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Program Manager Resume

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Richmond, VA

EXECUTIVE SUMMARY:

  • Experienced Program Manager with 14+ years of success leading all phases of organization - critical Integration and IT transformation projects for major U.S. financial clients
  • Passionate and Strong in leading projects through thought leadership, agile delivery, systemized actions-driven program planning and bringing value realization to customers.
  • Program Governance and Budget Specialist; plan and manage multimillion-dollar projects aligning program objectives with technology solutions, govern through phase-gates, monitor labor and non-labor forecast, drive and deliver project results.
  • Excellent communicator; leverage business, technical and pecuniary acumen to communicate effectively and objectively with executives and key stakeholders.
  • Agile and highly organized; expert in agile and waterfall project management methodologies. Demonstrated leadership in managing large project teams and known for high-quality deliverables in a multi-vendor and matrix delivery structure.
  • Product Roadmap, Backlog, Business Information Liaison; conceptualized and constructed program roadmap, resource organization in conjunction with Business sponsor for large enterprise wide technology transformation initiatives.
  • Domain proficient - Information Technology, Business acumen: Mortgage and Consumer Lending, Credit Risk Management, Risk & Compliance, Basel (Regulatory) Imaging, Workflow and BPM solutions.
  • Defect Inventory Owner; expert in organize, manage and contain defect inventory for large system integration programs and multi-phase releases.
  • Managed projects in Mortgage Loan Originations data integration and COTS product implementations at Confidential for 2 years, in Corporate Solutions - Risk & Compliance, Basel Implementation at Confidential for 5 years, Credit Risk Management Advisory IT in Confidential for 4 years
  • 10+ years of experience in executing projects using Scrum/ Agile, Waterfall, Iterative, and Speed POD life-cycles.
  • Specialized in IT Transformations Implementation - Confidential Mortgage Retail CD Empower integration, GRC Implementation, ERM Risk Repository Consolidation.
  • Experience in end-to-end program management - customer walk through, service delivery, cost optimization, resource loading, delivering contractual deliverables, risk management, internal & external governance, etc.
  • Managed large delivery team for Infosys leading capacity management, Client Relationships, Innovation and Value realization initiatives - for Confidential Risk Compliance Basel (Regulatory) & Treasury LOBs. Currently accountable for managing US $24M program annual budget and labor / non-labor resource management for Confidential .
  • Certified Software Quality Analyst (CSQA), with 10+ years of project quality governance, Production readiness and release implementation planning.
  • Implemented PMI principles in large projects and delivered successful results for clients. Proficient in Project Process and Program Management and work with PMO to drive business critical initiatives.
  • Work with Business Partners in aligning program objectives with Organization Strategic goals, Harmonize and Optimize Process, Resource and deliver Quality within program.
  • Created Business Case, Charters, Project and Program management plans, develop monitor project schedules, solution architecture reviews and provided optimized solution cost recommendations.

STRONG PROFICIENCY IN:

ASP, VB.NET, VBA

C, C++

Java, J2EE. JSP, VB Script

Unix - PERL

Oracle, MS SQL Server, Sybase, Teradata

IT Delivery Management

PMO Support

Integrated IT Strategic Assessments

Org-wide Infrastructure Advancement

Data Integration, Intraday delivery

System Integration and Software Development

Business / IT Transformations

Deployment Command Center Support

Release Implementation planning

Defect Inventory Ownership

Waterfall & Iterative

Agile and Speed POD methodologies

RAD, Test Driven, JAD

Scrum Kanban

Process Standards:

CMMI Level 5

Solutions & Tools

Business Domain

Project Management Office

FIS BKFS Empower

BKFS Lending Space

RealEC

GRC IBM OpenPages 6.x

Newgen OmniDocs

Primavera

EcoSys

HP ALM

CA Clarity PPMv13

MS Project

VersionOne

MS Visio

MS Powerpoint

MS Excel & VBA Macro

Mortgage Lending Originations

Investment Banking & Securities

Compliance/ ERM ORM - Governance Risk and Compliance

BASEL II, III Regulatory - RWA, LGD, Economic Capital, DF

Credit Risk & Counterparty Risk Management

Stress Testing, What If Scenario

BPM/ Imaging Document Management Solution

Health & Welfare, Defined Benefits

Costing & Budgeting

Project Scheduling

Baseline Management

Program Status / Metrics & Performance Presentations

PMI process and principles

Vendor Management - COTS

Project Governance/ Demand Management

Change Management/Business Solutions Readiness Shell

Time Tracking and Burn down

SLA commitments

EXPERIENCE:

Confidential, Richmond, VA

Program Manager

Responsibilities:

  • Manage Product backlog, accountable for managing US $24M program annual budget; internal and external resource management, finances and procurement services for Mortgage origination program.
  • Lead Implementation for Confidential Bank Mortgage’s #1 priority program Radiant.
  • Work-stream Lead for Retail Regulatory Docs and Imaging channel, Correspondent Channel projects
  • Responsible to manage Scope, Cost, Schedule and IT Implementation, for the bank’s Correspondent Channel within Mortgage Loan Origination.
  • Managing IT, Business and Vendor (BLACK KNIGHT) interface for this high-pressure implementation - replacing bank’s entire existing loan origination platforms, from Front-servicing platform, loan processing through Post Final Action.
  • Responsible to manage Risk, Issues, Status, Communication, Business Readiness and Downstream Impact management.
  • Playing defect inventory owner for Imaging, Document Indexing, Regulatory disclosures, and Correspondent channels
  • Create and drive Implementation plan, Deployment Command Center, Conditions of Satisfaction and release planning

Confidential, Richmond, VA

Sr. Project Manager

Responsibilities:

  • As part of Basel II regulatory program, managed development team for Special Assets LGD Systems, a workflow solution to handle all Impairment Review, Charge-Off, Note-Sale, LGD and EAD Distribution Report for Special Assets.
  • Played a major role in managing this application build-out from scratch in Java/ J2EE, SQL.
  • Successfully ensured defect-free application roll-outs for more than 2 years - 3 major releases and 8 business functional enhancement

Confidential, Richmond, VA

Project Manager

Responsibilities:

  • Managed Confidential ’s enterprise-wide Governance, Risk and Compliance program; process and methodology streamline project involving cross organizational dependencies within Confidential .
  • This was an integration, customization and Implementation of IBM OpenPages 5.5 product into Confidential GRC program, built as a central repository for Risk, Issues, Controls, SOX and all Compliance ERM/ ORM into single enterprise platform.
  • The credit review team adopted a new strategic business process to minimize credit risk for the commercial loan portfolio.
  • Managed IT program to identify a COTS (Commercial Off the Shelf) product to automate this data intense manual credit review process. Driven from Requirements elicitation, Intent/ RFP preparation, SOA based COTS product feasibility analysis, evaluation, final recommendation through Integration and Implementation.

Confidential, New York City, NY

Production Support and Product Manager

Responsibilities:

  • Credit Risk IT comprises 100s of Java GS’ proprietary RiskCache applications.
  • Managed global team of Credit Risk Management IT application development, production support and CRMA User Support, team.
  • Owned Counterparty Risk exposure data availability, data quality, and application performance and on-time Regulatory Reporting goals.
  • Managed IT Controls, SOX process audits and evidences, Business Continuity. Performed Application Information Security reviews.
  • Managed Credit Risk Pricing Team, responsible to work with Regulatory, CPAs, Credit Risk Management and Advisory (CRMA) Risk Analysts and Quants team to implement Pricing Models.
  • Derive pricing for underlying instruments using Monte-Carlo Simulations/ Hull-White Models based on Quants team inputs and business / regulatory requirements.

Confidential, NYC, NY

Lead Business Analyst

Responsibilities:

  • Analyze existing data source code in SAS, ETL scripts, to create Data transformation requirements
  • Integrate new client data integration for Mellon’s HRIS - Defined Benefit & Health and Welfare Data Analysis
  • Develop and Manage Mellon Global Securities Services - Custom Software development projects

Confidential

Development Project lead

Responsibilities:

  • Requirements Analysis and JAD sessions
  • Functional validations script development
  • Manage ETL development team

Confidential

Senior Software Developer

Responsibilities:

  • Develop Business Process Management software and Imaging solutions,
  • Office Management Package using OmniDocs framework
  • Newgen TP / Transaction Processing

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