Senior Manager IT and IS Department Resume

SUMMARY

Highly accomplished and results - driven professional with hands-on experience leading IT and system integration projects.Recognized for managing key projects, including ERP solutions, CRM, and other software applications projects, while complying with company standards and regulations. Skilled in analyzing business requirements for IT systems and designing/implementing
IT value-driven innovative cost-effective IT solutions technology. Renown for building and leading high-performing operational teams, while leading simultaneously global cross-functional project teams.
Capable of overseeing installation, configuration, and deployment of applications as well as selecting vendors to ensure zero discrepancies.
Adept at implementing training programs, evaluating results, and providing advice to program beneficiaries, while executing programs, including management, marketing,
HR, and supply chain. Proficient in analyzing complex business needs and providing efficacious technical solutions to IT business-related problems.
Possess excellent communication, interpersonal, negotiation, problem-solving, multitasking, and analytical skills.

AREAS OF EXPERTISE

PROFESSIONAL EXPERIENCE

Confidential

Senior Manager IT and IS Department

Responsibilities:

Monitored/managed performance evaluation and appraisal to review employee's job performance and contribution to the company on regular basis.
Prepared RFPs and valuate technical offers/bids to break down and optimize the complex project.
Renovated legacy shattered systems to tailor an ERP system through the provision of software house via bidding.
Outsourced development of website and e-mail hosting, saving the company huge investment in HW and maintaining two essential services.

Confidential

STREAM Product Owner

Responsibilities:

Displayed leadership stature in leading new disaster recovery data-center solution and carried out reselling of Connectivity solutions for Brokerage Firms, while serving as an entrepreneur for new business during/after the Egyptian revolution, 2011.
Followed-up design and development to user requirements through the Indian team by acting as the focal point of contact from the Egyptian team.
Enhanced soft-skills of company staff by designing, managing, and training internal development workshop that involves management, time management, change management, stress management, marketing, leadership, and team building.

Confidential

Consultant

Responsibilities:

Managed all project tasks regarding Online Trading Solutions to ensure seamless workflow.
Managed project of GET Medical Insurance System (GMIS), Accreditation Units System (AUS), and GET - ERP to excel in achieving company goals.