SUMMARY

• Result - oriented senior technology leader specializing in project/program management, strategic planning, and product management.
• Excellent track record in implementing technology solutions for E-commerce, Financial Services, Retail, Marketing, Insurance, and Energy/Utilities industries.
• 10+ years of project management and 5+ years of program management experience.
• Proficient in stakeholder management, project portfolio management, budget management, resource management, change management and risk management.
• MBA from University of Chicago Booth School of Business, PMP, and Six Sigma certified.
• Interested in utilizing deep technical and business capabilities to manage and develop strategic technology solutions.

TECHNICAL SKILLS

Project Planning Tools: AtTask, MS Project, MS Office, MS SharePoint, Visio

Databases: Microsoft SQL 2005, Oracle 9i/10g, MS Access 2007

IBM Rational Products: Clear Case, Clear Quest, Quality Manager, Functional Tester, Performance Tester, Requsite Pro, Team Concert, Data Architect, and Publishing Engine.

Designing Tools: Erwin 3.5.2, Visio 2007

Languages: Microsoft .Net, J2EE, Web Services, UML, XML.

Development Tools/IDE: Microsoft Visual Studio .Net 2003, Eclipse 3.0, Visual Café 4.0

Web Servers/Application Servers: Microsoft IIS 4.0, JBoss, Weblogic

Hardware: Windows 7/XP/2003, Unix

PROFESSIONAL EXPERIENCE

Confidential, New York

Senior Project Manager

Responsibilities:

• Served as a liaison between project stakeholders, business teams, and IT PMO to determine project goals and business needs.
• Defined detailed project plan including scope, timeline, budget, and staffing and engaged cross-functional engineering teams for individual project execution.
• Developed project budget and tracked effort/cost utilization to ensure minimum variance in project cost.
• Participated in the PMO tollgate review process to get approval on all SDLC process documents, Operational readiness documents and SOX compliance documents.
• Led requirement elicitation sessions with business partners, and worked with business analysts to create business requirement document and functional specification documents.
• Directed the team through design, development and QA phases to ensure quality of all deliverables and timely completion of key milestones.
• Developed weekly executive presentation on major achievements, key issues and critical risks and presented it to all stakeholders.

Confidential, Hoffman Estate, IL

Program Manager

Responsibilities:

• Developed technology roadmap in collaboration with product managers and directors from online business units to achieve the strategic goals for the automotive e-commerce business.
• Developed project charter and presented business case in steering committee meeting to get the budget approved for each project.
• Developed E-commerce solutions impacting end-to-end platform from Inventory management, Price/Promotion management, Order management, Product Search, and Post Order processing.
• Identified gaps and improved the reporting process for gaining greater insight into the automotive business unit’s performance in collaboration with analytics team.
• Defined project scope and developed SOWs to engage cross-functional engineering teams and 3rd party vendors for individual project execution.
• Developed financial budget and forecasting/tracking for all projects under the portfolio, ensuring minimum variance in project cost.
• Developed process maps, data flow diagrams to define as-is e-commerce business process and to develop solution for to-be business process.
• Led cross-functional business and engineering teams to build and implement technology solutions to achieve business results.
• Developed weekly executive presentation on major achievements, key issues and critical risks for all projects and presented it to program stakeholders.

Confidential, Chicago, IL

Senior Project Manager

Responsibilities:

• Developed detailed project plan including scope, timeline, budget, and staffing for five Documentum 6.7 system upgrade projects.
• Conducted project tracking, resource management, effort estimation, change management, and risk management.
• Guided the team in developing all project deliverables following Exelon PMO SDLC process.
• Led the team in developing functional requirement document, architecture diagram, design document, test plan, and test cases.
• Managed two external vendors to ensure timely completion of their development work and integration with record management system.
• Facilitated weekly status meetings with all business and IT stakeholders to keep everyone updated with project risks, issues and progress.
• Developed weekly activity charter for effective resource utilization and on time completion of all tasks and issues.
• Ensured on-time availability of all new server infrastructures (multiple Unix, Windows, Oracle Database servers) for timely completion of development, test, and production release activities.
• Developed detailed Go Live activity plan for deployment and coordinated with multiple teams to ensure successful upgrade of five different Documentum systems with multiple interfaces.
• Collected customer satisfaction feedback, retired old infrastructures, and created lessons learned and best practice documents for project close out.

Confidential, Schaumburg, IL

Senior Project Manager

Responsibilities:

• Led application releases from requirements and design through final validation and delivery into the production environment.
• Learned highly complex application architecture and business processes for AOD platform in a short span of time to manage critical product release.
• Developed and executed a performance improvement plan for key application functions, facilitating communication between Product Leadership team and system architects.
• Developed integrated release plan for infrastructure readiness and new feature development and led global cross-functional team to formulate realistic project delivery roadmaps.
• Facilitated daily scrum meeting with onsite/offshore teams and guided the team through design, development, and QA phases.
• Developed weekly executive presentation for the project and presented it to the senior management.
• Collaborated with architects, business analysts, performance engineering team, and release management team to guide the project through successful product release.
• Led the team of 10 engineers through requirement collection, design, development, QA, and UAT phases for multiple Hyundai consumer campaign system projects.
• Defined processes for portfolio and project management and directed the implementation of AtTask - Project and Portfolio Management software for all project managers and executives at Marketing Innovators.

Confidential,Chicago, IL

Program Manager

Responsibilities:

• Successfully completed multiple enterprise level projects in co-ordination with global cross-functional team across the organization.
• Defined project charter for each project in partnership with senior leadership of Application Development, QA, and PMO groups.
• Developed product implementation road map and schedule to conduct proof-of-concept, pilot and production rollout of seven IBM Rational products for SDLC process.
• Led the team in developing processes for new IBM Rational product implementations in collaboration with application development, quality assurance and process engineering teams.
• Recommended product feature improvements to IBM for large-scale product adoptation within development and QA teams for various IBM Rational products.
• Developed change management plan, infrastructure requirement plan, training schedule, and support structure for smooth transition to new SDLC process and development platform.
• Led the team through implementation of Rational Requisite Pro, Clear Quest, Quality Manager, Performance Tester, Functional Tester, Data Architect and Rational Clear Case.
• Evaluated the effectiveness of new IBM Rational products such as Rational Quality Manager, Rational Team Concert and Rational Publishing Engine for SDLC life cycle.

Confidential, Somerset, NJ

Senior Project Manager

Responsibilities:

• Implemented enterprise-wide IP asset management product for global clients including MetLife, Polaris, Proskauer Rose, Soroker and NASCAR.
• Led a team of 15 associates for software product development and QA in .Net based web technology following agile XP development methodology.
• Collected functional requirements for new feature requests from various clients and developed quarterly product release schedule and resource utilization plan.
• Directed the team through design and development of quarterly releases and guided smooth implementation of new product versions at multiple client locations.
• Standardized development and quality assurance processes, and established operational framework, reducing development backlog by 25% and data conversion time by 40%.