SUMMARY:

• Experienced IT Project Manager with extensive back ground in managing Application and Infrastructure Projects in Agile, Scrum and Waterfall methodologies.
• Experience in Project Management activities related to Planning, Resource Management, Cost and Schedule Management, Scope Management, Risk Management, Quality Management and Communication Planning.
• Experience in managing projects related to ETL, Oracle EBS, PPM/PMO, IT Service Management, Infrastructure, Configuration Management and various COTS applications.
• Experience in working on projects related to Data Center Migration and Windows 7 migrations in the capacity of an IT Change Manager.
• Experience in maintaining consistency in PMO standards across large application and infrastructure projects by identifying the Risks related to Scope, Quality, Time, Resource and Budget.
• Experience in Project Management tools like HP PPM, CA Clarity, Plainview, MS Project and JIRA/Green Hopper. Created and maintained SharePoint project site to store project artifacts; ensuring proper record keeping and records management.
• Experience in generating and presenting Project, Program and Portfolio level reporting to track progress against various controls (scope, budget, schedule, vendor, issues and risks)
• Experience in managing financial aspects of the IT Department, including licensing, purchasing, budgeting, and budget review.
• Working knowledge of SOX, Health Insurance Portability and Accountability Act (HIPAA), ICD - 10, GxP, QMS, GAMP, 21 CFR Part 11 and 21 CFR Part 820 Compliance.
• Adept in leading problem resolution, managing onsite/offshore teams, and implementing creative solutions that meet business, budget, and scalability requirements.
• Experience in IT Change Management in co-coordinating changes across the environments, ensuring correct procedures are followed and changes are accurately recorded scheduled and controlled change for risk impact, testing and back-out procedures.

SKILLS:

Applications Development: BMC Remedy/ Confidential, ETL, Oracle EBS

Project Management Tools: HP PPM, HP ALM, CA Clarity, MS Project, MS Office, MS Visio, ServiceNow

Languages: Java, JSP, SQL, PL/SQL, XML, HTML

Training Applications: Camtasia, Adobe Captivate

Configuration Management: Borland StarTeam, MS Visual Source Safe, PVCS, CVS and SVN, JIRA, Mavern.

Document Management: EMC Documentum & MS SharePoint

Operating Systems: UNIX, Linux, WindowsDatabases Oracle

PROFESSIONAL EXPERIENCE:

Confidential

Project Manager

Responsibilities:

• Managed and delivered HP PPM and ALM applications on time, budget, with highest quality, and high level of customer satisfaction, with streamlined release planning.
• Generated and presented Project reporting to track progress of the project against various controls (cost, scope, schedule and quality) to the Project Sponsor and high-level management
• Developed and maintained the Project plan to report on deliverables, milestones and resource allocations.
• Collaborate with various internal and external teams and vendors through on building & setting up various environments for development and testing.
• Worked with the Resource Managers for resource estimations and allocations.
• Utilized Microsoft SharePoint, provided a web based medium for the team to safely and efficiently store and retrieve critical project documentation.

Confidential

Project Manager

Environment: SAP Quote-to-Cash Modules, Enterprise Data Warehousing (Informatica), Finance, Sales IT, Sales IT Compensation.

Responsibilities:

• Manage multiples projects for scope and deliverables, including development of resource allocation schedules, milestone tracking, artifact maintenance, and project reporting.
• Created and maintained a detailed project plan with deliverables and milestones.
• Facilitate in user requirements gathering, preparation of functional and technical documentation associated with software design, testing and deployment
• Utilize waterfall software development methodologies in full life cycle development
• Created and maintained the Risk Management Plan to identify, Manage and Mitigate risks.
• Participate in multiple business and IT meetings to discuss projects status, issues, and risks and make sure relationships between customers and project team members are maintained.
• Worked with the Order Management, EDW, Sales IT and Sale Compensation teams on regular basis to receive the feeds for testing and loading those files in the Sales IT compensation ITG environment for SIT and UAT.
• Participated in the SIT, UAT and Release Management calls to review the defects and assign it the exact team (SAP NGOM, EDW IT, Sales IT or Sales IT Compensation) and follow up for closure of the defects.
• Maintained project schedules and documentation in SharePoint and HP PPM.

Confidential, Grand Rapids, MI

IT Project Manager

Environment: HP PPM, Oracle EBS R12, Sub-Version, IBM AIX, Red Hat Linux, ServiceNow.

Responsibilities:

• Managed and delivered HP PPM application upgrade project from version 8,02 to 9.2 on time, on budget, with highest quality, and high level of customer satisfaction, with streamlined release planning.
• Generated and presented Project reporting to track progress of the project against various controls (scope, budget, schedule, vendor, issues and risks) to the Project Sponsor and high level management.
• Collaborate with various internal and external teams and vendors through on building & setting up various environments for development and testing.
• Conducting UAT, SIT, QA to test the implementation and training for end users to run test scripts and usage of application and also providing production support for iExpense module.
• Handling various task along with consulting, attending and addressing day-to-day issues with Oracle and client, managing enhancement requests & effort estimation.
• Create and maintained project sites in SharePoint to store and share all project related documentation.
• Used ServiceNow to create helpdesk requests for end user support related to user access, application support and workstation issues

Confidential, Brea, CA

IT Project Manager and IT Change Manager

Responsibilities:

• Successfully managed the implementation of a standardized global SDLC process and integrated HP PPM including with BMC Remedy and EMC Documentum.
• Coordinate with the DBA, Network and Server Administration teams on a regular basis to verify the availability of the Applications as per the defined OLA.
• Partner with the SOX and internal auditors to generate reports from the HP PPM and Oracle CCG applications for auditing.
• RMS provides the means by which the Confidential Hotline and other Confidential service and support personnel can remotely view and diagnose the performance of the instruments installed and located worldwide. RMS automatically scans available instrument health data for potential causes of downtime, allowing system experts to identify potential technical solutions from a remote location, often resolving issues before they impact the lab's operating efficiency.
• Used Big data Stacks like Hadoop (Scoop and Hive frameworks) to mine huge volumes of data(estimate of 2 million records per minute) for several business reports / analytics as well as other reports for research departments within Beckman.
• Worked with the Diagnostics Business departments to include new Beckman Coulters instruments within the scope of the project and to finalize on the reporting requirements.
• Worked with various stakeholders such as Business groups, Service Desk, Sales representatives, Quality and Compliance department, etc. on various constraints such as scope, schedule, risk, communications and Quality of the project.
• Communicated the status w.r.t schedule, cost, issues and risks to the executive management team on a periodic basis.

PROJECT MANAGER

Confidential

Environment: HP PPM Product Suite, Oracle EBS R12, Borland StarTeam, MS Windows Servers, BMC Remedy, Java WebService, Adobe Captivate, BPMN Using Visio.

Responsibilities:

• Managed the entire project from concept to design and execution - including training, roll out and post implementation monitoring.
• Initiated to change the Business process managing Confidential ’s IT SDLC Process.
• Conducted a 2-week Kaizen Burst meeting by collaborating with various stakeholders from Business and IT to define requirements for the entire SDLC process and Change Management requirements.
• Document detailed proposals, functional/data business requirements, process flows, use cases, information needs, test scenarios, and obtain functional design specification approvals.
• Prioritized work delegations between onsite and offshore teams during various phases of the project.
• Prepared a communication plan for the project to communicate the status w.r.t schedule, cost, issues and risks to the executive management team.
• Managed and supervised technical team of 5 and QA team of 2 and other roles; managed technology and environments for integration testing and UAT.
• Created and maintained SharePoint project site to store project artifacts ensuring proper record keeping and records management.
• Worked with different teams to restructure SharePoint permission configuration from a user-centric configuration to group-centric model to simplify security administration.

PROJECT MANAGER

Confidential

Environment: BMC Confidential on Cloud, Java WebService, Adobe Captivate, BPMN Using Visio.

Responsibilities:

• Initiated to implement the Change and Release Management modules in BMC Confidential Product Suite.
• Tasked with identifying the functional and technical stakeholders for gathering requirements to analyze the tool’s capability to support configuration and requirements management.
• Designed a prototype for the IT System Services and EBS Apps SysAdmin Processes within BMC Confidential Change and Release Management Suite.

IT CHANGE MANAGER

Confidential

Responsibilities:

• Worked as an IT Change Manager on some major initiatives such as Data Center Migration, Windows 7 Migration, Oracle EBS Infrastructure migration from UNIX to Linux, Corporate Website Launch and various other initiatives.
• Work with different teams in tracking and assigning change requests, as well as assess the priority and impact of all changes for accuracy.
• Coordinate change approval segregation of duties between approvers and initiators; create and distribute change management reports and analysis.
• Prepare changes for Change Advisory Board (CAB) and assist in the facilitation of the weekly CAB meetings.
• Schedule request for change in approved implementation windows and process daily requests for change within designated lead times.
• Assess change for risk impact, testing and back-out procedures.
• Work closely with release management and technical support teams to identify areas of change management process improvements; assist in the development and deployment of change management methodologies and procedures to guide the adoption process.
• Working on identifying the Applications, Databases, associated infrastructure components and the dependencies and the associated business and IT Owners and technical teams.
• Participated in requirement meetings for identifying migration strategies including grouping of servers as per the application group, priority and the impact on other initiatives in the organization.
• Involved various phases of the projects during design, planning and execution of migration plan to migrate existing servers and decommission out of contract/unused servers.
• Participated in meetings with Business Owners, Applications owners, Architects and Technical personal to review migration plan, resource and support requirements and perform Impact Analysis.
• Enforce a change management process for documentation, approvals, impact analysis and communications for various phases of the data center migrations.
• Report the progress, performance, risks and issues to Business Owners, Application Owners and Executive Management on a frequent basis.

Confidential, Boston, MA

Onsite Project Manager and Technical PPM Consultant

Responsibilities:

• Led in the requirements analysis and design of prototypes per user needs using MS Visio and other document management solutions; heavily involved in working with all modules of PPM.
• Implemented day-to-day support for portfolio management entities; PFM & PMO request types, resource pools, staffing profiles and budgets.
• Administered and supported the HP PPM Product Suite (Demand, Deploy, Project, Time and Resource Management modules) for over 20,000 users.
• Managed the integration of HP PPM with PVCS, and Oracle applications using HP PPM accelerators.
• Proactively controlled change requests for repetitive or random changes, requirements gathering from business users, and the preparation of documents; traceability matrix, build permit, test plans, risk management plans.
• Defined and designed an onsite/offshore model for 24/hr. business support.