SUMMARY

• To sell new mechanical or electrical machines using demonstrated application engineering, sales closing, customer service, project management, 3D CAD design, and Confidential skills. Seeking opportunity for professional growth with incentives to develop more sales, marketing, lean six sigma, lean manufacturing 5S, and design tactics.
• Motivated business professional with B.S.M.E. and a healthy family of 5. Able to connect personally with all levels of professionals and laymen. Accustomed to handling technically complex custom orders. Demonstrated history of achieving sales goals. Flexible and versatile - able to juggle multiple priorities to completion.
• Demonstrated ability to inspire teamwork when managing a team of draftsmen, sales technicians and shop personnel. Succeeds in deadline-driven environments. Quickly grasps technology - self taught on many computer programs plus loves a challenge.

TECHNICAL SKILLS

• Sales & Marketing
• Customer Service
• Project Management
• Professional Presentations
• Technical Writing
• Engineering of Speed Reducers, (Gear Boxes)
• Transducer analyst
• Network Administration
• Manufacturing Process
• Quality Assurance
• ISO 9001, TQM, Lean Six Sigma, FMEA
• Design for Manufacturing
• CAD Manager
• Worm Gearing Design
• Programming in xml, .NET, VB, DOS
• Military/International /Industry Standards
• Lab Report Preparation
• Rotary Sealing and Lubrication

PROFESSIONAL EXPERIENCE

Confidential

Responsibilities:

• Deliver training presentations to the sales team for application of speed reducers, and web site 3D downloads.
• Manage an international team of Engineers and draftsman in India, China, and Eastern Europe.
• Author professional correspondence to shop personnel, customers, and vendors describing technical issues.
• Travel to OEM’s, end users, trade shows, distributors, or AGMA meetings to represent Winsmith.
• Conduct ISO design review, QA audit, DFMEA, Training meetings in both small-group and large-group sessions.
• Communicate engineering concepts to end users using layman’s terms to facilitate understanding.
• Rapidly master various computer programs; recently administering SolidWorks 2011 to a Multi site network.

Customer Service/ Marketing/ Problem Solving

Confidential

Responsibilities:

• Generate new business by hunting, qualifying, then closing the deal for sensor, gear box and rotary union applications:
• Act as project manager after the sale while keeping in touch for new opportunities.
• Author product announcements and follow up leads from GlobalSpec, ThomasNet service.
• Acquire new business by enticing it away from competitors with demonstrated value and service.
• Provide impeccable customer service by meeting price and delivery obligations:
• Built a clientele supported by accurate and fast response times.
• Collaborate with outside sales a strategy for closing orders by following up quotes or passing on leads.
• Support strategic marketing plan by designing products exceeding business needs:
• Create special renders and catalogs page layouts for marketing materials and catalogs.
• Won over a highly skeptical distributor community by giving informative answers:
• Convert competitor’s products to eliminate downtime.Provide shipping tracking #’s, and scheduling promises.
• Expedite orders on as needed basis between all departments to facilitate customer expectations.
• Help manufacturer representative’s size gear boxes for customers by analyzing the application.
• 3D Part Stream Website development hosted at 3D Content Central by Dassault Systèmes.
• Create and Maintain automated assembly of units in 3D for customer download from company website using SolidWorks Design Tables linking to xml code to frame .NET web application.

Confidential

Test Lab Manager

Responsibilities:

• Deliver detailed drawings, quotes, cost estimates, renders, 3D models, layouts, bill of materials, service manuals, assembly processes, and reports for internal and external customers who use globoidal, worm, planetary, and helical speed reducers. I ensure full compliance with industry standards and meet tight deadlines.
• Design custom interfaces with OEM equipment then manage order process in union office environment.
• Model parts for manufacturing processes to allow importing into CAM software to post CNC code.
• Design parts for various manufacturing processes; OD/ID grinding, hard turning, whirling, broaching, boring, gun drilling, threading, injection molding, hobbing, shaping, milling, heat treating, finishing, coating, plating, etc.
• Prepare lab test procedures, fixture drawings, and inspection forms using Design of Experiments. Completely manage project in the lab and shop concluding with reports or presentations to customers and management.
• Design forgings, and castings using different tooling techniques including; sand, die, match plate, investment, shell, lost foam, etc. in ferrous, Alloy, Stainless Steel, Aluminum, & Copper alloy materials.
• Go to guy for oil seals, isolators, mechanical face seals, and vents in combination with lubrication for applications.
• Design reducers for USDA H1, NSF and 3-A sanitary standards for clean in place and high pressure washdown.
• Critical member of solar azimuth and elevation drive design team for slow rotation and maintenance free long life.
• Calculate loads to bearings from gearing and external forces to determine L-10 fatigue life.
• Calculate ratings of worm gears per AGMA 6034 and ISO/TR 14521 standards.

Quality Assurance

Confidential

Responsibilities:

• Responsible for determining functionality of parts from QA measurements using internal NMR system.
• Inspect and Report on RGA customer returned products for warranty determination.
• Audit all departments in the company to ISO 9001:2008 standards.
• Completed certification for CQA 1997 - 2003; passed certified quality auditor exam.
• Manage all aspects of day-to-day operations as owner of a Disc Jockey Entertainment service:
• Rent my services as independent contractor to sellers of DJ services and end users.
• Organize Digital and CD music collection by studying popular music from radio culture for all age groups.
• Maintain Professional portable 800W DJ equipment rig including lights, and band PA.