SUMMARY

• Programming Skills: 5+ year’s development experience with C++, Java, PHP, JavaScript, and SQL.
• Software: Extensive experience with Azure, Jira, DevOps, KanBan Board, Visio, Sandbox, Snipping Tool, Trello, SharePoint, Access, Excel, Outlook, PowerPoint, Word, Adobe Photoshop.
• 8+ years of experience in business analysis using agile methodology, and waterfall approach, systems analysis, object oriented analysis, process re - engineering.
• Expert at creating BRD, FRD, TRD, and Change Requirements Doc
• Business process modeling expert. Expert at creating cross functional diagrams. Implemented improved “to-be” models from current “as-is” models using flowcharts, use-case and activity diagrams. In-depth knowledge of creating Use cases, Activity, DFD, Logical, Sequence and Class diagrams to extract business process workflows, thereby helping development and quality assurance in understanding the requirements.
• Quality Assurance: Experienced at creating test cases, scenarios and providing training for them.
• Software development and Website development from concept to implementation.
• Ability to manage multiple projects simultaneously. Ad-hoc reporting experience.
• Extensive knowledge of UML for modeling views in Rational Rose and Microsoft Visio.
• Experience in conducting Joint Application Development (JAD) sessions.
• Conducting project meetings, reviews, walkthroughs, and customer interviews.
• Coordinating various technical and managerial teams at all levels.
• Adept at Sales force, CRM, ERP, SAP, BPM, ITIL
• Full project management lifecycle expertise utilizing PMI, SDLC methodology RAD, Agile, waterfall, OOAD coupled with experience in business case development, strategy definition, financial management, vendor relations, negotiation, and risk mitigation
• Cross functional team development and management with focus on team relations and expectation/priority management in highly complex matrix environment
• Managed teams onsite, offsite and offshore across the globe
• Has experience in complex data migration projects involving multiple countries and cross functional teams across the globe
• Worked on both Financial and Pharmaceutical validation and governance projects
• Have managed ecommerce projects with online sales of digital content and financial products
• Have managed COTS project in SharePoint, Data warehouse projects using informatics, Omni RIM deployment and have written lot of business cases, RFI, RFP, SOW, BOM documents
• Communication plan development and delivery with the ability to cater to different organizational levels and communication styles
• Change management strategy development and execution utilizing comprehension of influencing factors on human behavior
• Thorough project documentation development and management
• Proven success in process improvement/redesign to improve performance and efficiency
• Software application and business process training development and implementation

TECHNICAL SKILLS

Project Management: MS Project, Microsoft Office PowerPoint, Excel, Visio, and Word, UML Unified Modeling Language, BPM Business Project Management, MS Visio, SDLC, RUP Rational Unified Process, AGILE, JAD/RAD, SAD Structure Analysis and Design, Rational Clear Case, Clear Quest, Clarity, Documented, SCRUM, Dashboard.

Process Improvement: ISO Standards, Total Quality Management TQM, Data warehouse OLTP, Teradata, Business Intelligence, ERPs Supply Chain- SCM/Inventory Management/Logistics, Customer Relationship management-CRM using Seibel.

ERP: SAP, PeopleSoft

Languages/Web Tools: C, C, Visual Basic, ASP, .net, LISP, PERL, J2EE Development JSP, Servlets, EJB, JNDI, Web Services and Web Development XML, HTML, DHTML, PHP, ASP, .NET, CSS, AJAX, VB Script, Java Script, RUBY, PHP, TCL/TK

Databases OS: Oracle-9, Sybase, MS-Access, My SQL, FoxPro, Windows, UNIX, LINUX, MS DOSSQL, table design PL/SQL,DB2, MSSQL Server, ER Studio

Tools: MS-Project, Visio, Toad, VSS, CVS, Eclipse3.0, PVCS tracker, Informatics, Business Objects, Jira, SharePoint, Sales force, CA Clarity PPM.

PROFESSIONAL EXPERIENCE

IT Project support

Confidential - Syosset NY

Responsibilities:

• PM for Fatwire CMS implenmentat6ion across business units of JPMC located within USA
• Coordinating between on site and offshore teams and managing the development process from on site
• Discussing stakeholders needs, requirements and conducting interviews to assess the high level LOB needs
• Use case modeling, requirements gathering, prototypes and POC preparation
• Responsible for the stakeholder management of the entire project
• Formulating CMS strategy, best practices and process frameworks for implementation within the LOBs
• Establish and maintain effective relationships with the customer and key stakeholders of the project
• Project scoping, defining project requirements and specification and preparing project plans for execution
• Project governance and oversight of various project consisting of Scrums and multiple Sprints
• Managing the Scrum planning, Sprint cycle, Scrum release and Story boarding / requirements processes
• Liaison between the various stakeholders in various business units and the development teams
• Interact with business stakeholder continuously to provide to advise them on fulfilling their needs
• Engage and review project service delivery initiatives & negotiate Service Level Agreements (SLAs)
• Validate, negotiate and process IT delivery as per SLA by working in partnership with all impacted functional areas and stakeholders to ensure successful project delivery
• Direct and mentor the stakeholders involved in requirements capture and the various development teams.
• Undertake the planning, monitoring and execution of projects ensuring delivery to the plan, cost and quality
• Requirements capture using UML, Use Cases and Resource mgmt., milestones mgmt., & delivery scheduling ensure that projects are adequately resourced at all times by proper planning, monitoring and forecasting and reacting promptly to situations as they arise
• Conceived & implemented the project governance guidelines for all critical projects
• Create and manage project budget in line with approved financial governance, undertaking appropriate accurate forecasting and control in line with client standards.
• Manage all team stakeholders for the project, analysts, developers, testers and PMs
• Redesign current and proposed business processes according to global policies
• Attend Project Steering Committee and Project Governance meetings as appropriate for program progress monitoring, responsible for stakeholder engagement
• Manage Requirements gathering, Use cases and Functional requirements documentation
• Responsible for the maintenance and development of company suite of websites
• As a Project Manager analyzed user requirements and prepared requirements documents for multiple platforms and business units within company.
• Prepared project plans for new projects for implementation. Was involved in successful implementation of 3 large diverse projects.
• Facilitated the maintenance of organization web site and content management systems
• Monitoring real time data feeds to the website using automated tools and test plans
• Involved in the project to implement time based window process for the trading platform
• Was a part of the team that successfully re-designed nyse.com in 2003 with new Fatwire CMS
• Managed development process, maintenance, production support and implementation of different features
• Participated in the analysis, design, development, implementation and maintenance of various modules
• Responsible for estimations, client interactions, portfolio meeting and scheduling bugs for releases
• Documented the technical & functional design specifications for application
• Design team structure per the clients/projects requirements and utilizing the resources optimally

Environment: ASP.NET Framework 3.5, Microsoft Visual Studio 2008, C, T-SQL, AJAX, Web Services, ADO.NET, JavaScript, CSS, SQL Server and Sybase.

IT Project Manager

Confidential

Responsibilities:

• Managed the project right from the project charter till deployment withscope, time, cost, qualityand other resource constraints
• Made sure thesevalidation projectsmet the appropriategovernance requirementsand aligned with GSK policies
• Single point of contact for various teams in matrix environment including development team, business groups, management team, customer, third party vendors across the globe in onsite offshore model
• Outlined thecommunication planfor entire project. Arranged workshops, Business meetings and Impact analysis
• Effectively managedconflict management, change management and risk management
• Perform project management activities including the development ofproject plans, overseeing the progress of SDLC lifecycle activities for product
• Act as achange agentto identify/design/implement key processes improvements to facilitate program success. Implement metrics collection processes to measure key processes. Communicate metrics to key stakeholders.Participated in solution analysis, design, execution, testing and implementation SDLC
• Stimulated business growth through deployment of effective strategies/procedures for acquisition of partners and new consulting engagements, as well as marketing of exemplary PM services to the private/public sectors.
• Valued by clients as trusted advisor/leader cultivating key relationships with corporate decision makers by holding regular meetings and delivering PowerPoint presentations.
• Provided consulting services in proposal management; preparation of technical and cost proposals for submission to State agencies.
• Directed proposal development activities, including RFP review and analysis, bid determination, proposal management, proposal team management and coordination.
• Improved operational capabilities and ensured compliance with 21 CFR Part 11, an FDA electronic record-keeping requirement, for pharmaceutical and biotech client companies through expert planning and plan execution utilizing MS Project and Excel with deliverables and documentation.
• Implemented best practices.
• EPM (Enterprise Project Management) utilizes data warehousing. Updated/maintained resources in the data warehouse.
• Facilitated and coordinated with cross functional teams, third party vendors and team members.
• Used MS Project to track projects.

Digital Marketing & IT Manager

Confidential

Responsibilities:

• Collaborated corporate accounts and team management
• Facilitated working on RFP and clients' requirements on projects
• Designed and implemented the strategy that fulfills the objectives
• Contracts, SLAs with customers/partners, meetings, and presentations.
• Trained and directed IT department/team