SUMMARY

• 10+ years’ work experience as a Business Analyst/ Project Manager with a focus on the Financial Services Domain.
• Excellent Financial Services domain knowledge with an in - depth understanding of Corporate Finance, Investment Banking, Asset Management, Wealth Management, Fixed Income and Bonds.
• Working knowledge of Derivative Products such as Futures, Options, Swaps and Swaptions involving Credit and Interest rate and other OTC derivatives.
• Proficient at Business Analysis, Project Management, Software Design, Development, Implementation, Testing and Quality Assurance with hands on experience with the Software Development Life Cycle and the Quality Assurance Life Cycle.
• Strong Project Management skills including Planning, Project Scheduling, Work Breakdown Structures, Size Resource and Effort Estimate, Monitoring and Reporting.
• Sound understanding of Business Requirements and developing Technology Specifications accordingly.
• Proven success in Business Requirements Gathering, Business Process Flows (As-Is and To-Be), JAD Sessions, UAT, Cost Benefit Analysis and Workflow Management Tool.
• Extensive experience in producing documents like Business Requirement Documents (BRD), Functional Requirement Specifications (FRS), Software Requirement Specifications (SRS), Creating Request for Proposals (RFP), Requirements Traceability Matrix (RTM).
• Experience in creating Test Plan, Test Cases and Test Scripts for Functional and Non-Functional testing.
• Understanding of Data Warehousing and ETL tools.
• Experience working on projects where System Designs have had Loosely Coupled Architecture as well as Tightly Coupled Architecture.
• Worked on System Integration projects involving Source-To-Target Mapping.
• Proficient in implementation, maintenance of Database Security (Users, Roles, Privileges), space management of logical structures (i.e. table spaces, rollback segments) and auditing of users.
• Adept at SWIFT Management and Pega Smart Investigate as well as drawing synergies from these platforms.
• Practical application of the HP ALM software to help Agile and traditional teams to gain real time traceability.
• Sound Oral and Written Communication Skills enabling the transformation of the needs of various Stake Holders into Functional Requirements.
• Extensive Knowledge of Financial Analysis, Forecasting, Valuation, Planning and Budgeting.
• Working knowledge of software engineering practices such as System Development Life Cycle (SDLC), Waterfall, Rational Unified Process (RUP) and Agile enabling precision in the delivery of requisite Artifacts pertaining to Requirement Analysis.
• Experience in Use Case Analysis, creating Key Performance Indicators (KPI), Enterprise Risk Management, Business Continuity Planning (BCP), and Change Management.
• Worked on software architecture patterns involving a Three Tier Architecture.
• Know how about web services along with concepts like WSDL, SOAP, XML and HTTP.
• Understanding of Client Side Validation and Server Side Validation from a security perspective.
• Adept at Deployment Planning and troubleshooting Production Issues.

TECHNICAL SKILLS

Business/Reporting Tools: MS Project(2007,2010,2013), Tableau Desktop 8.2, MS Visio(2010,2013), MS Excel, MS Word, MS PowerPoint, MS Access, MS SharePoint (2010,2013), IBM COGNOS

Requirement Management Tools: Rational Requisite Pro, Rational Clear Quest, Rational Clear Case

Testing Tools: HP Quality Center(11.5,11,10), JIRA

Processes/Technologies: Rational Unified Process (RUP), SDLC, AGILE, SCRUM, Use Cases, Workflow

Test Tools: HPQC, Mercury Quality Control, Bugzilla

ETl Tools: Informatica 7.0, Informatica 9.0, SSIS, Data Stage, Kettle Pentaho, Teradata

Project Management: SDLC Models, RAD, JAD, Project Scheduling, Cost and Time Estimation, Requirement and Business Analysis, Quality Assurance

Tools: MS Access, SQL Server, SWIFT messaging system, HP ALM

Statistics: Financial Data Modeling and Analysis, Regression, Risk Analysis, Regression testing

PM Tools: Lean Management, SWOT, Impact Analysis, GAP, JAD sessions, Liquid Planner, MS Project Professional, Lotus Notes

PROFESSIONAL EXPERIENCE

Confidential, Pittsburgh, PA

Project Manager/Scrum Master

RESPONSIBILITIES:

• Created a Project Charter defining Project Objectives, Customer Needs and Scope.
• Used MS Sharepoint 2013 as Centralized Content Management tool for various stake holder to keep track of Artifacts.
• Collaborated with external teams with dependencies on the outcome of the current project using MS Sharepoint 2013 for Document and File Management.
• Responsible for Resource Planning, Revenue Planning, Budget Allocation, Work Breakdown Structure and Reporting.
• Created Weekly Status Reports for the Product Capability Manager to track variances in order to avoid Over Burn.
• Established the Baseline Scope of the Project while avoiding any potential Scope Creep from a Resource and Budget perspective as well as the Technical front.
• Created Milestones to be achieved on a Quarterly basis.
• Worked closely with the BI team to build predictive logic for Card Services spread across Confidential, Visa and American Express in order to detect anomalies in Credit Card spending patterns overseas.
• Facilitated Tech Feasibility Studies in order to ensure the availability of adequate Resources, Infrastructure and Capital.
• Extensively used MS SharePoint and MS Project to keep various stakeholders to document and display Artifacts and Plans.
• Forecasted Budgets between CAPEX and OPEX enumerating each line item of the Capital Cost.
• Authored Statements of Work (SOW) and responded to RFP’s as and when necessary.
• Performed Strengths, Weakness, Opportunities, and Threats (SWOT) Analysis to check the compatibility of the Legacy System and Server Technology with new business requirements.
• Helped prioritize END USER requirements as System Requirements to be included while developing the AML Risk Rating system.
• Conducted the sprint-planning meeting, daily scrum meeting, sprint review meeting and sprint retrospective.
• Supported other ongoing miscellaneous projects such as SWIFT Instruction Release management.
• Conducted Sessions to develop an architectural solution that the application meets the business requirements, resolve open issues, and change requests.
• Oversaw Black Box Testing based on test scenarios and test cases developed to eliminate gaps between requirements and functionality
• Used HPQC to track defects and while Test Cases and Test Scenarios were run.
• Facilitated User Acceptance Testing (UAT) and developed the test plan, test conditions and test cases to be used in testing based on business requirement/use cases in conjunction with the Business Owners.
• Trained the future users to coordinate their activities vis-à-vis the new system.

Confidential, Minneapolis, MN

PM/Scrum Master

RESPONSIBILITIES:

• Subject Matter Expert in areas including project management, scope definition, risk identification, project methodology, resource allocation and facilitation
• Filled in for the Project Manager Forecasting hours for Resources to be filled in PPM.
• Created Swimlanes to illustrate the Timeline of Deliverables using MS Project for the Development team as well as the Quality Assurance team.
• Timelines were uploaded on MS Sharepoint 2010 to track Milestones to be delivered by teams.
• Used MS Sharepoint 2010 to demonstrate progress back to business.
• Oversaw development of Java servlet API to enhance consistency of developers with requiring a GUI.
• Based on the Scope of the project created Budgets maximizing man hours based on the resources available.
• Liased with the UI and UX team in creating GUI mockups using Mockup Screen and Wireframes using HTML, XML
• Performed the Scrum Master duties vis a vis the daily stand up, backlog grooming, Planning meeting, Review Meeting and Retrospective meeting
• Calculated Velocity based on the Burndown to be used in Estimation for forthcoming Iterations.
• Conducted Planning Poker to Estimate T-Shirt Sizes.
• Designed detailed Workflow Diagrams using MS VISIO.
• Used the ETL tool Informatica for source to target mapping of the historical and real time data in the data repository.
• Drafted high level TEST PLANS with the assistance of the QA Lead to define a road map for testing at different phases.
• Helped the Quality Assurance team in writing Test Scripts, Test Cases and Test Scenarios.
• Used HPQC to track and log bugs and defects in the system.
• Helped conduct Market Research, feasibility studies, data analyses, systems analyses, GAP analyses and Risk analyses.
• Interacted with various cross functional teams to build use cases.
• Created a traceability matrix post testing to assure compliance with project goals.
• Trained the business end for new functionality of the application.

Confidential, St. Louis, MO

Sr. Business Analyst

RESPONSIBILITIES:

• Reviewed and defined the business case from a high level scope perspective.
• Assessed the As-Is and the To-Be state of the system to perform a GAP analysis.
• Compiled high level requirements by conducting focus groups and requirement workshops with the involved stakeholders.
• Initiated JAD sessions to break down the business requirements in order to list low level requirements.
• Created functional and non-functional requirements based on the requirement artifacts.
• Assessed system-level process flow of real time transactions to identify sourcing needs for data warehousing purposes.
• Liaised with the Product Owner to translate the product backlog into an initial set of user stories.
• Helped prioritize the product backlog based on the needs of the project.
• Developed Sprint Burn Down charts to calculate the velocity of the scrum team for improved Project Management.
• Conducted backlog refinement meetings based on impact analysis.
• Created Test cases, Test Plans and performed UAT.
• Maintained a Requirement Traceability Matrix, logged defects using the HP Quality Center to assist the QA through the testing process.

Confidential, New York

Sr. Business Analyst/Waterfall

RESPONSIBILITIES:

• Gathered Analyzed, Validated, and Managed and documented the stated Requirements.
• Interacted with users for verifying requirements, managing change control process, updating existing documentation.
• Created Functional Requirement Specification documents - that include UML Use case diagrams, scenarios, activity diagrams and data mapping. Provided End User Consulting on Functionality and Business Process.
• Acted as a client liaison to review priorities and manage the overall client queue. Provided consultation services to clients, technicians and internal departments on basic to intricate functions of the applications.
• Identified business directions & objectives that may influence the required data and application architectures.
• Defined, prioritized business requirements, Determined which business subject areas provide the most needed information; prioritize and sequence implementation projects accordingly.
• Provide relevant test scenarios for the testing team. Work with test team to develop system integration test scripts and ensure the testing results correspond to the business expectations.
• Used Test Director for GUI, Performance, Stress Testing
• Perform Data Validation, Data Integration and Backend/DB testing using SQL Queries manually.
• Created Test input requirements and prepared the test data for data driven testing.

Confidential

Sr. Business Analyst

RESPONSIBILITIES:

• Gathered user and business requirements through interviews, surveys, prototyping and observing from account managers.
• Stored and modified requirements in MSWord.
• Analyzed and prioritized user and business requirements as system requirements that must be included while developing the software.
• Planned and defined system requirements to Use Case, Use Case Scenario and Use Case Narrative using the UML (Unified Modeling Language) methodologies.
• Created Use Case Diagrams, Activity Diagrams, Sequence Diagrams in MS Visio.
• Conducted sessions with management, SME (Subject Matter Expert), vendors, users and other stakeholders for open and pending issues.
• Scheduled meetings with Architects, Developers, and Testers to collaborate resource allocation and project completion.
• Assigned problems to appropriate software development team for fixes
• Authored progress and completion reports, which were then submitted to project management on a weekly basis.
• Developed strategies with Quality Assurance group to implement Test Cases in Mercury Test Director for stress testing and UAT (User Acceptance Testing).

Confidential

Business Analyst

RESPONSIBILITIES:

• Performed business analysis including process re-engineering and requirements elicitation for integrating all the disparate systems into one synchronized system.
• Conducted walkthroughs with the different department heads to have a deeper understanding of the requirement.
• Created project plans taking into consideration projects’ mission, process flows, timelines, and requirements to document them.
• Designed and developed Use Cases, Activity Diagrams and Sequence Diagrams using UML.
• Played a key role in the planning, User Accepted testing, and implementation of system enhancements and conversions.
• Facilitated Joint Application Development sessions to identify business rules and requirements and then documented them in a format for inter and intra departmental review.
• Documented the User Manual and trained the end users for the application.
• Involved in full Software Development Life Cycle.

Confidential

Business Analyst

RESPONSIBILITIES:

• Prepared Logical Data Models and BRDs (Business Requirement Documents) supporting documents containing essential business elements, detailed definitions, & descriptions of the relationships, to analyze and document business data requirements.
• Created UML Diagrams like Sequence Diagrams, Activity Diagrams and Process flow diagrams to elaborate the new processes using Rational Rose.
• Gathered business requirements through interviews, surveys, prototyping and observations of account managers and UI (User Interface) of the existing Portal system.
• Built and maintained market financial analysis models.
• Conducted controlled brainstorming sessions with project focus groups.
• Analyzed and prioritized user and business requirements that were included while developing the software.
• Planned and defined system requirements to Use Cases and Test Plans.
• Conducted JAD sessions with management, SME (Subject Matter Expertise), vendors, users and other stakeholders to develop specifications.
• Created and managed project templates, use case project templates, requirement types and traceability relationships in Requisite Pro.
• Authored progress and completion reports, which were submitted to project manager on a weekly basis.
• Wrote Test Cases and developed strategies with Quality Assurance group to implement them.