Project Coordinator Manager Resume Cincinnati, OH - Hire IT People

OBJECTIVE

Excellent communication skills interpersonal skills. Bilingual in Spanish. Team building skills along with strong customer service.
Worked to maximize company profits while providing consumers with best products and superior service.

PROFESSIONAL EXPERIENCE

Confidential, Cincinnati, OH

Project Coordinator Manager

Responsibilities:

Built strong relationship with vendor partners.
Keeps good communications with account managers from Verizon and Confidential & Confidential, Confidential, Confidential - Mobile, Sprint.
Perform pre-qualification and serviceability on hundreds of addresses for new business opportunities.
Carefully process orders as part of the MACD team.
Communicate with vendor technicians to successfully complete installs.

Confidential

Supervisor

Responsibilities:

Confidential, Cincinnati, OH

Customer Service Representative

Responsibilities:

Accurately documented and update customer’s record in the computer system.
Perform as a team member in allocating and coordinating the work flow.
Input, maintain and / or delete debit cards with in system.
Report to SSA /SSI on accounts that are active with Confidential deposits customer’s funds.
Listen to customers question or concerns and provide answers and responses over the phone/email.
Perform support services involving word processing, spreadsheet, and database program.

Confidential, Cincinnati, OH

Customer Service Representative

Responsibilities:

To produce a comparable data on the patient perspective that allows objective and meaningful comparison between home health agencies on domains that are important to consumers.
Public reporting of survey results will create incentives for agencies to improve their quality of care.
Public reporting will enhance public accountability in health care by increasing the transparency of the quality of care provided in return for public investment.
Provide phone number of Medicare/ Medicaid to customers if they have any issues with the agency or their providers.
Conducted surveys over the phone.

Confidential, Kentucky, KY

Customer Service Representative

Responsibilities:

Keep records of customer interactions 2014 or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Check to ensure that appropriate changes were made to resolve customers' problems.
Refer unresolved customer grievances to designated departments for further investigation.
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.

Confidential, Cincinnati, OH

Cashier

Responsibilities:

Received payment by cash, check, credit cards, vouchers, or automatic debits.
Issued receipts, refunds, credits, or change due to customers.
Assisted customers by providing information and resolving their complaints.
Established or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.