SUMMARY

• Delivered products with over 80+ releases over span of 9 years in delivery roles as well as leadership capacities, which helped organizations execute multi - million-dollar initiatives.
• Communication & Leadership: Excellent communication and technical skills for both internal and external audiences; Strong interpersonal, conflict resolution and negotiation skills.
• Software methodologies: Waterfall, Scrum, Scaled Agile (SAFe), Agile hybrid, Kanban.
• Cross-functional leadership: Worked collaboratively across all functional departments including marketing, sales, support, professional services, architecture and others and drove communication of releases including new features and defects to internal and external stakeholders.
• Hands on Product Management and Product Delivery Roles: Skilled at overseeing all facets of project lifecycle, including initiation, planning, resource allocation, testing and implementation.
• Technology Stack: Proficient in SQL, SAS, Python, R, Google Analytics, Tableau, Excel, Power BI, AWS, Web APIs, Data Integration and Cloud Migrations.
• Product backlog management: Hands on experience on feature and user story prioritization using multiple methods such as MoSCoW, WSJF and Kano model.
• Roadmap and release planning: Highly experienced in defining product roadmap based on org. strategy and vision. Reconciled key stakeholder interests, conflicting priorities, business strategy, org. priorities and customer requirements. Aligned multiple teams on shared vision. Created MVP based on multiple inputs.
• Solid understanding of big data & analytics technologies (including Cassandra, Hadoop, relational and NoSQL)
• Proficient in Machine Learning and Deep Neural Networks (Clustering & Classification, Data Visualization, Statistical Modeling, Predictive Analysis) to address customer needs.
• Drove beta and pilot programs with early-stage features, Proof of concepts and MVPs.
• Performed product and software development & maintenance pertaining to multiple products/software features for projects in Healthcare, Clinical Research/ Drug Development, E-commerce domain.
• Highly experienced in managing end-to-end project lifecycles using Waterfall/Scrum/Hybrid, Essential SAFe methodologies in various industries within budget and in a timely manner whilst meeting consistent high standards of quality, producing project status reports and project deliverables, and following project management principles and guidelines.
• In-depth understanding of financial reports and different market research techniques such as conjoint analysis, multidimensional scaling, sematic scaling, cluster analysis, perceptual mapping and consumer survey.
• Experienced ingathering, analyzing, negotiating and refining requirementsfrom client, business unit, evolving markets, operations and in turn communicate the same to development/testing team(s) to get it develop, implement and tested.
• Highly experienced in defining product roadmap based on org. strategy and vision. Reconciled key stakeholder interests, conflicting priorities, business strategy, org. priorities and customer requirements. Aligned multiple teams on shared vision. Created MVP based on multiple inputs.
• Hands on experience on feature and user story prioritization using multiple methods such as MoSCoW, WSJF and Kano model.
• Regularly groomed, pruned, and maintained product backlog. Drive backlog grooming meetings.
• Hands on experience on feature and user story prioritization using multiple methods such as MoSCoW, WSJF and Kano model.
• Proficient in story slicing based on business rule, operations, Interface and other methods.
• Evaluated new and existing feature enhancement requests based on vision, and client impact.
• Translated business/customer requirements into EPICS. Wrote user stories with acceptance criteria following INVEST criteria and ensured stories are as per definition of ready (DOR) before sprint planning.
• Highly experienced in managing scrum deliverables - Burn up/down chart, story points and task estimation, sprint goals, writing user stories and conducting sprint reviews.
• Closely worked with engineering team during sprint planning and review meetings. Collaborated with dev/QA leads and tech architects in Backlog grooming sessions.
• Instituted best software development practices; created better release management practices. Ensured definition of done (DoD) for each user story is accepted and adhered by team.
• Participated in discovery sessions with customers and internal stakeholders.
• Expertise in requirement gathering and elicitation techniques - Surveys, interviews, GAP analysis, JAD session, focus groups, ethnographic studies, market analysis.
• Prepared requirement documents BRD, PRD, MRD, FRS, SRS
• Developed low and high-fidelity wireframes and mockups for UI team. Created use case documents. UML, Sequence diagram, activity diagram.
• Proficient in user experience (UX), UI design using User Centered Design (UCD) approach

TECHNICAL SKILLS

Tools: Collaboration and Project mgmt,Confluence, Slack, google sites, Trello, MS project, Jira

Pivotal tracker: Wireframing/mockups/ prototypes, Balsamiq, Axure, UX pin, Lucid chart, InVision, Proto.io, Sketch

MS Visio: Google forms, SurveyMonkey, UXCam

Customer feedback/reach.: Zendesk, MailChimp, Customer.io

Analytics.: Google Analytics, Adobe AEM, Mixpanel, Amplitude, Firebase, Optimizely

Testing and test mgmt.: HP-QC, Load runner, Selenium, JMeter, Cucumber

API (documentation, testing, mgmt.): SoapUI, POSTMAN, Swagger, Apigee, boomi, MuleSoft

Reporting and Data Analysis.: MS Excel, Tableau, MS Power BI

DevOps/Release mgmt.: Git, Jenkins, Docker, Kubernetes, VM.

User research.: Zendesk, SurveyMonkey, Google forms, UXCam, MailChimp, Customer.io

UX: User persona, Customer journey maps, User centric design

Technology Stack: Microservices, Web APIs, SaaS products, Big Data using Shell/Python scripting, MySQL server, Hadoop, HIVE, Spark.

PROFESSIONAL EXPERIENCE

Confidential, Minneapolis, MN

Agile Product Manager

Responsibilities:

• Created the project scope defining the timeline, responsibilities of the vendors and internal resource and created a project roadmap to identify deliverables and milestones.
• Responsible for refining release milestones, brainstorming, and analyzing ideas, incorporating best ideas into project roadmap.
• Ensured the project adhered to the IT Project Management Lifecycle framework.
• Involved in validating and approving Use Case, Sequence and Activity diagrams for To-Be system.
• Responsible for tracking project risks in terms of budget and time, dependencies, resources using MS Project.
• Assisted in creating workflows to ensure smooth flow of data integration.
• Responsible for communicating and working with data suppliers, departments, and other stakeholders for accomplishing project goals and updating project roadmap in terms of Timeline and Risks.
• Performed critical path analysis to manage project timeline and budgeting. Maintained work breakdown structure (WBS) using MS Project for time, cost and resource allocation.
• Approved Business Requirement document (BRD) to in corporate business requirements.
• Responsible for Communication management, Risk management, Release management, scoping major milestones, timelines and overall business objectives.
• Conducted system demo meetings to present potentially shippable feature (PSPI) demo and documented business owner reviews to convert feedback into user stories and add it to product backlog.
• Responsible for facilitating agile games that would bring out team collaboration and improve communication.
• Resolved conflicts at team and organizational levels regarding conflicting requirements.

Confidential, Nashville, TN

Jr. Product owner/ Scrum Master

Responsibilities:

• Owned the Product Backlog and Release plan for the migration and integrating elements while ensuring rolling go live.
• Created Product Roadmap by working with the Lead Product Owner and other relevant stakeholders. Drive, support and maintain the execution of program roadmaps and priorities.
• Consistently reprioritize the Product backlog for maximizing business value or return on investment (ROI) on the developmental effort.
• Gathered requirements from business owner, stakeholders and wrote user stories, epics in collaboration with the development team, breaking stories into executable and estimable task.
• Planned sprints by ensuringuser storiesare “ready” for development with defined acceptance criteria. Attended daily Stand-Ups to understand the progress/impediments for possible risk.
• Assessed the condition of the client’s data and provided industry expertise and recommendations to assist client with creating detailed business rules.
• Map customer needs and workflows to help define technology solutions. Utilized a customized setup of robust migration platform to efficiently manage workflow.
• Acted as an ambassador and created PRD and other required documents for newly developed features. Reviewed and approved functional and design Specifications.
• Defined use cases and features for connectors that collect and connect healthcare data from disparate sources to reduce the cost, effort and time customers expend on exchanging healthcare information.
• Enhance system/data integration by representing systems/data in relevant meetings and facilitate further collaboration between departments.
• Managed data exchange norms leveraging industry standards including HIPAA, EDI, FHIR, HL7
• Led the Backlog grooming sessions in collaboration with dev teams for story splicing and break down EPIC into executable user stories, reducing complexity, and size.
• Created a risk register to log issues related stakeholder, and technical debt implemented solutions such as time boxed code spikes, pair programing, and stakeholder matrix for smother launch.
• Collaborate with leadership to effectively manage external vendors. Serve as primary point of contact for external vendors.
• Rigorous quality control employed throughout the project.

Environment: Microservices, API gateway, AWS lambda, REST API, Amazon Dynamo db, Amazon S3, Jira

Confidential, McPherson, Kansas

Associate Manager

Responsibilities:

• Worked closely with the Sponsor’s team to deliver study progress reports in CTMS system.
• Developed and managed project plan and key resource allocations and maintained eTMF.
• Successfully managed multiple DB locks and snapshots and made updates to CTMS.
• Carried out capacity-based resource allocation for generating CDASH raw data files, SDTM domains, Listings, TLF’s and ADaM tables.
• Engaged vendor resources to effectively facilitate project execution.
• Conducted detailed Protocol review, listing spec review and assigned code review tasks to team leads.
• Facilitated collaboration between SAS team and Inform and Rave team for creating and testing raw data and Listing’s specifications.
• Responsible for ensuring timely SAE reconciliation for multiple studies.
• Ensured timely resource allocation for high priority studies.
• Created a training team to help improve the performance of new hired resources. This training was then implemented all across the organization for different geographical locations. Also collaborated in SOP creation for the training program.
• Introduced a custom TDD approach to reduce validation cycles. Responsible for creating a custom tool that checks for format and variable characteristics before manual review by the validation team. This helped reduce the overall validation cycles needed to pass the listings from 3 to 1.
• Collaborated with Medical writing team, DOC’s, DTL, Inform and Rave programming teams for smooth flow of study. Ensured timely resource allocation in collaboration with managers of other teams.
• Maintained team KPI’s and negotiated for salary compensation with the team for annual performance review.
• Ensured that the study does not exceed the budget assigned for the SAS programming activities.
• Overlooked the ECG reporting team activities and ensured that the reports are being generated in a timely manner.
• Collaborated with Biostatistics team to understand and transform the raw data into SDTM formats and client specific domains.

Confidential

API Product Owner

Responsibilities:

• Owned the Product Backlog and Release plan for the User Experience, design and integration elements of the Balance reward API program and Digital coupons microservices.
• Led the Backlog grooming sessions in collaboration with dev team to break down and reduce complexity of EPIC so it could be understood, measured and implemented.
• Created Product Roadmap by working with the business stakeholders, lead product owner, product team and based on data backed by market research.
• Executed Product management vision of developing a modernized microservices architecture and Balance reward API feature by planning Sprints and evaluating product progress by measuring progress through burn down charts.
• Managed team of engineers and UX specializing in microservices, mobility and REST API to build and ship minimum viable product (MVP).
• Constantly kept stakeholders involved with timely and relevant updates through the entire lifecycle.
• Communicated the vision of the features with design and development teams to articulateproductneeds, refine as needed, and drive efficient and effectiveprogress.
• Elicited requirements using Interviews, Document Analysis, Business Process Descriptions, Use Cases, Competitive Product Analysis, and/or Requirements Workshops.
• Created PRD and other required documents for newly developed features. Reviewed and approved functional and design Specifications. Designed Wireframes for multiple screens.
• Evaluate new and existing feature enhancement requests based on market demand, ROI and client impact. Collaborated with Dev/QA leads during product development.
• Planned sprints by ensuringuser storiesare “ready” for development with defined acceptance criteria. Monitored sprint progress using burn down charts and other metrics.
• Led the Backlog grooming sessions in collaboration with dev teams. Decomposed epics, themes and features into user stories that met the INVEST criteria.
• Prioritized stories based on MoSCoWand Kano model; created a customized Decision-making matrix taking, business value, technical issues and financial aspect into account.
• Led the ideation, design, development, and deployment of new user experience and user interface specifications.
• Worked with the team to refine the "Definition of Done"(DOD).

Environment: Microservices, AWS CloudFront, Web Services - REST, Selenium, Android, Jira, MuleSoft, SharePoint, Confluence.

Confidential

Sr. SAS Programme

Responsibilities:

• Build Statistical model to generate customized reports in accordance with project standards.
• Generated ad-hoc reports on a weekly basis to assist and provide stakeholders with key decision points.
• Supporting the data warehouse in identifying and revising reporting requirements.
• Developed dynamic dashboards using Tableau to report project status and requirements.
• Maintained a relational database by writing complex SQL queries, stored procedures, and user defined functions.
• Preparedsub reports, drill-down and dynamics graphs as well as data sorting/grouping using SAS and QlikView.
• Plan and coordinate database design, development, implementation, maintenance, and user support of clinical systems.
• Built a dynamic ANNOVA model using SAS and R to measure the significant effect of different variables on the impact of the pharma drugs.
• Initiated protocol and project design from initial to final stages of project development.
• Experience developing scalable solutions and pipelines to handle large and complex data.
• Generate SDTM reports for multiple studies pre and post study lock.
• Created Data Mining models using SAS to fit client and project requirements.
• Created CDISC mapping for clinical trials and classified data into domains.
• (eg. AE, DM, DS, MH, LB etc.)
• Experience in data mapping from Non CDISC SDTM to SDTM and from SDTM to ADAM standard.
• Programmed analysis datasets in ADAM standards to create tables.
• Proactively performed and managed various duties such as data transformation and manipulation processes, creating and modifying new and existing SAS programs; and producing Ad hoc reports.
• Routinely created Listings, Tables, Figures and graphs (TLGs/TLFs) for multiple studies.
• Meet objectives as assigned and interact with the project team to organize timelines, responsibilities, and deliverables.
• Programming/Building Edit checks as per study requirements.
• Plan and coordinate database design, development, implementation, maintenance, and user support of clinical systems.
• Responsible for improving productivity by 35%. Created custom data models to automate the internal validation process which were done manually.