It Project Manager Resume
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Columbus, OhiO
SUMMARY:
- Results - driven professional with over 20 plus years of experience within project management, IT risk management & compliance, cyber security, and information technology and telecommunications.
- Experience includes project managing thousands of projects for hundreds of customers (e.g., State and local government, utilities, banking, telecom, and IT) within industries that encompassed new and/or complex projects or technologies and typically long-term and high value.
- Extensive background in coordinating, integrating, and managing multiple internal business units as well external resources.
- Widespread knowledge with managing multiple projects and completing deliverables within the agreed upon timelines and within budget.
- Proficient with the PPM tools ServiceNow and Clarity, as well as Workday, (WRM) Work Request Management, Oversite, IFET, GREDL, Folder as a Service, Primavera P6, Microsoft Office. Microsoft Project and Office 365.
- Strong project management and IT experience in some of the following areas:
- Information Systems Management Cyber Security Project Management
- Infrastructure Project Management Agile and Waterfall Project Management
- Data and Call Center Project Management IT Risk Mgt. & Compliance
- Virtual and Cloud Project Management Construction Project Management
- App/Dev Project Management Enterprise Network Project Management
PROFESSIONAL EXPERIENCE:
IT Project Manager
Confidential, Columbus, Ohio
Responsibilities:
- Currently employed by Confidential, assigned to the Cyber Security and Risk Management Compliance organization perform an assessment of Confidential ’s cybersecurity maturity inclusive of Company’s IT Security Operations Center, IT Security, IT Governance, Risk and Compliance, Cybersecurity Awareness, IT Portfolio Management and Identity and Access Management.
- Purpose of project is to access the maturity of Company’s processes and procedures as they align to the NIST Cybersecurity Framework core functions, categories, and ID’s
Lead IT Project Manager
Confidential
Responsibilities:
- Scope of work encompasses project managing App/Dev team to code and create new dynamic screen processes.
- Currently, end users have multiple monitors that display various screens, documents, tables, and forms on specific monitors.
- The App/Dev team is tasked to code and create a process that allows all end user information to be displayed dynamically on to one screen
- Lead IT Project Manager for the Security Information & Event Management (SIEM) and Security Orchestration Automation & Response.
- Scope of work for (SIEM) consisted of the installation and configuration of IT security software, hardware and solutions to support and house security incidents for rapid response and enhanced observability. This allows Confidential IT security to monitor visualize ongoing security threats present in the Confidential Enterprise environment
- Scope of work entailed implementation of Yubikey, Duo, Gitbook, Github, slack security technologies, enhancing the usability and effectiveness of the (SOAR) solution through the addition of a documentation and script repository as well as a secure access and authentication mechanism
- Lead IT Project Manager for Incident Response Program Technologies (IR) and Confidential project.
- Scope of work consisted of deployment of Confidential and Incident Response Technologies which assisted with security incident analysis, Confidential recovery, data collection and warehousing, workflow, and analytics
- Assistant Project Manager for Identity Access Management project.
- Scope of work involved working with SailPoint, Ping, AccessIT, CyberArk, Lotus Notes ID Vault and tasked with project managing authentication, authorization, access control, single sign in and Active Directory (AD)
- Scope of work comprised of detecting cybersecurity events, a core NIST framework function for improving Critical Infrastructure cybersecurity.
- This project’s completion helped deploy network traffic monitoring taps Confidential key points within the Confidential network to enhance the security teams’ ability to detect threats
Lead IT Project Manager
Confidential
Responsibilities:
- Scope of work entailed firewall replacement/upgrades, training, host base solutions, automation, and workflows and included research, selection, and implementation for not only large firewalls but host-based protections and gap coverage.
- Recommended host-based solutions would need to provide security to a remote workforce that would not traverse firewalls
- Define project scope, goals and deliverables that support business goals in collaboration with senior management and stakeholders
- Develops and manages cross-functional IT projects and infrastructure initiatives
- Estimates, plans, schedules, and tracks project timelines, milestones, financials and deliverables using appropriate tools
- Manages project budget and financials (e.g., forecasting vs. actuals)
- Liaises and negotiates with contractors and external suppliers to clearly communicate technical issues, and seeks economies of scale
- Proactively identifies and communicates risks to project development and schedule
IT Consultant - Project Manager
Confidential
Responsibilities:
- Lead Project Manager for Confidential and worked directly with the State of Ohio Department of Administrative Services (DAS), Office of Information Technology (OIT), and Ohio Department of Jobs and Family Services (ODJFS) multi-functional teams (Enterprise Network resources, Infrastructure resources, Managers, Engineers, Technicians and Support Staff) as well as contractors and vendors (team sizes range from 25 to 50 members)
- Managed Server Engineers, Infrastructure resources and support staff to map out scope definitions, functional and design requirements, current and future IP addressing, AD server and group policies
- Administered the entire lifecycle of the project from the initiation and planning phases through project closure
- Project managed the decoupling of Confidential ’s Active Directory child domain from their Franklin County Data Center to the State of Ohio’s “MSDS” domain located in their State of Ohio Computer Center. Task was accomplished by moving Confidential ’s Active Directory Objects example (computers, users, printers, and groups) from Confidential ’s child domain to the State of Ohio’s MSDS domain
- Project managed server migrations, worked with server and network engineers, database admins and network resources to set up a process to migrate objects, user accounts and services by creating a migration schedule as well as pre- and post-migration testing and user acceptance testing
- Project managed the conversion of Confidential ’s six office locations voice and data network from a hub and spoke network which is a non-redundant network to a fully redundant network by migrating all six sites separately onto ODJFS network located Confidential the State of Ohio SOCC and increasing the bandwidth speed from 100 Meg to Gigabit speed
- Administered the entire lifecycle of the project from the initiation and planning phases through project closure
- Responsible for overseeing Engineering, Technical, Networking, and other resources (team size ranges from 25 to 50 members) during analysis, design, installation, testing and implementation of Confidential ’s large-scale complex network system
Project Manager
Confidential, Columbus, Ohio
Responsibilities:
- Facilitated project teams consisting of Global Real Estate, GMS engineers, and Corporate network engineers to design and install digital interactive and AV-TP systems
- Led engineering and facility resources to secure construction and building permits
- Created high-level project cost estimates based off labor, material, equipment, manhours, and change management and presented to Global Real Estate for them to secure approval/denial in moving forward with the project
- Synchronized business analysis, resource management, and project financials (e.g., work orders, purchase orders, accounts payable/receivable, vendor time and cost management)
- Lead PM for Confidential ’s (WTS) Workforce Technology Systems Project. Project managed infrastructure facilities, the data and call center, (MER) main equipment rooms, and (TR) telecom rooms across the country
- Project managed all layer 1 transport (copper, cat 5/6 and fiber) and layer 3 (Cisco switches, routers, servers, and firewalls). Coordinated installation, management, and maintenance of horizontal and backbone cabling, as well as creation and design of infrastructure scope of work, and addressed power requirements and various remediations within those locations
- Oversaw organization of managers, engineers, technicians, and other resources during and after business hours who performed structured cabling, power management, maintenance, and support on various network equipment to ensure Infrastructure Facilities, Data/Call Centers and MER/TR met all standards, regulations and were compliant in order to pass Confidential ’s strict audits
Confidential, Columbus, Ohio
Sr. Technical Project Manager
Responsibilities:
- Managed project deliverables and scheduled milestones. Responsible for change management, risk management and conflict resolution, communication management, IAM and identity management, vendor management, project completion reports, data analytics, return on investment and transition to life cycle
- Enterprise Networking included overseeing cyber security, engineering, technical, networking and other resources (team size ranged from 25 to 75 members) during analysis and design, installation, IAM and identity management, testing and implementation of large-scale complex network systems comprising of Managed Enterprise Services, Virtual Desktop Infrastructure, Cisco switches, routers, firewalls, servers, various databases, storage devices and Cloud (physical and virtual machines) VOIP, AVPN, MPLS, ASE, ADE, Wifi, wireless and fiber circuits
- Facilitated network security procedures with adding IAM authentication credentials, Risk Framework, IP and port assignments to Cisco switches, firewalls, routers, and servers (physical and virtual machines)
- Planned, developed, and supported IT systems specifically over new ERP implementations “Oracle/SAP”
- Assisted Confidential & Confidential PMO with the measurement and understanding of its Information and Technology risks and oversaw those risks through Risk Management Framework processes
- Delivered performance metrics (financials, actual vs budgets, weekly reports)
- Fashioned various communication management plans, presentations and reports including business analysis, change management, resource management, GANTT and PERT charts, WBS, OBS and RBS charts, status reports, progress measurement and forecasting reports and project team minute reports. Software used included Microsoft Visio
- Worked with various construction and engineering teams to move or construct call/data centers
- Proficient in PICS, GRETA, CANOPI, IOS, PED, EFMS, AOTS and ICORE applications
Sr. Technical Project Manager
Confidential
Responsibilities:
- Led customers and Confidential & Confidential resources to ensure projects were delivered on time proactively managed changes in project scope, identified issues and devised contingency plans
- Managed enterprise networking resources (team size ranged from 20 to 35 members) responsible for planning, installing, monitoring, troubleshooting, security, and correcting issues with large scale complex enterprise networks. Examples include cyber security, IAM and identity management, risk management, virtual desktop infrastructure, Cisco switches blade servers, routers, databases, “SAN" storage devices, managed services, managed enterprise services, cloud (physical and Virtual machines), IASS, PAAS and SAAS, Amazon Web Services (AWS), Microsoft Azure, Wifi, wireless and VPN
- Managed resources and tasked by utilizing high level complex software and tools to perform analysis, forecasting and daily project management duties (Clarity PPM, ServiceNow PPM)
- Planned, developed, and supported IT systems specifically over new ERP implementations (Oracle/SAP)
- IAM and Software Development Life Cycle (SDLC) responsible for managing various projects in which customers required specialized software/applications to access and run their apps and networks. Managed the resources that planned, designed, implemented, and tested the software and applications (team size ranged from 15 to 20 members)
- Worked with various construction and engineering teams to construct or move call/data centers
- Responsible for full accountability of managing concurrent high complexity projects and/or programs that spanned multiple regions and/or business units
- Managed large project/program budgets and cost reporting. Acted as liaison with the customer, stakeholders, and Confidential & Confidential management by providing communication, data analytics and reporting and status regarding the progress of the project/program
- Identified risks and developed risk assessments and mitigation strategies
- Responsible for detailed planning that included project/program structure and staffing, estimating, resource allocation, detailed scheduling, change management, quality assurance testing and governance
Senior Project Program Manager
Confidential
Responsibilities:
- Oversaw internal multi-functional teams (enterprise network resources, infrastructure resources, managers, engineers, technicians, and support staff) as well as contractors and vendors (team size ranged from 25 to 50 members)
- Responsible for project managing the entire lifecycle of the project
- Coordinated detailed planning, including project/program structure and staffing, estimating, resource allocation, comprehensive scheduling, critical path analysis, data analytics and reporting and negotiating project conflicts
- Created, obtained approval for business case financials throughout project lifecycle
- Supported security IT control resources by providing expertise in order to ensure effective design and implementation
- Provided mentoring and training to junior project managers and team members
- Synchronized efforts with project team to implement, plan, design and build network security process which entailed the use of authorization credentials, firewalls, routers, and servers
- Planned, developed, and supported IT systems specifically over new ERP implementations (Oracle/SAP)
- IAM, identity management and App/Dev responsible for working with resources to create, implement and deploy software/applications that allowed customer to access their networks