SUMMARY:

Certified Project Management Professional (PMP)® with over a decade of experience in digital project & capability management, specializing in Enterprise Web Content Management System (CMS) migrations and implementations, and integrated Digital Marketing campaign management. 30 years experience developing collaborative cross - functional multi-disciplinary and globally dispersed and diverse project teams. Fluid in predictive (waterfall), adaptive (Agile), and hybrid methodologies. High standards of excellence in communications and reporting. Exceptional focus on customer and client. Translation of technical terms into easily understood business and marketing language. At ease working with marketing, back-end and front-end development, legal, content, medical, and offshore teams. Leverages in executive coaching and creative arts to bring innovative approaches (and humor ) to business challenges. s available.

PROFESSIONAL EXPERIENCE:

Confidential, San Jose, CA

Project Manager

Responsibilities:

• Project manager for content migration of US site from legacy system to Confidential Experience Manager (AEM)
• Created and implemented content pipeline workflow
• Coordinated efforts of marketers, editors, producers, creatives, onshore and offshore resources
• Site launched site six weeks early

Confidential, New York, NY

Agile Business Analyst

Responsibilities:

• Worked with stakeholders to perform quality control on public user profiles, updating content in CMS
• Gathered requirements for integration of Peoplesoft recruiting and onboarding solution
• Managed implementation of Duo two factor authentication. Wrote User stories, groomed backlog, delivered change management communications

Confidential, New York, NY

Digital Project Manager

Responsibilities:

• Led development of interactive digital campaigns and performed tasks for enterprise-level content management system migration to Confidential
• Provided high level digital strategy consultancy for over 65 Global campaign and report launches, defining most effective approach for internal campaign objectives.
• Partnered in planning of digital campaigns, collaborating upon content outputs, scope of content and timing.
• Aligned business partners with internal resources and external vendors to deliver agreed digital components, reviewed technical requirements for integration into website and social channels, and finalized outputs.
• Ensured projects align with existing brand standards and governance.
• Performed inventory audit tasks for Enterprise Web Content Management migration content, and implemented new taxonomy.
• Managed team of three content remediation specialists, completing over 3,000 page updates in six months.

Confidential, New York, NY

Web Content Migration Specialist

Responsibilities:

• Supported development of new corporate intranet and migration of legacy content.
• Conducted content audit identifying over 70% of current content as being redundant, outdated, non-business related or underused
• Trained users in best practices, basic usage of new system
• Gathered support for content migration plan in road shows to senior leadership

Confidential, New York, NY

Manager of Interactive Development, Content Management

Responsibilities:

• Ensured successful migration of over 5,000 hosted and XML pages and templates for 15 International markets from Vignette-based CMS to SDL Tridion platform.
• Provided ongoing advisement to Business Partners on Platform Migration timelines and new Engagement Process, responded quickly to all customer inquiries, proactively resolved issues before they became risks, ensured UAT deliverables were met on time, delivered Stakeholder Updates, maintained clear channel of communication with Tech and Migration Teams.
• Worked closely with marketing teams, technology partners, external vendors and consultants to roll out projects and support new website launches.
• Drove numerous projects through to successful completion, including first implementation of content management on Mobile platform; Merchant Acquisition Uplift (ensured design was 100% Accessibility Compliant; partnered with agency to maximize SEO); Merchant Resource Center (navigated complex internal approval and implementation process for online video).
• Led Team to Uplift Internal SharePoint Team Site, resolving task that had remained open for 8 months.
• Optimized Site Architecture for cost, labor division, and risk, and gained support from Senior Leadership. Fostered engagement and delegated tasks amongst Team Member Resources; Guided Team in development of Site Guidelines, Governance Standards, Architecture, and Communications Strategy.
• Maintained CMS Team Invoice Tracking Sheets and accruals, providing Finance with monthly updates; ensured vendors provided accurate forecasts and timely invoices; 2011 Budget of >$2.5MM maintained within Variance of 0.0037%.
• CMS Proof of Concept: ensured that Enterprise Mobile requirements were a hot topic in the Proof of Concept, challenging vendors to demonstrate mobile capabilities. When neither vendor could provide a robust end-to-end Mobile CMS solution, partnered w/ AXP Mobile team to find 3rd party mobile CMS vendors. Took lead role in UAT efforts for the PoC, ensuring inclusion of key business partners and stakeholders.

Executive Associate

Confidential

Responsibilities:

• Project manager for annual database rollout, ensured deliverables were on time, working with tech teams across three time zones and two continents.
• Coordinated Agency Selection for over 500 employees in 16 sessions in local and global markets.
• Executed all communications, scheduled and confirmed attendees, cascaded assets, ensured local, virtual, and remote meeting resources were available.