SUMMARY

• 9 Years of experience in IT working in different roles such as a Project Manager, Software Quality Assurance/ Business Analyst.
• Experienced across a variety of high - volume, user-facing applications, industries such as Automobile, Government (State of MI), Retail, Financial, Healthcare & Banking.
• Certified Scrum Master, Certificate ID: 613307.
• Strong experience in Project Management Methodologies such as Agile, Waterfall, Iterative.
• Involved in organizing weekly Project Status and Task Review meetings wif development team to meet the Project Schedules and Project Timelines.
• Experience in Managing issues, risks and decisions wifin the project to ensure they are addressed in a timely fashion and are tracked before they become major issues.
• Experience in conducting Joint Application Development (JAD) sessions for requirements gathering, analysis, and design.
• TEMPEffectively managed time, prioritized work and performed multiple tasks in order to meet the release deadlines.
• Working knowledge in project management tools like MS-Project & MS-Office suite for status reporting.
• Created PowerPoint presentations wif project updates to show the status for senior management review.
• Expertise in Software Development Life Cycle process (SDLC) and Software Testing Life Cycle (STLC) including Requirement Gathering, Business Analysis, System Design, Testing & Support implementation.
• Experience in different types of testing like System testing, Functional testing, Regression testing, and Integration testing, Smoke testing, Sanity testing, Database testing, GUI testing, User Acceptance (UAT) testing, End to End testing, Load testing, Performance testing, Manual & Automation testing.
• Documenting, tracking, & communicating test plans, test results, analysis as well as unresolved problems using tools like JIRA, Confluence.

TECHNICAL SKILLS

Tools: HP ALM / Quality Center, JIRA, Team Foundation Server (TFS), QTP, Clarity PPM, Load Runner.

Methodologies: Agile, Waterfall, Iterative, Spiral

Operating System: Window 10/7/XP/NT/2000, UNIX

Languages: .Net, SQL, HTML, XML, Java Script, Unix Shell Scripts, SAS

Databases: Oracle, SQL Server, Teradata, MS-Access

Test Management Tools: BUG ZILLA, PVCS, JIRA, HP-QC, HP-ALM, Confluence.

Documentation & Other Tools: MS-Office, MS Word, MS Project. MS-Visio.

PROFESSIONAL EXPERIENCE

Confidential, MI

Project Manager

Responsibilities:

• Tracking the project end to end on Training, Workforce Management, Reporting and Quality Audit.
• Commutating and working as a Liaison between Vendors (TTEC, Concentrix) and Client (UHOne).
• Setting up daily and weekly meetings wif UHOne and vendors.
• Ensure the roadblocks are cleared in time for the team to deliver on the committed work schedules.
• Worked on onboarding documentations like MSID creation, VDI access, VPN Soft Token access, Jabber Instant Messaging and Email creation.
• Tracking of completion of requirements and maintaining meeting minutes.
• Ensure the roadblocks are cleared in time for the team to deliver on the committed stories for the sprint
• Worked in Claims processing, request and response.
• Conducted project optimization wif appropriate stakeholders and determined the best project type and execution model to execute the project successfully

Confidential, Detroit, MI

Project Manager

Responsibilities:

• Manage 20-member team across different geographies and time zones to ensure on time delivery of the project.
• Ensure the roadblocks are cleared in time for the team to deliver on the committed stories for the sprint.
• Manage vendor relations and ensure full support is extended for any issue resolution.
• Manage budget and resource onboarding across BA, Developers & QA.
• Ensure the work breakdown is delivered and the scope is intact to ensure minimal distractions to the team.
• Be a Servant leader and halp the team deliver the project.

Confidential, Detroit, MI

Project Manager

Responsibilities:

• Managing a couple of medium sized projects and a large-scale project under various domains (GPD IT - PLM, CAT).
• Currently serving as an IT project manager in HR business area, managing multiple projects that align wif overall corporate strategy.
• Involved in working on changing project charters to SOW(Statement Of Work) for new projects in GM.
• Ensure the roadblocks are cleared in time for the team to deliver on the committed stories for the sprint
• Conducted project optimization wif appropriate stakeholders and determined the best project type and execution model to execute the project successfully
• Perform monthly bank reconciliations, sales report summary and financial reports including journal entries and evaluate and develop financial budgets and forecasts.
• Track the progress and dependencies using Microsoft project plan, create work breakdown structure based on the inputs from the team members in Galileo.
• Cash Basis accounting utilized, and MS Project and PPM tracking tool records used to maintain budget diligence.
• Working knowledge as scrum master guiding the developing team by prioritizing the requirements.
• Conducted Project Tollgates at each critical phase of the project: Initiate, Plan, Execute
• Developed project plans, schedules, manage project critical path and key interdependencies.
• Identified and Managed Project Issues, Risks, Assumptions, Constraints, and Dependencies etc.
• Tracking of completion of requirements/ user stories using Team Foundation Server (TFS)
• Working Knowledge on Continuous Integration Pipeline development.
• Managing project financials using PPM.
• Ensuring the projects are completed on time, on scope, on budget and in compliance wif GM IT Delivery metrics.

Confidential, Lansing, MI

QA Analyst/Business Analyst

Responsibilities:

• Analyze and convert business requirements, user stories & design document to detail test cases/ scripts.
• Verify the Data Validation messages on Front End Data Entry forms.
• Compare old and newly generated PDF documents for data accuracy as per new requirements.
• Develop required SQL queries to test the data storage verifying Tables.
• Performed Manual Testing for few applications, logged and verified the defects in Clear Quest.
• Perform System, Functional, Integration and regression testing.
• Use Clear Case to track, review and analyze the defects.
• Participate in estimating efforts, planning releases and delivered Test Summary report.

Confidential, Staples, IL

QA Analyst/Lead

Responsibilities:

• Gather project testing requirements and implementations.
• Technical test design reviews, testing process of the application.
• Preparation of test plans, test scenarios, test cases and documentation based on the user stories (Functional requirements).
• Involved in test case execution and updates.

Confidential, Richmond, VA

QA & Data Analyst

Responsibilities:

• Analyzed Business requirements and Technical specifications documents.
• Created and executed detail function test script and test cases based on the business requirements.
• Communicates update to the project team, Project lead, Supervisor and managers are required.
• Interacting wif the Clients for gathering, updating and modifying the requirements along wif BA’s.