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Head Of It Enterprise Services (senior Director) Resume

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Parsippany, NJ

SUMMARY

  • Over twenty years of experience in information technology in Solution and Enterprise Architecture, Project management and IT Management.
  • Experience in implementing cloud based (AWS, Azure) and SaaS applications. Delivered AI (Artificial Intelligence) and ML (Machine Learning) embedded solution for facilities and sourcing business solutions. Also delivered RPA (Robotic Process Automation) for automating accounts payables processes in finance.
  • Experience in supporting business transformation initiatives related to marketing, sales, finance, human resources, supply chain, manufacturing, regulatory & compliance, projects, new product introduction & product lifecycle management, master data management and business intelligence. Ability to provide industry best practices and deploy latest technology with an aim to provide organization a competitive edge. Actively support organization’s acquisition strategy by providing pre - and post-acquisition/merger related IT support.
  • Expertise in several aspects of technology management: business process reengineering, functional, technical, interface, conversion, reports, business intelligence, patch management, upgrades, database administration, infrastructure, performance management, systems security, and post-implementation support. Standardize and optimize on technology footprint by minimizing number of platforms, globalizing processes and systems while keeping abreast of changing technology. Roles in my career have ranged from developer, analyst, enterprise & solution architect, project & program management and progressively grew to senior IT leadership positions.
  • Experience in business process reengineering and best practices such as APQC,
  • Experience in multiple methodologies including Waterfall, Agile, Oracle unified method.
  • Over 20 years of project/program experience starting from Feb 1999
  • At Pacira Pharma, I managed multiple projects including deployment of Microsoft Teams collaboration platform, Microsoft Share Point upgrade; transition, Integrating an acquisition into an
  • At Biogen Pharma I lead multiple projects, as part of a program, to enhance and rollout Manufacturing Execution Systems (MES), 3PL (Logistics), Contract manufacturing (CMO) Integration and new implementation of Oracle Cloud Supply Chain Planning and Forecasting applications.
  • At Regeneron, my responsibility included Portfolio and Project management
  • At Confidential, I was part of North America Oracle PMO office and managed large programs whose project size was greater than $10 Million.
  • At Ansell Health care I have responsible for running PMO (Program Management Office) with an annual spend of $20 Millions
  • At Confidential I managed Oracle ERP transformation program with an annual run rate of $25 Million
  • At Confidential, as a Global Lead, I was responsible for architecting and leading architecture for large program ($450 Million +)
  • 25 years of experience in Oracle Financials, Order to Cash, Procure to Pay, warehouse management, Supply chain Planning, forecasting, PLM and Manufacturing applications
  • Experience in Oracle Release 12.2.x and Cloud applications.
  • If needed arises, I have the expertise to review configuration, code and all project deliverables related to
  • Experience in application enhancements, upgrades, patch management, tech stack updates, database administration and technology management.
  • Exposure to Oracle Cloud application, no hands-on configuration experience
  • Experience in implementing SaaS based enterprise COTS applications.
AREAS OF EXPERTISE
  • Experience in Pharmaceutical, Biotech, Healthcare, Medical devices, High-tech, Aerospace, Retail, Industrial and Packaging industries
  • Strategic leader practicing servant leadership
  • Customer focused and KPI driven.
  • Strategy, Prep and Execution of Acquisition/Merger
  • IT Strategy, Road Maps and Budgets
  • Program Management
  • Service Management
  • Digital Transformation, Data Platforms, Cloud, RPA (Automation), AI (Artificial Intelligence) and ML (Machine Learning)
  • CoE (Center of Excellence) creation and management
  • IT Risk Management; Security; Governance, Risk & Compliance assessments
  • Disaster recovery and business continuity management
  • GxP compliance in regulated (FDA, FAA) environments and Sox compliance
  • Tech savvy and belief in continuous improvement

PROFESSIONAL EXPERIENCE

Confidential,Parsippany, NJ

Head of IT Enterprise Services (Senior Director)

Responsibilities:

  • Extended ERP system to use multiple currency, multi org and rolled out solutions for EMEA within 16 weeks.
  • Deployed MS Teams collaboration platform in 12 weeks, migrated Share Point from classic to modern in10 weeks.
  • Oversight for IT Operations including Service Desk (level 1 and 2) improving SLA by 55%, Desktop engineering and device management by implementing lifecycle management, mobile device management and security updates (N), patch mgmt. (N-1)

Confidential, Cambridge, MA

Senior Program|Project Manager (Consultant)

Responsibilities:

  • Enabled the organization for new product launches by enhancing 3PL, CMO and MES Integration.
  • Deployed Cloud based Oracle Planning Cloud solution.

Confidential, Tarrytown NY

Senior Director, IT

Responsibilities:

  • Manage build and run, globally, for all Corporate functions (finance, sourcing, procurement, human resources, payroll, legal and facilities).
  • Managed delivery of RPA (Robotic Process Automation) using UiPath, AI and ML (Machine Learning) to support facilities and finance business systems.
  • Accountable for Oracle ERP Platform globally for entire organization.
  • Accountable for QlikView and Data warehouse, Business Intelligence & Analytics services globally for entire organization.
  • Accountable for Database Services (Oracle, SQL Server, MySQL, Maria DB, etc.) globally for entire organization.
  • Responsible for Integration Services globally.
  • Built center of excellence model for Data and Analytics services, Database Services, Enterprise application Services and Integrations services. Supported organization cloud and automation strategy. Provided Architecture oversight, review and approval for all IT platforms, solutions, and services across the organization.
  • Managed large team (100+) of full-time employees and consultants to provide 24x7 global support, exceeded systems uptime and services SLAs. Responsibilities include planning, road maps, budgeting, contracts, software & hardware licenses, portfolio management, build and support services. Evaluated technology platforms and application solutions (both SaaS and on-premise). Adopted new Cloud technologies (AWS, Azure, etc.) and RPA (UiPath).

Confidential, New Jersey

Senior Director

Responsibilities:

  • Ansell is a global leader in protection solutions. Ansell designs, develops, and manufactures a wide range of hand and arm protection solutions, clothing, and condoms. Industrial workers, healthcare professionals and consumers around the world invariably associate Ansell with premium quality, optimal protection, and superior comfort.
  • As Senior Director Corporate IT, reporting to CIO, dotted line to CEO, my responsibility as senior leader of the organization is to lead business transformation program called ‘Fusion’ and manage the global CoE (Center of Excellence). Reported progress monthly directly to Board’s Transformation Program Committee.
  • As a program lead and a senior management member of the IT organization, I was responsible for global enterprise systems implementation. Managing multi million dollars dedicated annual budget to plan and execute multiple new projects and additional enhancements to applications already in production. Manage stake holder’s expectation by providing program governance and deploying solutions on time and within budget, sometime even with reduced resource commitments.
  • As a Center of Excellence lead my responsibilities is to support Oracle’s global enterprise system including Siebel CRM (Sales, Marketing, and Inside Sales), Salesforce.com, Hyperion, Oracle eBusiness Suite Release 12 Financials, Order Management, Pricing & Rebate management, Procurement, Warehouse Management, Process Manufacturing and Human Resource. BI Analytics (OBIEE), integration with other third party and legacy systems, manage supporting infrastructure such as hosting, database and middleware.
  • Managed a large team, over forty personnel at peak time that include fulltime employees and consultants spread globally to provide 24X7 solutions and support. Resources included project managers, business process owners by stream, solution architects, subject matter experts, business analysts, functional and technical analysts, developers and QA testers.

Confidential, New Jersey

Director

Responsibilities:

  • Confidential, a leader in medical technology, is dedicated to limiting uncertainty for surgeons, so they can concentrate on providing the best patient care. Integra offers innovative solutions in orthopedic extremity surgery, neurosurgery, spine surgery, and reconstructive and general surgery.
  • As Director of corporate IS, reporting to CIO, I was responsible for Global Enterprise Applications Solution and Integration. Lead a multi-million-dollar global business process transformation initiative called ‘ Confidential ’.
  • Solutions included Oracle eBusiness Suite Rel. 12 suite of application for financials, supply chain, rebates, depot-repair, and service along with manufacturing and human resource and SFDC (Salesforce.com).
  • Lead large team of technical and process owner team members in collaboration with solution integrator’s (IBM) team and steered the program, using agile methodology, to complete projects on time and within budget.
  • Provide executives and senior leadership periodic update on program status and spend.
  • Managed gap fit analysis, detail design, builds and test activities of the project including prototyping, CRP (conference room pilots), SIT (system integration testing), and UAT (user acceptance testing).
  • Build responsibility included review, approval and execution of RICEW objects (Reports, Interface, Customization, Extensions and Workflow).
  • Architected global template and executed rollouts that were scalable but focused on one SBU (strategic business units) at a time eliminating risk.

Confidential, New York

Lead, Global Enterprise Solution Integration

Responsibilities:

  • As a solution integration lead, reporting to Senior Director of IT, I managed design, architecture and execution of multiple projects as part of million dollar ($450 million) ‘Unity’ program that included several initiatives (Global Financial Systems, Supply Chain and Value-Added Service projects).
  • Supporting the program, I was responsible for project management, solution architecture, configuration management and execution. Responsibilities included collaboration with business process owners, onshore, offshore and third-party resources to incrementally deploy regions across the globe.

Confidential, NY

Solution Architect & Project Manager

Responsibilities:

  • Working with executive leadership and reporting to Director of IT, I lead the implementation of Oracle Financials, Supply Chain, Manufacturing and Human Resources with benefits modules. Responsible for scope, business process redesign, gap-fit analysis, development and execution of solutions to financials, supply chain, manufacturing and human resource application needs.
  • Responsible for end to end including business engagement, leading the functional groups to in corporate complex and dynamic business requirement changes in the system. Gradually upgraded to Oracle EBS applications through several versions ranging from 10.7 through 11.5.10.

Confidential, Seattle, WA

Consultant, Solutions Validation

Responsibilities:

  • Validated an implementation that was on put on hold and go live was delayed. Review system configuration and was able to take solution live 30 days earlier than projected go live date. I was instrumental in setting up entire FIN (financial) reporting framework and helped review and signoff financial application solutions. I was awarded certificate of distinction for my effort.

Confidential

Principal Consultant

Responsibilities:

  • As an Oracle Applications specialist, designed and implementing specialized OSFM (Oracle Shop Floor Management) module.
  • Provide design reviews of advance production scheduling, work in progress, bill of materials, inventory, and costing solution in integration with existing MES system (PROMIS) and Oracle Manufacturing & Supply Chain applications

Confidential, New York

Consultant, ERP implementation Lead

Responsibilities:

  • This was a multi organizational, global implementation of Oracle projects and financials for 75 locations worldwide.
  • As an implementation specialist I performed multi organizational setup using new features of Oracle ERP applications.
  • Solution included rollout of Oracle projects, accounts payables, accounts receivables and general ledger.

Confidential, MA

Consultant, Oracle ERP Lead

Responsibilities:

  • Using rapid implementation methodology, provided solution using out of the box Oracle Applications features with minimal extensions.
  • Solution included financials, supply chain, manufacturing and CRM applications. Implemented CTO (Configure to Order) process.

Confidential, Kansas

Lead Consultant

Responsibilities:

  • As an implementation specialist and a project lead, I was responsible for configuration, customization and implementation GL, AP, AR, INV and PO modules.
  • Responsibilities included configuration, extending and end user training of Oracle applications (General Ledger, Receivables, Order Entry, and Inventory).

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