SUMMARY:

• Performance - driven Project Management Professional (PMP) having over 22+ years of experience in Information Technology.
• Seeking Senior Managerial position in Pharmaceuticals, Automobile, Manufacturing, IT, Healthcare & Finance.
• Possess sound knowledge of Program Management and reporting; Agile/SCRUM Methodology, Business Analysis; Function Point Estimation and pre-sales activities.
• Well conversant in execution of projects/program on Pharmaceuticals, Healthcare; Automotive/Manufacturing; Advertisement; Finance; Insurance and manufacturing domains apart from execution of development and maintenance projects and ERP implementation.
• Skilled in management of multiple projects concurrently, follow-through capabilities with focus on reducing downtime, improving security, saving costs and improving customer satisfaction.
• Proficient in development and management of budgets, delivery schedules, monitoring project standards for all deliverables, creating strategies, documentation and maintenance of quality.
• Effective analyst, problem solver and communicator able to forge solid relationships with upper level executive leaders and build consensus across multiple organizational levels.
• A personality with strong business acumen, excellent inter-personal relationship, possessing strong leadership and team building capabilities.
• Knowledge of international work cultures by virtue of overseas exposure in the US/India.

TECHNICAL SKILLS:

Project Management Tools: MS-Project, MS-Visio, ABC Flow, iRise, WBS Chart Pro, Paragon, PERT Chart Pro, E-Tracker, Sharepoint, Lotus Notes & MS-Office.

Project Management Methodologies: SCRUM/AGILE, SDLC/WATERFALL, Solution Delivery Methodology (SDM), System Delivery Process (SDP-21).

Operating Systems: SunOS, Linux, Windows NT/2000/XP/Vista/7/8, Mainframe & AS/400.

Programming Languages: COGNOS, Java/J2EE, XML, DHTML, Java Script, ASP DOT NET, Stored Procedures, MVS JCL, MVS COBOL, IMS DC, CL/400, COBOL/400, RPG/400, ILE RPG, QUERY/400, SQL/400, RLU, UNIFACE, Visual Basic Macro and SQL.

Run-time Administration: Oracle Weblogic 11g.

Database Systems: Oracle 9-11g, SQL-Server 2000, MS-Access, IMS DB, DB2, DB2/400 & TERADATA.

Configuration Management Tools: Microsoft-VSTS, CHANGEMAN, BIRT Reporting Tool, Test Director, OPNET Trace, RACF, FILEAID & SYNCSORT.

Other Technologies: COTS, ERP, CRM, VEEVA, MIMAX, Salesforce, Data Warehousing, Business Intelligence, ETL (Informatica), Cognos, QlikView, QlikSense & NPrinting.

PROFESSIONAL EXPERIENCE:

Confidential, Illinois

Senior Project Manager

Responsibilities:

• Develop, execute and manage IT projects within the defined Scope.
• Expedite, manage and coordinated a multitude of interrelated IT project activities within the constraints of human and financial resources and changing priorities to ensure the successful completion of projects.
• Manage the Project Managers. Work with Strategic Business and Executive IT management to establish project goals and business case.
• Helping setting strategic IT direction. Measure performance to assure the project is progressing as compared to original plan and budget.
• Lead Project Managers and Teams in developing and executing a program plan and making certain that all activities are performed as planned with quality and under budget.
• Gather lessons learned and obtain final project approval from sponsor and stakeholders.
• Communicate project progress by producing timely and accurate dashboard/status reports and help the Project Team, Division, Cross Division and Executive management to make the right calls at the right time. Make recommendations based on current project status to resolve issues.
• Coordinate resources to ensure program and business needs are addressed through proactive priority management with business leaders. Manage, motivate and mentor cross-functional and enterprise project teams.
• Responsible for compliance with applicable Corporate and Divisional Policies and procedures.
• Manage Programs / Projects at the division or enterprise level and make strategic decisions that impact Division or site.
• Managed projects that develop metrics & dashboards for Finance and Sales using QlikView/Qlik Sense and NPrinting technologies.
• Managed projects that generate Sales, Product & Customer data to feed IMS Health.
• My team had to write/configure ETL scripts to extract data from various CRM’s like Salesforce, VEEVA & MIMAX.
• Consolidate data by Country/Company and send it to the respective FTP servers, where IMS group and various downstream systems pull data from the FTP location by Country.

Confidential

IT Consultant

Responsibilities:

• Providing complete management solutions to IT startup organizations.
• Providing Management solutions that include Costing, Scheduling, Scope, Recruiting, Change Control Board, Tracking Risks, Issues, Impediments, Dependencies, Action Items and various other Management practices. Also involved in Pre-Sales activities and writing RFP’s.

Confidential

General Manager - Product Program Management

Responsibilities:

• As a PPM the primary responsibility is to ensure that the various component projects of a given product/software release meet customer needs and are brought together and released on time with high quality, within scope, costs, and time for the organization. To drive the complete delivery of releases in alignment with the overall strategy and vision of the Delivery Head from UK.
• Acts as a SPOC for delivery of Confidential to all stakeholders.
• Provides management oversight of the process, including delegation of responsibilities to all personnel required to ensure successful delivery of the product within the scope.
• Develops and communicates detailed SCRUM of SCRUM/Sprint plans and sets delivery expectations with key stakeholders. Interacts extensively with the functional team leads in the estimation cycle (Story Points), identification of inter-team dependencies, delivery plan validation, impact assessments, risk & issue tracking / resolution, and status reporting.
• Share functional knowledge of Medicaid & Medicare Services, CMS and OIR Regulations to the team.
• Met with the Provider Communities and Trading Partners to ensure that HIPAA transactions pass the EDI gateway and interpret technical difficulties into simple language.
• Ensures Alpha/Beta test completed, all defects addressed, all User Stories and Change Requests contained in the release from external teams (Waterfall/CMMI) were signed off by the requestors.
• Acts as a conduit to the change management team to communicate the plan and assess change activity impacts to the overall plan.
• Coordinates cross team integration activities. Proactively identifies and manages situations or concerns that adversely affect service delivery.
• Escalates issues as required to the Confidential Delivery Head.

Confidential, Michigan

Supplier Program Manager

Responsibilities:

• Managed Application Delivery Programs and Projects that includes both Fixed Price and T&M. Projects were executed using SDP-21 project management methodology (SDLC) and SCRUM/Agile. Managed/reviewed creating ITSR, Process Design Summary, Business Requirement Document, System Requirement Specification, System Design Document and Test Plans & Cases. Develop and track forecast/estimation/costs.
• Review and represent PDAT, Tollgates and CAB (Change Control) process.
• Control project scope and requirements; review of SIT/UAT test cases.
• Create project status report/dashboards for senior executives and conduct status meeting with the client executives and key stakeholders.
• Manage delivery SLA’s, assumptions, constraints, dependencies, Action Items, risks and Issues.
• Manage progress and performance of onsite and offshore teams to ensure adherence to delivery schedules and quality.
• Chair daily team status meetings and track project status. Seek new opportunities with the client and participate in pre-sales activities.

Technology used - Applications developed using Java, J2EE, Thinclient, DB2, Oracle, BIRT Reporting Tool, Test Director, Opnet Trace, Sopheon’s Accolade COTS Tool. Also used MS Project, MS Visio, iRise.

Confidential, Michigan

Portfolio/Project Manager

Responsibilities:

• Management of development projects using SDP-21 project management methodology; development/review of ITSR, Process Design Summary, Business Requirement Document, System Requirement Specification and Architectural Design Document.
• Development of Top Down and Bottom Up estimation using SDP-21 Estimation tools; Deliverable Summary and RASIC / PRRI Document.
• Conduct Customized of the Shelf (COTS) Identification; tracking of project schedule through weekly review of WBS with vendors.
• Development of deployment requirements and deployment strategy; review and approval of Use/Test cases; creation of status reports for review by senior management.
• Manage assumptions, constraints, dependencies and risks.
• Provide leadership to a team of 18 personnel including offshore personnel with prime responsibilities of people development and management; ensure optimum utilization of available resources; hiring and recruitment.
• Conduct annual reviews; recommendation and support for training needs; resolution of personnel issues; management of project updates and interface apart from presentation of test strategy.
• Preparation, administration and tracking of department budget to ensure operations within budgetary allocations; apprise management on project progress through various reports and presentations.
• Monitoring all aspects of coding, unit testing, and integration testing of new programs and enhancements. Implemented System Controls Review Program (SCRP), Standard Operating Procedures (SOPs), defining of Service Level Agreements (SLA), Data Governance and Sarbanes Oxley (SOX) solutions using various Mainframe tools like RACF, FILEAID & SYNCSORT. Implementation of web based project management tracking and reporting with the aim of online communication to clients on project progress.
• Interact with managers and directors of information technology, and chief technology officers representing global client accounts.
• Utilization of MS Project, Paragon for tracking project, Solution Delivery Methodology for project documents, WBS Chart Pro for creating Work Breakdown Structures, PERT Chart Pro for creating Network Diagrams and MS Office.
• A Mainframe/AS400 application for processing of daily scheduling forecast latest engineering intent and purchasing contract data, with the aim of having a common material scheduling system for plant operations. The system consists of order management, specifications/part routing information, planning, scheduling, inventory, and shipping modules; monitors and reports the productivity of each field and national plants. The package also creates several reports that give the potential demands for every part enabling targeting of goal for each plant.
• Project Lead assigned a team of 6 software professionals involved in coding, unit testing, integration testing of new programs (database loading; reporting) and system enhancements, utilizing COBOL2, DB2, JCL, RPG/400, CL/400 and RLU.
• Resolution of problems, ensure optimum utilization of available resources; planning of daily activities to adhere to delivery schedules; re-evaluation of test strategies, conduct release analysis and follow up on future release design, planning, and scheduling apart from preparation and presentation of project status reports and presentations.
• Meeting of critical path demands through daily strategy meetings and application of rigorous test and resource balancing; creation and review of WBS, establishment of schedules for new systems and monitoring of progress.
• Regular interaction with the Project Team Manager for reporting of progress, identification of issues and allocation of resources; creation and maintenance of spreadsheets for statistical information on engagements, invoicing and personnel.
• Training office and plant staff on operation and maintenance of database system, including data entry, report generation, queries, and archiving of data.

Technology used - Application developed using IMS DC as front-end and DB2 as back-end, some reports created using CL/400, ILE RPG, RPG/400 and RLU.