Architect Resume

Objective

Seeking a position dat provides an opportunity to leverage and develop my experience and skills.
Desire a position dat provides a rewarding work experience while providing my employer wif a valuable and motivated resource to fulfill its mission.

SUMMARY

Career IT professional wif 20+ years of experience encompassing aspects of technology development and leadership.
Extremely adept Confidential architecting and delivering highly available secure solutions wif emphasis on client satisfaction and business goals.

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

Architect

Confidential

Responsibilities:

Responsible for monitoring and resolving issues in programs involving customer order design systems including mainframe applications.
Project SME for several complex projects involving Confidential & Confidential ’s design centers using Agile and waterfall processes.
Completed weekly reviews of systems for end users, logged and resolved issues. Wrote requirements for process changes and tested releases before deployment.

Sr. consultant systems integration/process engineer

Confidential

Responsibilities:

Process Engineer supporting Confidential & Confidential ’s design center for over 1,000 end users. Responsible for programs dat mechanized fallout orders from multiple systems. Architected and managed multiple projects to increase efficiencies in teh customer ordering process.
Successfully managed several large projects across multiple departments. Managed business case projects for cost analysis and reductions in FTE's. Worked wif ordering and design teams on an NDA project to help coordinate and route all systems fallout to teh appropriate centers for advanced VPN products.
Solution Architect for design system flows and teh SME for Confidential & Confidential ’s design center systems and processes. Managed a staff of 3 and responsible for a 22-state territory.

Associate Director System Support

Confidential

Responsibilities:

Led a consolidation project to reduce 15 engineering mechanization programs down to 2. Teh project reduced server space and database processing to one regional site including disaster recovery enhancements. Reduced thousands of lines of code and consolidated regional monitoring centers from three to one center which resulted in a significate capital and expense savings.
Project lead on a $9.6M national fallout system which created a new product environment for Confidential & Confidential . Teh program allowed users to log in remotely from anywhere in teh world. Managed all aspects of teh project which included business case justification, server build and deployment, and training for 1,000 plus end users.

Area Manager

Confidential

Responsibilities:

Process Engineer supporting digital centers in13 states. Responsible for programs dat mechanized orders through a mainframe system. Developed and launched access programs on multiple mainframe systems. Managed multiple projects dat increased orders flow percentages.
Led a program standardization project in 12 states. Developed Business Objects reports and Excel spreadsheets for monthly reporting for executive management.

Manager

Confidential

Responsibilities:

Managed a staff of 17 service provisioning representatives. Established communication links between ASI and SWBT for DSL order flow.
Troubleshooted customer accounts for error resolution and expedite wiring issues.
Trained 82 service representatives on process functions to help further their knowledge on order error resolution and to decrease backlogged orders.
Established processes and procedures for teh provisioning group. Served as teh SME for interconnection issues and order flow processes.