SUMMARY

• Technology expertise and executive with More than decade and a half year of experience in Building digital platforms, selling professional services and Leading cross collaboration teams in fast growing enterprises with solutions involving technologies of future Artificial Intelligence, RPA/RDA Machine learning, Web and Mobile technologies
• Part of organization’s Intelligent Automation initiative to build/Improve COE, driving widespread adoption and deployment of Intelligent Automation across the enterprise through stakeholder collaboration and engagement.
• Led the solution design for Digitalization Programs and Robotic Process Automation (RPA) and Desk top Automation (RDA).
• Hands on and technical - Blue prism, Automation Anywhere, Pega RDA, UiPath, Artificial Intelligence (AI), Natural Language Processing (NLP, IDP, OCR, Chat Bots, ML/AI, Computer Vision, ASR (speech recognition) towards intelligent automation solutions.
• Implemented and develop the RPA Governance framework from scratch with Program and Portfolio components, accessing opportunities (100 +) through workshops prioritization of the component releases & rollouts taken into consideration with the strategic focus on achieving the program benefits realization in incremental basis for Automations across APAC, EMEA & NAM with Multi Million dollars saves using intelligent automation Solutions.
• Has exposer on RPA (Robotics Process Automation - Automation Anywhere, Blue Prism, UiPath), Cloud services, AWS, Azure, Artificial Intelligence, Machine Learning, Deep learning, SharePoint. Natural Language Processing, Image Recognition, Voice Recognition, Robotics, Automation, Chatbots. Hands on .net, C #, SharePoint, Webservices, Python, WordPress, Rest API, Mobile Frameworks.
• Participate in Architectural review sessions, participate in design review sessions, suggest alternative technical solutions to meet client requirements more efficiently, and/or with greater reusability, and/or longer life.
• Identify system deficiencies and suggest/implement effective solutions, also Identify reusable code required for our code library and ensures the high-quality code
• Member of IRPA AI Institute for Robotic Process Automation
• Served as Technical Leader in establishing a new application and development framework across multiple cross functions and business units in a large corporation
• Represent Office of Intelligent Automation (OIA) for intelligent & process automation analysis & design functions and Provide Technical Solutions to businesses to provide an RPA & AI opportunity identification capability across the Company enterprise.
• Hands-on coding/Solution and Tracking all the phases, from Initiate, Validate, Define, Design, develop/test /production, value assessment and maintenance and implementing value framework
• Work on complexity matrix and feasibility analysis with RPA Project documentation for solution that include Req gathering, Bot Hand Over Docs/Bot creations, Solution design document, Iteration plan, Integration flow, SDD, validate PDD, Bot details, Test cases evaluation.
• Serve as a strategic problem solver and leading a team of IA experts Developing an IA Toolkit to generate a pipeline of IA projects and work with the functional leaders to value the opportunities, prioritize and deliver them.
• Across Portfolio, introduced and part of implementing SAFe at enterprise Level across multiple teams help products reach faster time to market
• Work on Proposals, Presales, identify opportunities and Convert Opportunities to projects and Experience with Robotic Process Automation (intelligent/cognitive automation)
• Led the development of solution architectures, roadmaps, and system transition plans to align business, applications, data, integration, and/or infrastructure architecture.
• Accountable for managing and sharing metrics with C- Executives, Steering committees (such as baseline, actual values for costs, schedule, work in progress, and work completed) & reporting to stakeholders about Portfolio/Program/project progress and other projects specific information.
• As SCALED Agile expertise/Change Agent, Certified SAFE Program Consultant, played an active change agent role as a part of transformation.
• Help with implementing life cycle of automation that Include Process Identification evaluation, mapping, design flows, Development unit testing, deployment and Post live support.

TECHNICAL SKILLS

Agile and DevOps: MPP, JIRA, Visio, Kanban, Git, MS Project server, Nunit, Bugzilla, HPQCMaven, Jenkins, confluence, Rally, Service Now, Shibumi

Quality Assurance: HP Quality Center, Visual studio, Bugzilla, Nunit, Visual Studio

BI and Analytics: Microsoft Excel Pivot tables, SWOT, Ishikawa, Visio

Technology: SharePoint, .NET framework, Mobile jQuery, MS SQL server, Oracle 10G, Dyna Trace, HTML, ASP.NET, XML, Web Services and Java Script, CSS, XSLT, JavaScript., MS Access, Oracle, SSRS, Blue Prism, UiPath

PROFESSIONAL EXPERIENCE

Confidential

Sr Project Manager

RESPONSIBILITIES:

• Work with Portfolio management to identify and evaluate and design estimates release post prioritizations with multiple vendor teams with multimillion dollar saves. On claims and provider and other opportunities.
• Help with Value realization framework and Creation of Process Playbook,
• Hands on experience on Projects include Integration with Client internal systems, Salesforce; Image document processing, Machine Learning, RDA, RPA implementations NLP, OCR, IDP, across claims and providers processing.
• Led client interactions with various IT teams including, architecture, security, compliance, administration during pre & post implementation
• Led transformation programs as an IA Expert. Partner with Operational, Technical and Functional leaders, and technical and functional team members in expanding the future vision and solutions for their operations and processes.
• Successfully tracked and implemented solution across RPA, RDA for IA towards saving Multimillion Dollars
• Hands on coding/Solution and Tracking all the phases, from Initiate, Validate, Define, Design, develop/test /production, value assessment and maintenance and implementing value framework and tracking in Shibumi.
• Prepare/ review SDD, review PDD, coordinate on licenses and partnership engagements along other documents
• Working with Platform, Robotic support teams, Performance teams to set up the systems for Automation, creating Bot ID, provisioning, License, Compliance, Support through Deployment by raising Change requests.
• Develop Digital Workforce technical roadmap that incorporates RPA, Cognitive, and Machine Learning solutions that considers current and future needs
• Conducted stakeholders review meetings negotiated & confirmed the key stakeholder’s support; Help finalized the requirements and scope of work for the BOTs to perform the desired functionality.
• Act as a Subject Matter Expert (SME) to guide the consumption of Intelligent Automation using Automation Anywhere, Blue prism and Pega RPA, RDA, IDP, OCR, NLP.
• Partner with IT leadership team to ensure Digital Workforce team has the required technical infrastructure and IT support structure to deliver Digital Workforce solutions
• Designing and Implementing solutions around RPA software and to advise our clients on RPA and third-party integrations across multiple processes
• Support the creation of governance frameworks for the secure consumption of automation resources in accordance with security standards and regulatory obligations
• Collaborate with Business Operations and Technology design and implementation experience with specific focus on building robust Intelligent Automation solutions across the value chain
• Assist in creating budgets for planning, supporting business case development and coordination, managing forecast inputs/updates, and resource allocation.
• Help Prepare detailed process documentation to the granular level of detail as required for the Robotics Process Automation (RPA) to automate
• Evaluate performance metrics and help leverage Bot

Confidential 

Associate Architect/Manager

RESPONSIBILITIES:

• Developed the RPA Program framework with the support of key stakeholder’s and a detailed program benefits realization plan. Program framework was prepared with program components and prioritization of the component releases & rollouts taken into consideration with the strategic focus on achieving the program benefits realization in incremental basis for RPA Program across APAC, EMEA & NAM regions.
• Responsible for Creating RPA Program with Multiple Process areas and Projects from scratch
• Conducted stakeholders review meetings negotiated & confirmed the key stakeholder’s support; finalized the program requirements and scope of work for the BOTs to perform.
• Help track on the release timelines bringing in calculation Estimated FTE benefits Vs Incremental BOT count.
• Help in solutions around RPA software and to advise our clients on RPA and third-party integrations working with cross vendor teams
• Manage the continuous improvement process for Automation Initiatives, including partnering with business stakeholders to evaluate, design, build and implement improvements.
• Lead with technology team the identification, evaluation, prioritization, and selection of process candidates for technology deployment to improve efficiency, increase effectiveness, reduce process cycle time, and lower associated execution costs.
• Assist in, supporting business case development and coordination, managing forecast inputs/updates, and resource allocation.
• Own Manage RPA playbook and present to executives
• Educate the Agile Methodology, Scrum of scrum, PI Planning, creating Product Backlogs, and Scrum backlogs and creating /using exiting templates across the program Components.
• Reporting to Executive, represented Face of the Programs to PMO and Executives sharing BOW (book of work) reports across Programs. Managing the program and periodically sending the status reports to the Sr Executives and stakeholders to ensure that the programs were aligned with the strategic goals and business objectives.
• Managed Programs for Payments and Compliance based Vulnerability Assessment program which consist of multiple Projects spanned across Different geographical locations (EMEA, NAM, Latin America, Asia) involving Multi-vendor and customer Management including working in a consortium to deliver and implement solution.
• Provide technical guidance and performance reviews
• Provision technical direction guidance and management of tech leads and developers across projects.
• Engage directly with stakeholders to define mission value and prioritize work and build intellectual capital in Agile techniques
• Work with teams and at program-level on compliance for continuous improvement via retrospectives, Inspect and Adapt workshops, and constant demonstration of Kaizen mind
• Conducted stakeholders review meetings negotiated and finalized the program requirements and scope of work, identify Program, Project Risks.
• Update the Portfolio Tracking System for Programs with needed Artifacts. Identifying Program /component scope and activities involved along with requirements though Requirement Analysis techniques in Client internal tools.
• Assist in the content creation of materials that align our organizational offerings with Client and Agile Thought Leadership areas of focus aligning with PMO standards.
• Track risks and mitigation plans across projects.
• Help with the governance model creation for achieving the business objectives.
• Engage in project planning, task allocation project execution, implementation and managing JIRA.
• Provide direction on prioritization and implementation of product features to accomplish business objectives being a techno functional professional
• Managing client delight and building trust with clients.
• Support sales team as needed
• Technical Development Manager, analyzed the requirements and helped create/ maintain Product backlog. Architectural discussion with leadership and getting signoff.
• Capturing stake holder needs and establishing High-level road map with milestones for definition planning, execution and preliminary estimates for obtaining approval from executive sponsor.
• Validating the Back log with acceptance criteria in JIRA and track progress.
• Clarify customer needs to development team so that uncertainty is removed and developer velocity is maximized.
• Participate in retrospective and give feedback and Demo’s.

Confidential

Sr Consultant 

RESPONSIBILITIES:

• Lead and Managed the team
• Client Communication, project risk analysis and track project.
• Provide technical guidance and perform code reviews and test strategy reviews
• Analyzed the requirements and provide solutions Designs
• Prepared the technical and functional specification documents.
• Define Road Map and deliverables for projects and releases
• Facilitate scrum ceremonies (grooming, sprint planning, retrospectives, daily stand-ups, etc.)
• Tracking reviewing technical progress across multiple modules
• Scrum/Agile Methodologies with regular stand-up daily updates to client in person.
• Prepared the technical and functional specification documents.
• Managed and mentored off-shore (India) developers to be trained in package development. Designed, authored and delivered training materials to new developers thus creating new packaging capacity and skilled resources.
• Risk analysis and mitigations across projects,
• Interview and technical evaluation of new employee’s and Performance feedback.