SUMMARY:

18+ years lead technical, hands on and managing experience across multi - domains, great combo of diverse skill sets in multi-party, multi-vendor, collaborative cross-functional setting, data management, 4G/5G wireless, OSS/EMS/OAMP product lifecycle management, technical program management, and staying current on technology, business, challenges and opportunities with a forward-looking approach (Open RAN)

STRENGTHS:

Adaptability, Positivity, Includer, Relator. Endorsed by Cliffton’s Strength Finder Report

PROFESSIONAL EXPERIENCE:

Senior Product | Program Manager

Confidential

Responsibilities:

• Led the Data acquisition and management strategy, developed ideation and formulation, defined requirements, prioritization, working with engineering, execution for 5G Core, RAN and IMS core systems KPI and FCAPS data transformation strategy
• Drove Data Pipeline design, post-contract product and engineering delivery of 5G Network Data Discovery, Analysis, ingesting into delta Lakes powered by Spark, orchestrated by Airflow and Kafka streaming ingestion for 5G SMSF/UDM/UDR/TAS/CSCF Cloud Network Functions, and Nexsysone RF inventory management for initial 1362 sites data.
• Led the development of Data model, and visualization as part of phase 2 approach and driving engineering to deploy Data Lake solution on Amazon S3 internal operations, improving efficiency while reducing delivery time from 4 to 1 week, readying the leadership demo ahead of time.
• Defined requirements for Kafka Message and format, leading data analytics team’s delivery to the PaaS architecture network inventory team. Provided outcomes from the analysis and recommended improvements based on that analysis.
• Architecture and Data Analytics for multi-layered, multi-vendor, CNFs (Cloud Native Functions), 5G high speed mobile broadband network from ground up, created requirements and bridged the concept to solution.
• Bridged the business and engineering gaps from idea to the finished solution from self-service application to delta lake Bronze and to the Silver lake for multi-variant fault and performance KPI data, raw data collection, data filtering translating to query able and persistent data into DRUID and ElasticSearch, Kafka MSK streaming to Kibana and Grafana.
• Experience with experimental design, analytical skills, working with data.
• Designed data collection methods, created data cleaning procedures, presented data in dashboards, supervised team of architects and identified procedural areas of improvement and Gap analysis
• Planned, scheduled defined detailed work streams and activities
• Managed data lake team’s weekly stakeholder & VP reporting
• Introduced key User Stories in Rally using Agile/Scrum framework

Principal - Product | Program

Confidential

Responsibilities:

• Lab Trials, Release management, large scale data collection, processing
• Change management, Review Systems design
• Manage vendors/suppliers
• Drive technical discussions with engineering, supply chain and other stakeholders
• 4G/5G architectures, wireless infrastructures, EPC (Evolved Packet Core) for telco NFV/VNF, and EMS/OSS
• Network performance improvement, and operations based on KPI Data from core (CN), RAN (RN), Transport (TN)
• Excellent written and communication skills to co-ordinate in multi-party technical and non-technical settings
• Demonstrated interfacing skills Confidential all levels including business and technical leaders
• System Architecture Reviews, vendor evaluation and Recommendations
• Data Analytics, Collection and Events and Service Assurance
• Designed, developed, validated and drove Network Data Management solutions for 5G CUPS architecture, introduced newly as part of 3GPP release 14
• Reviews system designs, wireless data enterprise architecture strategy.
• Solution evaluations, and selections, partnering with software vendors on enterprise scale engagements. KPI and network performance analysis.
• Identified, led and managed 5G CUPS gap, defined scope, roadmap, product backlog user stories, by partnering with vendor, engineering, program managers, scrum master to implement end to end solution, thereby laying a solid foundation for future releases.
• Managed portfolio of programs life cycle, services, launch and operationalizing for commercial deployments through roadmap/feature prioritization, requirements gathering from ATS for KPI, FCAPS, Performance and service assurance Data analytics capabilities, leading to improved market competitiveness.
• Drove Edge Computing (MEC) and management system integrations resulting in operationalizing services 4 weeks ahead of scheduled go to market
• Led teams of 8-10 partner engineers successfully delivering new system features to support Mobile Content Cloud product enhancements
• Led key design changes to the 5G product on network management thereby increasing revenue through recouping 95 % in IRR savings, reducing scrum sprint test cycles by 4 weeks through DevOps CI-CD methodology to Software Release certifications 140 Agile releases, applied use of iTrack (Atlassian), HP ALM QC tool, defect reduction 10%,, resulting in improved quality and time to market advantage
• Synthesized status from 4 teams of 15 engineers, managed escalations and provided concise bi-weekly executive updates on problems and progress to AVP and stakeholder leadership.
• Managed 5G cloud program risk, early identification, navigated blocker, triaged and drove with partner vendor and architects to resolve architecture issue, thereby accelerating the program by 5 weeks.
• Presented Business case feasibility analysis to leadership through NTD review process, approval of capital expenditures and resource allocation.
• Implemented and drove decoupling the management system from OEM application to implement ROI model saving CAPEX $10 M & OPEX $2 M
• Synthesized status from 4 teams of 15 engineers, managed escalations and provided concise bi-weekly executive updates on problems and progress to AVP and stakeholder leadership on Cloud program risk, early identification, triaged and drove with partner vendor and architects to resolve
• Introduced and planned architecture for SON (Self-Organizing Network) based on 3GPP Release 8
• Enterprise scale, integrating and hosting 3rd party RAN on native Confidential & Confidential system.
• Led business continuity planning for disaster recovery of LTE data in Confidential & Confidential, partnering with technology planning & engineering.
• Introduced NB- IoT device management proof of concept trial
• Led EMS network Management architecture Network Cloud, Confidential flavor of public cloud with Data Collection Analytics and Events (DCAE), FCAPS Service Assurance (Fault & Performance Management architecture)
• Hands on approach to the certification process, trials, debugging issues, Scrum iTrack, Atlassian family of tools, RCA, log analysis, Design, development, Validation of 5G core CUPS solution for Blackbird, Sundance and FirstNet Programs, SAEGW Call Flows (Packet Core Gateway), KPI analysis, develop RCA, FCAPS (RAN/EPC), MANO, leading and managing lab and FFA solutioning activities, Atlassian family of products, HP ALM (bug tracker), Wireshark, NetHawk BERT tester
• Published MOPs, documentation for internal teams identifying best practices, implementation guides
• Led Design, Development and validation of 5G solution for BlackBird, FirstNet and Sundance programs, end to end vEPC, MME, SGW, PGW, HSS, Build Call Procedure Models, interfaces involved, S11, S6a, S1U, SGi, interfaces involved, S5, S6a, S11, S1U, SGi, SIP/diameter to support validation of IMS/ VoLTE CSCF, HSS, TAS, MRF, OSS, management and orchestration and data analytics, collection and events Service Assurance.
• Field trials, and acceptance.
• Integration and Release certifications
• KPIs analysis

Head - Network Audit

Confidential

Responsibilities:

• As a member of audit committee, presented to the Maxis board of directors (Malaysia) the risk level assessment and mitigation plans on revenue leakage by publishing data driven audit report for effective decision making, thereby saving $2M

Technical Program | Product

Confidential

Responsibilities:

• As a member of launch team for Confidential & Confidential ’s project “genesis” nationwide launch, defined plan to build platform to accelerate iterations and multiple complex line-ups so we could quickly adapt entering brand new mobile market
• Guided the first version of novel split switch architecture, collaborated cross teams comprising 20-40 members, successfully pulling off lab through Confidential & Confidential launch, despite the vendor size and organizational challenges
• Implemented 60 New Sites on air in 2 months on Confidential core Software and hardware products and RAN integration
• Drove customer acceptance testing of Confidential, Base station, ahead by 1 month, translated to customer happiness, and early sign-off by SVP, laying a small but valued foundation for future contracts