Enterprise Business Transformation Manager Resume
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Tampa, FL
SUMMARY:
- 10+ years Project Management experience including 8 + years Application Development using System Development Life Cycle Management
- 5 + Years as PMO management including extensive Risk management
- Extensive knowledge of Project Management principles and practices
- Experienced Certified Scrum Master (5+ years) utilizing Scrum and Kanban
- Excellent and effective organizational and communication skills at C - level, stakeholders, to end user level
- Deep experience in software and infrastructure applications and systems, new product development, information technology
- Deep experience with designing process flows and/or process reengineering
- Proficient in MS Office skill including MS Project, Visio, and process flows
- Facilitated and coordinated including cross group development efforts
- Managed both technical and non-technical personnel, employee, consultants and outsourced
- Deep experience in Risk assessment, identification and mitigation.
- Strong collaborative and analytical skills as well as exceptional relationship building skills
- Able to prioritize and manage multiple projects/tasks at the same time
- Developed work breakdown structure and budgetary structures for projects as well as associated project scheduling requirements
- Project Management tools - MS Project, Project workbench (Enterprise edition), UML
- Experience in leading projects at an enterprise level
- Advanced skills in problem solving and critical thinking as well as working with large teams.
- Been responsible for staffing, project planning, high visibility, P&L projects
- Have a high degree of customer service and quality focus with an emphasis on delivery on or before deadlines,
- Experience in providing leadership, guidance and mentorship.
- Developed and implemented Disaster Recovery plans/programs for diverse and decentralized organization
- Excellent Commercial and Financial Acumen skills
PROFESSIONAL EXPERIENCE
Confidential, Tampa, FL
Enterprise Business Transformation Manager
Responsibilities:
- Developed, improved, and implemented innovative solutions within the Confidential family of businesses for strategic departments.
- Became the SME for RPA and AI solutions within the organization.
- Worked with the PCPA team to save $75 million over a 2year time frame in recovered claims.
- Identified $4 million of saving in the prior authorizations claims
- Established data analytics group for the department.
- Established corporate Knowledge Management program.
- Established and implemented Business Operations Intelligence program.
- Established Agile development methodology within Enterprise
- Established Performance monitoring to existing processes
- Developed and established security program for enterprise
Confidential
Lead Database Developer/Security Officer
Responsibilities:
- Established Course Catalog and registration system
- Established University Expense Processing and tracking system
- Established University Travel Authorization Tracking and Reporting system
- Established Room and Facilities Reservation System
- Supported Secured and unsecured SharePoint Portal for enterprise
- Assessed and automated tracking and reporting critical processes for within enterprise
- Develop Metric dashboards for enterprise
- Develop onboarding training curriculum
Confidential
Consultant
Responsibilities:
- Developed sales tracking and adherence
- Supported legacy corporate sales and reporting systems.
- Established Department presence on Corporate Intranet Portal
- Supported standard adherence for all development with corporate IT
- Developed two-way messaging system for Motorola 9070 cellular device
- Supported the corporate IVR system.
- Baselined standard adherence for all development with corporate IT
Confidential
Project Manager
Responsibilities:
- Established Clinical tracking and Reporting Systems:
- Patient Specimen Tracking System
- Third Party Claims System resulting in a 2 million dollar increase in revenue
- Provider Productivity Report/ Tracking and Forecast System
- Developed Pharmacy Incident Tracking System
- Certified and Installed 2 high speed prescription filling systems
- Population Health Management System
- After Hours On Call Reporting System
- Hospital Wide Intranet Web Portal
- Enabled HIPAA security on Patient Information
- Provider Credentialing Monitoring and Reporting System
- Provided DBA support for the Medical Facility
- Developed data extracts to and from Facility IVR system
- Developed SharePoint external site for 6th Med Group
Confidential
Project Manager Application Development
Responsibilities:
- Established reporting systems for:
- Damage Reporting
- Hazard Claims Reporting
- Disaster Area Reporting
- Source Code Management System for Web Development VB6
- Timekeeping System VB6
- Development Website Language Translation
- Developed Viral Marketing System
- Developed Affiliate Marketing System
- Developed Back End Sales Reporting
- Customer Service Toolset