SUMMARY

• Scrum Master with over 5 years’ experience in delivering advanced technologies for Financial, Healthcare and IT retail multinational clients.
• Facilitated Daily Scrum Meetings and Monthly Reviews meetings. Conducted sprint retrospective and followed up on action items for continuous improvement.
• Successfully guided two development teams through transition from waterfall to Agile development.
• Coordinated the work efforts of seven - person team for various projects. Helped team complete tasks successfully and on-time and resolved obstacles encountered by team members.
• Coached team members on Agile processes and facilitated planning meetings and retrospectives. Maintained task board and produced daily burndown charts.
• Carefully analyzed data, staffing plans and variances to recommend solutions to improve revenue per call and customer satisfaction/retention.
• Completed plans for long term goals using Microsoft Project.
• Experience utilizing Agile project management tools like JIRA and Confluence.
• Working knowledge of Kanban as well as strong knowledge and utilization of XP.
• Scrum as an asset; strong knowledge of all the concepts: tasks, backlog tracking, burn-down metrics, velocity, user stories.
• Removed impediments and protected team members from interruptions and distractions that minimized productivity.
• Encouraged and implemented process improvements. Created team - building opportunities.
• Worked closely with Product Owners, coordinating product backlog grooming and story estimation.

TECHNICAL SKILLS

Skills/Tools: Visual Management, Scrum, Kanban, Coaching, Training, Agile Project Management, Agile Software Development, Continuous Integration, Continuous Delivery, Agile Release Process, Facilitation and Team Building, ATDD, BDD, DevOps.

Languages: Shell Scripting(bash), basic Python

Operating System: RHEL 6, 7, CentOS 6, 7, basic Windows 12 and Solaris 9, 10, 11

Software: Atlassian Jira, Confluence, MySQL, Github, Jenkins, Docker, Ansible, Nagios

PROFESSIONAL EXPERIENCE

Confidential, MO

Agile Scrum Master

Responsibilities:

• Working with developers, as well as multiple product owners, acting as Scrum master for two (2) co-located sprint teams
• Led team through frontend, backend Database, REST API architectures (build reusable codes and libraries for future use, Optimize the application for maximum speed and scalability, Design and implement data storage solutions), and MVC architecture for designing the mobile apps.
• Participating proactively in developing and maintaining teams engineering best practices such as pair programming, code reviews, test automation, test-driven development, refactoring, continuous integration/continuous deployment.
• Providing all support to the team using a servant leadership style whenever possible, leading by example.
• Preventing distractions by identifying and removing impediments.
• Motivating the team to work towards continuous improvement and deliver shippable product that deliver business value in every sprint.
• Collaborating with project team to identify potential project risks and assist with finding a solution.
• Led the team on Agile Methodologies such as scrum, lean Kanban, and Extreme Programing. In collaboration with the Release Train Engineer, SME, and senior agile coach, to reinforce and maintain a consistent practice across the scrum team to deliver on time.
• Assisted in coordinating work with multiple teams and an offshore team to utilize agile techniques such as User Stories, TDD and BDD for continuous integration and testing.
• Facilitated iteration planning, daily stand-ups, backlog grooming, iteration review and iteration retrospective with the goal to reduce or enhance technical debt.
• Collaborated with team members to visualize and remove impediments utilizing Jira and Kanban activity tracking to write status reports, cutting cycle time by 25% for project tracking and team collaboration.

Confidential, Rochester, NY.

Scrum Master

Responsibilities:

• Prepared project progress reports and status reports
• Assisted my team with making appropriate commitments through story selection and task definition; Identifying and removing impediments; preventing distractions and delivering the sprint goals; facilitated discussion and conflict resolution among development team members.
• Collaborated directly with the client Team Members to gather requirements to build applications.
• Ensured the applications were of high quality and tested appropriately.
• Maintained team efficiency pertaining to average velocity and optimal velocity for each sprint, helping the team to deliver consistent story points for each sprint.
• Assisted in developing interview questions for interviews of the IT system owners, financial managers, contracting officer representatives, Enterprise Architect, end users and other identified IT system support staff to ensure as complete of understanding of the IT system’s current condition.
• Assisted in Identifying and tracking project dependencies.
• Facilitate decision-making and issue resolution as required with a broad array of leaders from across the organization.
• Provide system expertise in support of new employee training and ongoing system training needs.

Confidential, Rochester, NY

Senior Linux Systems Administrator - Lead

Responsibilities:

• Installation and configuration of Linux/Unix Servers using Kickstart, flash archive, live upgrade and Ansible.
• Administer and troubleshoot RSA token for both internal and external parties
• Participated in monthly maintenance patching of Linux and Unix servers
• Installed and configured Red Hat Satellite repositories in preparation of Red Hat 7 migration.
• Automated some basic tasks using shell scripting.
• Configured DNS servers for local name resolution in test environment
• Assist with the development and maintenance of security policies, standards, and guidelines, on security awareness materials.
• Troubleshoot file system issues, grub functions. conceive shell scripts for automating file systems administration and cron jobs for disk management, process management, and server reboots.
• Knowledge in using API’s in Python. Mastery of the Software Development Life Cycle (SDLC).
• AWS DevOps project: CI/CD pipeline with Jenkins, Ansible, Docker and Kubernetes.
• Systems Security Administration, Role Based Access Control and Sudo. Root password recovery.
• Proficient in managing and configuring Virtual Machines/servers in AWS, VMware workstation and VMware ESXi as well as decommission of virtual clients and virtual servers.
• Support remote access through Putty and MobaXterm. Provide timely solution to users and Datacenter Migration Projects.
• Organize weekly status meetings with Team Members, System Owners, DBAs System Admins, giving Briefings on the systems including any SR for that week on my Assigned systems.
• Monitoring System Performance of Virtual servers, memory and Swap Space using Nagios.
• Experience with Internet technologies and Proficient with Network Protocols such as DNS, NTP, TCP/IP, HTTP, FTP. Configuration of Static IP, DCHP and Iptables addressing.
• Experience working with automated configuration management tools, like Ansible.
• Team lead for LDAP, Virtual Hosting, LAMP and KVM platforms implementation and file sharing project via NFS,
• Sound understanding of Linux internals, in the aspects of Installation/configuration of physical and virtual servers, creating and managing user accounts, troubleshooting problems related to applications.
• Managing system storage resources and security by implementing LVM for disk utilization, logs alert and CPU utilization of Dev/Test/Prod environments