SUMMARY

• Extensive experience in the requirements gathering using business process methodology, design, development, implementation and management of SaaS and internally developed applications using both waterfall and agile SDLC
• Quality Assurance experience including serving as liaison between application developers and business analysts
• Extensive experience developing and supporting relational database applications
• Significant experience developing relational database conversion applications - ETL
• Experience performing relational database design and maintenance - ETL.
• 25 years of experience documenting and evaluating agency specific system requirements to ensure compliance of any/all requirements mandated by oversight agencies like Texas CPA, Confidential, RRC, DSHS, DFPS, Department of Agriculture and federal agencies utilizing established SDLC processes.
• Over 25 years of experience serving as a subject matter expert on IT systems, their processes and IT procurements to various levels of management to ensure best practice levels are met for cost and desired functionality, and vendor management.
• Developing and maintaining detailed project plans and schedules in both MS Project and ServiceNow
• Experience with State of Texas cross agency integrations: CPA/ERS, DFPS/DPS
• Experience in coordinating project planning with portfolio management of backlogs/defects in VersionOne and ALM
• Integration of VersionOne and ServiceNow
• Using Visio to develop business process modeling to document and development agency process workflows
• Experience with vendor and contract management, including off-shore teams
• Facilitating and documenting of the Business Requirements Specifications and Agile methodology in sprints with epics/user stories
• Monitoring project milestones and critical dates to identify potential jeopardy of project schedule, identifying ways to resolve schedule issues, and apprising executive management of issues that impact the project(s) and which require management decisions
• Ensuring that risks associated with the cost, resource, schedule, and technical aspects of the project are identified, assessed, documented, tracked, and mitigated utilizing the established Project Management Life Cycle (PMLC) and Texas Project Delivery Framework change management process and QAT reporting
• Reviewing project-planning activities with the Project Team on a periodic and event-driven basis
• Conducting project meetings and reviewing all project work products with customers, program area subject matter experts and division directors
• Conducting reviews with Assistant Commissioner for Food and Nutrition on a periodic basis
• Keeping the Project Sponsor, Project Steering Committee, Agency IT Management, Customer, and project team informed of the status of the project being managed

PROFESSIONAL EXPERIENCE

Project Manager

Confidential

Responsibilities:

• Managed multiple projects, on average 2, simultaneously covering various program areas as well as coordinating with agency partner (s) and their vendor (s)
• FBI Fingerprinting
• Rap Back Enhancements
• Followed Agile/Lean methodology including participation in scrums, development of both epics and user stories
• Managed multiple projects, on average 7-8, simultaneously covering various business areas as well as infrastructure
• Outlook Email Retention and Archival
• Mitel Phone System Upgrade
• Automated Testing Process
• Credit ACH Self Service and Bill Pay
• Azure/365 Security
• Data transformation and migration of reports from Oracle Data Warehouse to SQL Server
• Various Underwriting and Research and Development projects with development/configurations in ServiceNow including dashboard reporting, etc.

Project Manager

Confidential

Responsibilities:

• Management of vendor and SOW deliverables
• Coordinating implementation activities and communications across Food & Nutrition Division various areas such as marketing, communications, contract
• Weekly status updates to Associate Commissioner
• Current state workflow diagramming and future state requirements of Risk Management
• Management of vendor and SOW deliverables
• Monthly executive steering committee updates
• QAT project updates to PMO
• PMRS updates

Project Manager

Confidential

Responsibilities:

• Project Focal for the Texas Data Center Consolidation Transformation and Solution for Confidential working with Xerox and other Texas state agencies. Tier 2 project within the Texas Project Delivery Framework
• Project Manager working with Xerox and VMware on the Confidential Virtual Desktop Infrastructure Pilot proof of concept. Tier 2 project within the Texas Project Delivery Framework
• Project Manager working with Confidential IT directors on developing a Technology Roadmap for Confidential . Including facilitating collaboration between Confidential Information Security Officer and Confidential Chief Technology Officer to revise the process and policies for New Technology Request Evaluations.
• These policies and processes applied for all technology related hardware and software products used at Confidential prior to their purchase, installation and use.
• Facilitate requirements as a result of the changes in policies and process to develop a catalogue in Salesforce to support Confidential ability to procure items which have already been approved via the Confidential Technology Request Evaluation process.