PROFESSIONAL SUMMARY:

Enthusiastic IT professional with an engineering background and years of hands - on I.T experience, working with Microsoft Office365, Azure Administration and project/Scrum Master's expertise.

CAREER SUMMARY:

• Coaching the team to adopt Agile frameworks.
• Implementing SAFe for companies to transition out of waterfall methodology.
• Serving as a Scrum Master to 2 Agile teams.
• Broad knowledge of DevOps, automation principles and supporting technologies (Terraform, PowerShell, Azure Active Directory and Azure).
• Building high-performing, self-organized teams to exceed client expectations with consistent velocity increase with each iteration.
• Facilitating all scrum events and sessions; daily stand ups, retrospectives, backlog refinements, Iteration planning & Iteration reviews.
• Experience coaching teams to write stories.
• Broad knowledge of IT Infrastructure platforms, technologies, and principles, including on-prem and cloud environments. (Hardware, Network, Server, Virtualization, Middleware, Endpoint, Authentication, Security, etc.).
• Contribute to the developer experience by leveraging the latest technologies in the industry to enhance current solution patterns and define new ones.
• Help address organizational impediments and drive "Definition of Done" for each team and product owner to simplify their process.

TECHNICAL SUMMARY:

Directory Services: Active Directory 2008/2012 Administration, Active Directory Migration Tool (ADMT), Azure AD Connect, AZURE Active Directory.

Microsoft Utilities: Active Directory, PowerShell, Exchange Admin Console, Hybrid Migration Wizard, Exchange Calculator, Best Practice Analyzer, Active Directory Federated Services (ADFS), Azure AD-Connect, SCCM, SCOM, SCORCH, Remote Connectivity Analyzer, IDFix.

Microsoft Exchange: Exchange 2016, 2013, 2010, 2007, Exchange Online.

Office365: Outlook client, Outlook Web (OWA), Intune.

PROFESSIONAL EXPERIENCE:

Confidential, Remote, GA

SAFe Scrum Master

Responsibilities:

• Initiate and facilitate Agile andScrumceremonies comprising of: Iteration Planning, Grooming, Daily Stand Up, Iteration Retrospective, Iteration Review, and Sprint report.
• Track progress and Performance Indications usingscrummetrics like Azure DevOps, Burndown Charts, Velocity, Release progress and so on.
• Hold Pre - grooming sessions with the Product Owner to prioritize Product Backlog.
• Populate the Product Backlog in the absence of the Product Owner.
• Help teams remove Roadblocks and Impediments, Risks and Backlog grooming.
• Use Kanban and Scale Agile Framework (SAFe) to maximize a lean culture in the organization.
• Facilitate and deployed Agile training to development teams through coaching and mentoring.
• Collaborate diligently with stakeholders and technical team to identify, document detailed requirements and process flows.
• Track and report progress to key stakeholders via radiator chat, velocity target updates, schedules, risks, dependencies, and other activities.
• Coordinate activities, proactive in resolving issues, managing risks, identifying opportunities, and implementing them.
• Use DevOps to track team's progress using Burndown Charts, workflow, and track progress.
• Assisted in facilitatingScrumofScrumceremonies, resolved impediments in cross functional teams.
• Implement Pair Programming (XP) with coders to minimize bugs and improve software productivity and quality.

Confidential, Atlanta, GA

Project Engineer

Responsibilities:

• Conducted Agile training to development teams through coaching and mentoring.
• Initiated and facilitated Agile and Scrum ceremonies comprising of: Iteration Planning, Grooming, Daily Stand Up, Iteration Retrospective, Iteration Review, and Iteration report.
• Tracked progress and Performance Indications using scrum metrics like Rally, Burndown Charts, Velocity, and so on.
• Held Pre - grooming sessions with the Product Owner to prioritize Product Backlog.
• Populated the Product Backlog in the absence of the Product Owner.
• Helped in removing Roadblocks and Impediments, Risks and Backlog grooming.
• Used Kanban and Scale Agile Framework (SAFe) to maximize a lean culture in the organization.
• Collaborated diligently with stakeholders and technical team to identify, document detailed requirements and process flows.
• Trailed and reported progress to key stakeholders via Release/Sprint Burndown, velocity target updates, schedules, risks, dependencies, and other activities.
• Coordinated activities, proactive in resolving issues, managing risks, identifying opportunities, and implementing them.
• Used DevOps to track team's progress using Burndown Charts, workflow, and track progress.
• Tracked user stories, work progress using Jira and DevOps.
• Helped to resolve conflicts in cross functional teams and instilled a culture of teamwork.
• Implemented Pair Programming among coders to minimize bugs and improve software productivity and quality.

Confidential, Atlanta, GA

Project Support Engineer

Responsibilities:

• Design and configure Azure Virtual Networks (VNet), subnets, Azure network settings.
• Worked on configuring Network Security Groups, Peering (Global VNet and Private Peering), Network Watcher.
• Setup Azure Virtual Appliances (VMs) to meet security requirements as software-based appliance functions (firewall).
• Educate customers on the best managed services on Azure and participate in architectural discussions to ensure solutions are designed for successful deployment in the cloud.
• Define cloud network architecture using Azure virtual networks, VPN, and express route to establish connectivity between on premise and cloud.
• Assist leadership with the ongoing development of policies and procedures for the purpose of consistent product delivery.
• Proactively manage assigned projects to ensure milestones are achieved within plan including proactively managing execution progress, managing communications, reporting status, managing resources, managing change, removing roadblocks, and resolving conflicts.
• Automation and Deployment using PowerShell, JSON, ARM template and terraform.
• Experienced in Creating conditional Access policies, Multifactor authentication (MFA), and resolving the MFA issues.
• Perform Backup/Restore for storages and databases.

Confidential

Collocation Engineer

Responsibilities:

• Attended classroom and hands-on training for organizational level support for Microsoft Windows Servers, Exchange Server, Office365 and Microsoft Azure.
• Maintained operating system server standards, application integrity, user administration, policy, and security system levels.
• Maintained thorough in-depth knowledge and understanding of a range of products within the supported network environment (servers, protocols, printers, network infrastructures etc.).
• Provided engineering support, setup, and configurations for Microsoft Windows Server 2008/2012, SCCM, SCOM, DNS resolution and active directory user setup.