SUMMARY

• Highly energized, self - motivated and top performing professional extensive working knowledge in agile principles, values and best practices with 15+ years of IT experience with leading companies.
• Adept at leading cross-functional teams, coaching, guiding and mentoring scrum teams in a fast-paced environment to achieve goals and objectives.
• Experience with Scrum, Kanban, Lean Adaptive Systems, Dev Ops Culture, Extreme Programming practices (ATDD, Swarming, Design-Driven Development, pair programming etc.)
• Core Strengths: Excellent Communicator, Organized, Responsible, Humble, Collaborative, Influential.
• Effectively acted as Servant Leader and AGILE Process Coach towards Scrum Team.
• Successfully guided development teams through transition from waterfall to Agile development.
• Coached team members on Agile processes and facilitated planning meetings and retrospectives. Maintained task board and produced daily burndown charts.
• Removed impediments and protected team members from interruptions and distractions to maximize productivity. Encouraged and implemented process improvements. Created team-building opportunities.
• Worked closely with Product Owners, coordinating product backlog grooming and story estimation.
• Mapping requirements & providing client with best solutions involving evaluation & definition of scope of project and contributing in the finalization of project requirements
• Handling resource allocations and working on end to end solution, project & delivery management for IT projects
• Preparing Business case, Project charter, effort and cost estimation, project plan, scheduling & tracking.
• Effective Business Analysis: Created Effective and Successful Business Requirement Document (BRD), Requirement Traceability Matrix (RTM), Functional requirement specification (FRS)/ Functional Specification Document (FSD), System Requirement Specification (SRS)/ System Requirement Document (SRD), Project Vision Document, Requirement Management Plan, User stories, Use cases, Production Support.
• Created Requirements using Brainstorming, Document Analysis, Focus Group, Interface Analysis, Interview, Observation, Prototyping, Requirements Workshop, Reverse Engineering.
• Effectively De-Risked the projects by clearly defining Risk Event, Risk Timeframe, Probability and Impact Analysis, Personas, ORD, Process Flow Diagrams, etc.
• Mapping requirements & providing client with best solutions involving evaluation & definition of scope of project and contributing in the finalization of project requirements. Working on end to end solution, business analysis, estimation for IT projects.

TECHNICAL SKILLS

SCRUM Master Tools: Jira, Rally and Rational Tool Concert.

SDLC Methodologies: Agile & SCRUM, Incremental and Iterative Model, Waterfall

Agile Expertise: Agile Values & Principles, Project Management, Conflict resolution, Story Pointing/Relative Sizing, Stakeholder Engagement, Backlog Refinement, Team Mentoring, Software Development Life Cycle (SDLC), Team Coaching, Scrum/Kanban/Extreme Programming, Cross-functional Teams, Risk Management, Process Optimization, Team Empowerment

STLC: Test Life Cycle, Bug Life Cycle

Operating Systems: Unix, Linux, Windows, Solaris

Microsoft Tools: Microsoft Office 365 (Word, Access, Excel, PowerPoint, Visio, SharePoint), Skype

PROFESSIONAL EXPERIENCE

Confidential, Chicago, IL

Lead Scrum Master/Lead Agile Coach

Responsibilities:

• Responsible for implementing, facilitating and enabling the scrum and SAFe process at leadership and team level for a key Confidential operation for Vertigo, Image, Software and Burnination Teams.
• Acted a servant leader and ensure adherence to scrum practices in order to continually improve team’s performance, value and functionality delivery.
• Facilitating scrum ceremonies (sprint planning, daily scrum, sprint review and retrospective) at regular cadence and ensuring there’s full engagement.
• Successfully led and coached product owners and team leaders on how to write good user stories that meets the INVEST criteria, story estimation and breaking down EPICs if necessary.
• Supporting and working closely with the product owner with respect to backlog refinement, managing and prioritizing product backlog items.
• Assisting development team in identifying, removing and escalating impediments to TS solution manager/program manager if required.
• Assisting the team in preparing for agile release train activities, including program increment and system DEMO.
• Working closely with the release train engineer and program manager to track team dependencies and drive execution of program increment deliverables.
• Creating and maintaining team’s work visibility using agile tools such as JIRA, version one, confluence, Plainview, pivotal tracker and SharePoint.
• Tracking key metrics through burndown and burn up charts, work cumulative flow, velocity, defects summary report and making sure team progress radiates to the teams, program manager and key stakeholders.
• Work closely with business manager to track and help on board new resources
• Facilitating crucial conversations with teams when conflict resolution opportunities arise and empowering the delivery teams to self-organize.

Environment: Microsoft Office 365 (Word, Excel, PowerPoint, Visio Pro, Projects), JIRA

Lead Scrum Master /Lead AGILE Coach

Responsibilities:

• Worked as Lead Scrum Master and effectively Led the team for transition from Waterfall to AGILE Development.
• Created Effective Project Plans and PEW Worksheets for effective budget planning and strategic resource planning for 2019.
• Facilitated Daily Scrum Meetings and Monthly Reviews meetings. Conducted sprint retrospective and followed up on action items for continuous improvement.
• Acted as servant leader for Product Owners/Stakeholders and development team to resolve roadblocks.
• Effectively Lead the team of 10 software professionals.
• Conducted Scrum Daily stand up, Product backlog grooming, Sprint Planning, Sprint Review & Sprint Retrospective meetings.
• Determined the team capacity (velocity) from historical data. Created Work Break down structure (user stories) and corresponding activities (tasks).
• Responsible for the coordination and execution of business analysis and establishing, maintaining and implementing the tools, methods and procedures for the business analysis process.
• Interview the SMEs and other stakeholders as required gaining a thorough understanding of the business operation that will be impacted by the project.
• Create and gains approval for requirements, including current and future state diagrams and descriptions.

Environment: Microsoft Office 365 (Word, Excel, PowerPoint, Visio Pro, Projects), JIRA, Rally, AGILE, Oracle 11g, SQL, DCOLA, DataScan, SAS, UML

Confidential

Senior Scrum Master/Agile Coach/Release Train Engineer

Responsibilities:

• Worked with appropriate stakeholders and Subject Matter Experts (SMEs) to identify, document, and secure approval of functional and/or technical requirements. Mentored the team of 10.
• Developed and followed agile project management plan (Agile Ceremonies). Facilitated build requirements log (product backlog) with cost estimates and priority.
• Facilitated Daily Scrum Meetings and Monthly Reviews meetings. Conducted sprint retrospective and followed up on action items for continuous improvement
• Acted as Liaison between Product Owners, Stakeholders, Development team.
• Coached Junior Team members for AGILE Processes.
• Created Requirements Traceability Matrix (RTM) which established linkage of requirements to required functions and associated test scenarios and scripts.
• Involved in Software Testing Life Cycle (STLC) to assist QA’s for Timeless Nutrition project for Requirement Analysis, Test Planning, Test Case Development, Environment Setup, Test Execution, and Test Cycle Closure.
• Created Data Flow Diagrams for high level data flow definition. Successfully captured the requirements, Scheduled Business Requirements Review meetings, GAP Analysis Discussions, JAD sessions. Attended Technical Review meetings with Architects.
• Provide recommendations on improving the business process as appropriate.
• Create and gained approval for requirements, including current and future state diagrams and descriptions.
• Interview the SMEs and other stakeholders as required gaining a thorough understanding of the business operation that will be impacted by the project.

Environment: Microsoft Office 365 (Word, Excel, PowerPoint, Visio Pro, Projects), JIRAConfidential

Senior Scrum Master/Agile Coach

Responsibilities:

• Successfully facilitated the Scrum Process and ensured the team is delivering the value which is aligned with vision of Stakeholder and Product Owners.
• Successfully helped managing the self-organizing teams, Removed Impediments, kept process healthy, and Empowered the teams to deliver on time with high performance
• Successfully led the daily standup meetings and removed roadblocks.
• Successfully created Sprint Backlog, Product Backlog for Payment Gateway Project for Brokers and Loan Origination.
• Created new payment gateway for new Debit & Credit Card Processing, 3rd Party Vendor Payment Systems like MoneyGram and Western Union.
• Created the RTM Document to record and track the relationship of the project requirements to the design, documentation, development, testing and release of the project/product.
• Prepared excel sheet which lists the complete user and system requirements for the system (in form of use cases) which are in-turn mapped to the respective documents like Functional Requirement, Design Document, Software Module, Test Case Number.
• Worked with QA Team for mapping of Test Case ID, Test Scenario, Prerequisite, Test Data, Test Steps, Expected Results, Actual Result, Status, Remarks, Test Environment with BRD
• Successfully built positive relationships with key business, IT stakeholders, team members, vendors, and other departments involved in the projects, and manage expectations.

Environment: Microsoft Office 2016 (Word, Excel, PowerPoint, Visio, Projects) Oracle Discoverer Plus, Oracle 10gConfidential

Sr.Scrum Master/Agile Coach

Responsibilities:

• Successfully managed and led the team to align with desired business outcome.
• Communicated project milestones, status, and issues to key stakeholders.
• Influenced and motivated team to deliver quality work, hitting deliverables on time and on budget
• Removed roadblocks for the team due to friction.
• Facilitated agile events, Protect the team, acting as a servant leader
• Release coordination, Forecast and do long term project planning
• Ensure backlogs are refined and ready for the next sprint
• Embrace and hold team accountable to Core Values and Unique Processes.
• Build relationships with SME’s and resources outside of team to capitalize on additional talent and experience.
• Have an innovative approach to reformulate, improve procedures and define solutions to problems.

Environment: Microsoft Office 2013 (Word, Excel, PowerPoint, Visio, Projects), Oracle 10g, UNIX, Agile Tools- Rally, Jira, TOAD, SQL, UML

Confidential

Scrum Master

Responsibilities:

• Assisted PO to create proper user stories and create definition of done.
• Let Agile Ceremonies including Sprint Planning, Backlog Refinement, Daily Standup meetings successfully.
• Worked on Loan Origination and Loan Management, conduct customer behavior analysis, and contribute to the testing and optimization of Websites.
• Successfully obtained sign-off against the business requirements.
• Communicated business requirements to development and quality assurance staff, Ensured traceability between business and functional requirements.
• Created Documents functional requirements utilizing various techniques including use cases, data flow diagrams, swim lanes diagrams, workflow diagrams, screen mock-ups, etc.

Environment: Microsoft Office 2013 (Word, Excel, PowerPoint, Visio, Projects) Oracle Discoverer Plus, MSSQL, Oracle 10g, UNIX, Agile Tools -Rally, Jira, TOAD, SQL, UML

Confidential

IT Scrum Master/Project Manager

Responsibilities:

• Worked as IT Project Manager and Scrum Master for eCommerce Project.
• Ensure project execution, decomp session, mile stones for Phase 1, 2 and 3.
• Elicited requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis for eCommerce project using agile methodology.
• Worked as Liaison between business and IT group. Build relationship with Business Users.

Environment: Microsoft Office 2007 (Word, Excel, PowerPoint, Visio, Projects), SQL, Oracle 10g, UNIX

Confidential

Product Owner

Responsibilities:

• Involved in Business analysis & requirement gathering, Gap Analysis, User Training for Large ERP Implementation which affected 50,000+ users in terms of Flight Operations, International bookings, Sales, Revenue.
• Provided Functional support for the General Ledger (GL), Web ADI, FSG, Discoverer Plus and Discoverer Viewer within Oracle Applications Suite.
• Setup documentation for the Internal and External Auditors.
• Involved in AS-IS and To-Be documentation for current process flow Procure to Pay.

Environment: Oracle APPS 12.0.1(Project Management, Resource Management, OTL, GL, AP, AR, FA, iProcurement), UNIX, Oracle 10g, Windows XP, Microsoft Office (Word, Excel, PowerPoint, Visio), SQL, TOADV

Confidential

Business Analyst

Responsibilities:

• Earned Professional Reputation for Professionally Solid, High-Quality Requirement gathering
• Successfully managed team members on prototyping and upgrading a new Implementation from Initiation to Reissue to ensure a smooth transition to the new system.
• Involved in Gap Analysis, AS-IS Flow Documentation, BRD Documentation, TO-BE Flow Analysis and End User Training.

Environment: Microsoft Office (Word, Excel, PowerPoint, Visio), UNIX, TOAD, Oracle 9i