managed third party vendor relationships on all projects.
• Managed all projects change management.
• Managed tool in the projects.
• Facilitated collocated teams and off-shore teams located in Africa, Asia and Europe.
• Follow Agile manifesto and principles, PMBOK and industry standards (All projects).
• Engage business customers and technical systems analysts as active and co-creating participants in the Requirements Process; leads through relevant iterations, sprints, and/or phase throughout initiatives
• Create, manages and communicates requirements in appropriate form and formats for stakeholder understanding, validation and consumption, including but not limited to process flows, decision models, data entity and attribute definitions, functional use cases, report requirements, integration requirements. Package requirements into consumable components or Business Requirements Documents (BRD) as needed
• Traces requirements from business objectives and defined scope to other more detailed requirements and specifications.
• Serve as a resource for questions from both systems and business communities
• Build a high degree of knowledge of the business group processes procedures, priorities, and business goals; demonstrate effective business analysis practices
• Regarded as a subject matter expert in one or more business or functional domain(s)
• Anticipates business and or regulatory issues, identify opportunities for product, process, or service improvements
• Contributes to delivery of metrics and measures in support of reporting and compliance requirements
• Managed a team of analysts that documented stakeholder requirements and built web-based collaboration solutions.
• Developed training plans and training documentation for on-site training.
• Sound knowledge in Web Application Testing/ Web Service Testing using SOAP UI/
• Expertise in deriving Test Cases, developing and maintaining test cases according to business specification given & Test Plan.
• Good exposure to Siebel functionality testing.
• Sound knowledge in function test, system test, performance testing, regression testing
• Defect Tracking tools like HP/QC,MTM

Confidential

Scrum Master

Responsibilities:

• Defined project scope, goals and deliverables in collaboration with senior management, sponsors and stakeholders for software development projects.
• Developed project plans and associated documents with schedules, tasks, effort required and resource assignment.
• Established and executed project communication plans.
• Identified and resolved issues and conflicts within the project team.
• Planned, scheduled and tracked project timelines and milestones.
• Developed and delivered progress reports, requirements, and presentations.
• Experienced with Waterfall, Agile, Scrum and Lean methodologies.
• Elicited requirements from business users for SharePoint solutions.
• Created functional requirements documentation including assumptions, limitations, risks and use cases for projects. Created current state and future state workflow/process flow diagrams.
• Interpreted project specifications and applied them to test cases and scenarios.
• Expertise in deriving Test Cases, developing and maintaining test cases according to business specification given & Test Plan.
• Good understanding of testing of Siebel-CRM applications.
• Defect Tracking tools like HP/QC,
• Worked on wireless and wireline projects for BT and ATT
• Elicited requirements from business users for SharePoint solutions.
• Created functional requirements documentation including assumptions, limitations, risks and use cases for projects. Created current state and future state workflow/process flow diagrams.
• Interpreted project specifications and applied them to test cases and scenarios.
• Created and executed UAT test scripts and cases.
• Automation on selenium

Confidential

Communication Manager

Responsibilities:

• Managed a team of analysts that documented stakeholder requirements and built web-based collaboration solutions.
• Developed training plans and training documentation for on-site training.
• Expertise in deriving Test Cases, developing and maintaining test cases according to business specification given & Test Plan.
• Good understanding of testing of Siebel-CRM applications.
• Defect Tracking tools like HP/QC,MTM
• Product development ( MDM platform)
• Knowledge on .Net and Java based applications.