SUMMARY:

Accomplished Project Manager in Organizational Development & Corporate Training in the Financial Services sector. Highly skilled at and HR Project Management as well as ability to address governmental compliance & certification regulations and HR issues with employees. Expertise in Sales & Customer Service Training. Agile Certified Scrum Master and Six Sigma Certified. US Department of Labor OSHA Certified. Cyber Security Trainer. Compliance & certification trainer converging experience in all facets of Learning and Organizational Development, Security awareness training, Business Operations, Risk management, Project Management, College - level Education and Workforce Training Expert skills in Multi-tier support, training, coaching, training the trainer, mentoring, and skill transfer. Business Sales Analysis. Responsible for all HR & Labor related issues for many years. Worked on Diversity & Inclusion Projects throughout the world & in the United States.

TECHNICAL SKILLS:

Human Resources, Adult Learning, E-Learning, Learning Management System, LMS, Onboarding,Coaching, Leadership Development, Organizational Development, HR Program Management, HR Project Management, ORG Development, Life Insurance, Business Sales, Sales Objectives, Sales Personnel, Sales Training,Cyber Security, Project Manager, SCRUM, Data Collection, AML, Captiva, Hipaa, Java, Spring, database, Security, Business Operations, Business Plans, Operations, Sales Analysis, Trading,Risk Management,Best Practices, Contracts,Customer Service Training,Customer Service, Problem Resolution, Learning,Management,Learning Objectives,Mentor, Mentoring,Training Initiatives, Financial Project Management,Program Management, BSA, Strategic Planning, Collection, Financial Reporting, SIX-Sigma, Six Sigma, Financial Services, NEW Hires, AP, Customer Service Oriented, Fundraising, Database Management, Instructor, Training Documentation,Learning Management Systems,program manager,Product Sales,HR Issues,Recruiting,Recruitment,Talent Acquisition,Documentation,Proposals,maintenance,GMP,Industrial/Manufacturing,Manufacturing Engineering,Project Coordinator,Facets,Budget,Retail Sales,OSHA,GXP,Self Motivated, Annuities

PROFESSIONAL EXPERIENCE:

9/2010 - ConfidentialON-GOING PROGRAM MANAGER CONTRACT

• Responsible for keeping track of Cohort Academic Advisement & Enrollment Assistance through appropriate LMS platforms.• Assists graduate students developing their research & certifications that increased by 20%• Trains & mentor adults in process of obtaining their advanced leadership degrees via remote instruction. Implemented new LMS Platform.• Read & review research for and assist in the Data Collection & Analysis completion of defense of dissertations and for eventual publication.• Created and implemented curriculum to streamline and best serve students with research• As part of human resources team hired and conducted HR "on boarding" other professors & staff to facilitate programs. Worked on Diversity & Inclusion Projects.• Completely conversant with online meeting platforms.• Capable of handling last minute project changes.• Managed all relationships with student learners in the various Cohorts.• Performed all Risk Management to minimize eventual risks.

10/2020 - 12/2020 Confidential

SENIOR STRATEGIC PROGRAM TRAINING/CONSULTANT

EXPERT INSTRUCTOR/TRAINERSPECIAL REMOTE SHORT-TERM PROJECTASML The NetherlandsA global team of more than 24,900 people from 118 different nationalities and counting. Headquartered in Europe's top tech hub, the Brain port Eindhoven region in the Netherlands, our operations are spread across Europe, Asia, and the US. ASML is an innovation leader in the semiconductor industry. GMP Standards needed to be explained and followed through in the customer service training analysis and processes.• Training on cyber security for manufacturing Engineering process flows & gaps on the Manufacturing Floors. Training Senior Engineers in active listening with new hires• HR Data Collection & IT Analysis and Quality Analytic Management Systems.• Create and execute a 3PRM training schedule Engineering employee knowledge as part of the new hire HR onboarding enhancements & Special Customer Service Training.• Worked on Diversity & Inclusion Projectsder in the semiconductor industry. Find out what we do and why we do it

10/2017 - 3/2018 Confidential

Project Manager

• Engaged in Proactive Project Management due to the immediate need of Sepsis Training Education. Worked on Diversity & Inclusion Projects.• In conjunction with Roche & other pharmaceutical corporate partnerships, oversaw all training & critical capability efforts to provide sepsis education in schools and in hospital emergency rooms. Used various authoring tools to present the best learning modules.• Responsible for sepsis education and awareness & training programs and corporate pharmaceutical partnerships. Training Quality management Systems through meetings & various LMS platforms.• Maintained essential culture through effective leadership & management skill training• Responsible for culture of compliance with our partner pharmaceutical companies to ensure requirements especially the GMP & GxP Standards are enforced & followed.• Built collaborative working relationships with donor sources and compliance requirements• Served as ambassador to foundations in order to promote its vision, mission, out to for corporate grants and foundation support• Dealt with HR issues for employees through implementing LMS platforms• Addressed and resolved technical, financial, and operational concerns by working with team members and directors to develop Good Document Practices• Maintained and updated all project related documents for scope & budget costs.• oversaw daily operations of fundraising program function• responsible for all HR issues, hiring, onboarding, contracts & evaluations• responsible for all HR & Labor related issues

7/2010 - 10/2017 Confidential

VICE PRESIDENT FOR SALES & CUSTOMER SERVICE TRAINING FOR LEADERSHIP DEVELOPMENT

New York• Worked with the HR Talent Acquisition Team to ensure new hires were appropriately onboarded. Created and implemented Diversity & Inclusion Projects for all employees.• Business Sales Analysis for sales personnel and management• Defined all training strategies with the Company Management in relation to Quality Management Systems. Provided training on security of personal health information, HIPAA requirements, and other compliance & certification topics. Participated in the evaluation of the LMS and onsite training program to ensure best practices are being followed.• Partnered with off-site e-learning vendors to translation training documentation to be uploaded to Learning Management System• Monitored and maintained the company LMS System• Created a training plan to organize enrollment, plan and strategize the training approach and adult learning objectives.• Led a six-month apprentice training program for future Leaders being made a future Officer of the Company• Planned and executed a strategic communication plan through approved channels to oversee executive reporting and analytics.• Liaised with Senior Management to assure that all corporate Sales Training Modules & Leadership Development curriculum is designed in congruence with the needs of employees and company organizational objectives. Responsible for all levels of cyber security compliance & certification training.• with regulatory agencies. Responsible for all the development, construction & implementation for all Sales and cyber security Training Curriculum Manuals & Tools.• Changed paradigm of training and development from cost center to value-added function by aligning HR programs with broader strategic objectives. Program Management functions.• Focused on company culture of Diversity & Inclusion & Customer Service Training.• Responsible for all company HR health & safety & security, as well as compliance & certification licensing and training.• Performed detailed assessments including review of employees and for congruence to the company vision, organization change, market/industry, and competitor analysis,• Interviews with senior executives & managers, to coordinate Key Performance Indicators KPIs by job role and responsibilities. Mapped out curriculum paths for Sales Teams.• Used assessments to identify core leadership & customer service as well as sales objectives.• Through human resources worked with new employees conducting vigorous onboarding orientation program, explaining Company Culture, their role & responsibilities & their benefits. Familiar with all Company e-learning Training Development tools: STORYBOARDING/MICRO SOFT OFFICE 365 /CAPTIVATE/ADOBE PRODUCTS/CREATIVE CLOUD/CAPTIVA PRIME - Data Sets.• Designed & develop Training programs/competencies and delivered training for all employees. Increased training by 30%. Responsible for the monitoring & maintenance of and tracking the reports of all Learning Management Systems.

9/2005 - 6/2010 SEE BELOW

Project Coordinator

Confidential An Confidential that serves operations in throughout the world serving in the 29 poorest countries of the world but based in Dublin, Ireland. New York Developed & Evaluated all Educational Training Projects, for a $50 million Confidential Grant for Maternal/Child Medical Health and Hunger Relief & Projects for the Education Programs at Concern Headquarters in New Delhi, Mumbai Kolkata Regions.

9/1996 - 6/2010 Confidential

BOARD MEMBER

New York An Confidential that serves operations in throughout the world serving in the 29 poorest countries of the world but based in Dublin, Ireland.MANAGER OF PROJECTS: Conducted and evaluated all annual educational training and needs assessments for:

0/2008 - 0/2008 United States Delegation to China

Member Traveled with United States Educational Leaders. By Special Invitation from HANBAN (the Chinese Government Education Ministry), Beijing, China (and outlying areas). Observed and shared "Best Practices 05/15/2007".

0/1998 - 0/2008 Confidential

Adjunct Professor of Education

0/2002 - 0/2007 Confidential

Adjunct Professor of Education

9/1995 - 6/2005 Confidential

President

• supervised & advised on all aspects of special campaigns as well as alumni annual fund drives. Responsible for all levels of compliance & certification with regulatory agencies.• Created and implemented Diversity & Inclusion Projects for all employees.• responsible for all HR issues, hiring, onboarding, contracts & evaluations• responsible for all fund raising as well as the implementation of capital investment projects• implemented the strategic process for multi-million endowment campaigns• executed strategic planning for the mission and financial preservation of schools• evaluated grant proposals for private foundations and governmental agencies strategic• coordinated outreach and strategic planning for the mission and financial preservation of non-profits organizations & private schools. Advised on all levels of compliance & certification.• with regulatory agencies & reporting. Worked on Diversity & Inclusion Projects.• responsible for preparation of and implementation of organizational business plans• liaised with Boards of Directors & Stakeholders• Responsible for all HR & Labor related issues• responsible for being the representative at all events, traveled throughout the U.S.• coordinated the Data Collection & Analysis for financial reporting of development funds

7/2003 - 7/2003 Confidential

ADJUNCT PROFESSOR OF EDUCATION Adjunct Professor of Education

9/1991 - 6/1995 Confidential

Vice President

• taught AP History• conducted curriculum reviews & upgrades.• worked with alumni relations• created and implemented Diversity & Inclusion Projects for all employees.• responsible for all school operations in the absence of the President• worked on all capital and improvements on the school property• worked at hiring and onboarding with Human Resources for all new employees through conducting a vigorous new employee orientation program, regarding school history culture, their role & responsibilities & their benefits• implemented the strategic process for multi-million endowment campaigns• responsible for preparation of & implementation of business plans• liaised with Boards of Directors• responsible for all HR issues, hiring, onboarding, contracts & evaluations• Responsible for all HR & Labor related issues