SUMMARY:

• IIT Roorkee graduate, PMP, CSM, Six Sigma - Green Belt and MCP in .NET with 17+ years of IT experience in program/product/project management, global delivery, strategic planning in project initiation, requirement gathering, development, migration, transformation, maintenance and support of .NET, Java, IBM BPM, web/B2B/client-server/ real time/embedded program/ projects while adhering to PMI principles and methods.
• Performed Program/Project Manager roles for internationally recognized client organizations
• Expert in delivering projects practicing Waterfall, Agile, ESDM, CMMI, Lean and Six Sigma models based on onsite-offshore business models in Fixed Price and Time and Material mode
• Domain Knowledge in HealthCare, Retail, Mortgage, Ecommerce, Insurance, Banking & BPM

MANAGEMENT SKILLS:

Program Management

Planning/Budgeting

Strategy Development

Agile Project Management

Change Management

Invoicing/Staffing

Process Improvement

Quality Assurance

Team Building

Business Proposals

Contract Management

Vendor Management

TECHNICAL SKILLS:

VB.NET, ASP.NET

MS Project

Visio

AJAX, Web Services

MS Office

TFS/JIRA/CVS/Subversion

Oracle 9i/8i/7.x

SQL Server 2008/10

JAVA/J2EE

Confidential QC

Share point

Clarity

PROFESSIONAL EXPERIENCE:

Confidential, Indianapolis, IN

Senior Program Manager

Responsibilities:

• Managing a team of 75+ including Project Managers, Leads, Architect, Dev, QA and BA
• Developed Program/Product/Project charters and executed it from initiation to Go Live phase.
• Meet with project stakeholders to determine their needs, gather and document requirements, communicate with customers throughout the SDLC to manage customer expectations.
• Responsible for resource planning, cost estimation, budget development, and cost control.
• Tracking project budget and resource utilization against plan.
• Develop full-scale project plans, project metrics and associated communication documents
• Monthly Dashboard, Weekly Status Reports, and minutes of meeting shared with business stakeholders to give a clear picture of the program dynamics and resolve open action items
• Responsible for cross-project (program level) schedules to ensure delivery on time in budget
• Driving Program level monthly meeting & presenting Program updates in Steering Committee
• Handled Program/project level escalations, risks and issues promptly and tracked it to closure
• Analyzed the program/project parameters and worked with stakeholders to develop program strategy, prepare mitigation plans and manage contingencies, over-runs
• Managing Delivery Audits, Gate reviews, release and change management for all projects
• PMO lead for the Program and projects from inception to production turnover.
• Successful execution of Workspace program MVP release in Agile Scrum methodology.
• Responsible for Account growth, profitability, projection, mining & working on new initiatives.

Environment: .NET, SQL Server, Share point, TFS, JIRA, MS Project, Power Point, Excel and Visio

Confidential, Brentwood, TN

Program/Project Manager

Responsibilities:

• Effectively set up a team of 60+ including Project Managers, Leads, Architect, Dev, QA and BA
• Responsible for capacity planning, resource loading, costing, estimating, and budgeting
• Coordinated with infra-structure team to setup Dev, QA, SIT, UAT and Prod environment
• Develop full-scale project plans, project metrics and associated communication documents
• Monthly Dashboard, Weekly Status Reports, and minutes of meeting shared with business stakeholders to give a clear picture of the program dynamics and resolve open action items
• Responsible for cross-project (program level) schedules to ensure delivery on time in budget
• Managed Delivery Audits, Gate reviews and change management across the Program/projects
• Driving Program level biweekly meeting & presenting Program updates in Steering Committee
• Handled Program/project level escalations, risks and issues promptly and tracked it to closure
• Analyzed the program/project parameters and worked with stakeholders to develop program strategy, prepare mitigation plans and manage contingencies, over-runs
• Responsible for Interfaces validation, cross-project dependencies, Data setup & GO LIVE plan
• Coached and mentored teams on Agile - Scrum methodologies
• Identified and resolved impediments, tracked progress, worked with Product Owner to maintain the product backlog, facilitated release planning on delivering high quality tested software with Agile teams

Environment: .NET, Oracle, Share point, Cold Fusion, TFS, QC, MS Project, Power Point, Excel & Visio

Confidential, Deerfield, Illinois

Program/Project Manager

Responsibilities:

• Define project scope, goals and deliverables that support business goals in collaboration with senior management and stakeholders. Prepared SOW, Project Estimates and Project Plans
• Effectively set up a team of 40+ including Project Leads, Architect, Developers, QA and BA
• Managing cost and profitability of the project and effectively handling resource loading
• Monthly Dashboard, Weekly status report & MOM shared with all stakeholders to give a clear picture of the project dynamics and plan for effective resource utilization and work allocation
• Responsible to track and control all project milestones and sign off points for smooth payment
• Providing stakeholders with project status and recommending ideas for quality delivery on time
• Coordinated Delivery Audits, Release Health check and code reviews across the Program
• Implemented Lean principles and achieved 5% cost reduction in the program
• Driving Program biweekly & Project status calls, Requirements, Design and Test Plan reviews
• Recommended training programs for the team on functional/ technical skills and certifications
• PMO lead for the Program and projects from inception to production turnover.

Environment: IBM BPM Process Designer, Oracle, Java, PL/SQL, CVS, Bugzilla, MS Project and Visio

Confidential, Brisbane, CA

Program/Project Manager

Responsibilities:

• Effectively managed offshore/onsite team of 50+ including PMs, Project Leads, Developers, QA, Business Analyst and Architects through all phases of project life cycle - scoping, business analysis, staffing, budgeting, planning, estimation, design, development, QA, SIT, UAT & Go Live
• Provided all stakeholders with project status and outlook for success, and recommended ideas for improvement. Handled program/project level escalations promptly & tracked it to closure.
• Reviewed all business requirements and provided guidance to the team on effort estimation.
• Coordinated 30+ Knowledge Transition sessions from client for all Cart and Checkout flows and offshore team in preparing the Understanding documents and sign off from the client
• Liaised with PMs, PLs, Architects, developers, QA, SMEs and client stake holders to understand and analyze technical and business scenarios to ensure smooth release as per schedules.
• Analyzed the project parameters and guided the project management team to identify potential risks. Guided/worked with PMs to prepare mitigation plans and manage contingencies, over-runs.
• Coordinated Technical sessions, Delivery Audits, Release Health check and code reviews across the Program. Active participation in Program Monthly Reviews, Project Reviews & QA meetings.
• Effectively handled Invoicing, Program monthly dashboard and Ecommerce PMO and QMO.
• Set up SDLC, Estimation, Release and code review process across the Program for all projects.
• Due to excellent delivery, team ramped up from 20 to 50+ in 8 months of time span
• Prepare Capacity plan for effective future projects/work packages planning & Resource Utilization
• High level monitoring and control of all project milestones and sign off points.
• Guided the team successfully in ISO, IQA, PMR and internal quality and process deliver audits.
• Played a pivotal role in all Client’s visit to Cognizant- Confidential ODC, Bangalore
• PMO lead for the Program and projects from inception to production turnover.

Environment: Java, J2EE, PL/SQL, Oracle, CVS, Tomcat Server, QC, Remedy, MS Project and Visio

Confidential, Hartford, Connecticut

Program/Project Manager

Responsibilities:

• Effectively managed team size of 100+ in SCRUM onsite/offshore model (10 Sprint team of 10 team member each) including PMs, Tech Leads, Developers, QA, BA and Architects through all phases of SDLC - scoping, business analysis, staffing, budgeting, planning, estimation, design, development, QA, SIT, UAT & go live.
• Instrumental in transitioning the team into a very effective distributed multi-team Scrum software development teams between Bangalore and Hartford, USA
• Provided all stakeholders with project status and outlook for success, and recommended ideas for improvement. Handled program/project level escalations promptly and tracked it to closure.
• Reviewed all project deliverables and provided guidance to the team on effort estimation.
• Liaised with PMs, PLs, developers, QA, business analyst and system analyst to understand and analyze technical and business scenarios to ensure smooth release as per schedules.
• Analyzed the project parameters and guided the project management team to identify potential risks. Guided/worked with PMs to prepare mitigation plans and manage contingencies, over-runs.
• Analyzed scope of work for all iterations and reviewed development and QA estimates.
• Conducted & coordinated Technical sessions, Delivery Audits & cross team code reviews across the Program. Active participation in Program Monthly Reviews, Project Reviews & QA meetings.
• High level monitoring and control of all project milestones and sign off points.
• Recommended training programs for the team on soft/ functional/ latest technical skills.
• Guided the team successfully in external quality and process audits - SAS 70 and CMMi.

Environment: VB.NET, ASP.NET, VB 6.0, C++, CICS and .NET Web Services, Visio, MS Project, SQL 2005, DB2, IMS, AQT, Infragistics, FXCOP, CI - Hudson, Dot Trace, JS Lint, Simian, Subversion, Confidential QC

Confidential, Columbus, Ohio

Project Manager

Responsibilities:

• Took the ownership of all the identified Confidential applications and set up an onsite offshore model.
• Led onsite & offshore team of 20+ and designated as a Project Manager/SME for all the applications.
• Analyzed business practices and prepared statement of work, project estimates, weekly status reports, use cases, sequence & class diagrams, swim lane and current state diagrams, knowledge transition documents, high level design and impact assessment documents using ESDM methodology.
• Single Sign on project implementation for all the nationwide web and portal projects.
• Application Portfolio Management for 50+ corporate applications.
• Planned disaster recovery management for 50+ corporate applications using Living Disaster Recovery Planning System (LDRPS) tool.
• Created WIKI knowledge base for all the applications as a reference to help the team members.
• Responsible for Change Management at all levels and determining action steps.
• Responsible for Architecting and building .Net Frameworks and building blocks for back-end functionalities of the project.

Environment: VB.NET, VB 6.0, ASP.NET, Groovy on Grails, ASP, C#, SQL 2000 & 2005, MS Access, Oracle, AJAX, Web Services, Visio, MS Project, VSS, Peregrine, Clarity, Web Trends, Tealeaf, Confidential Quality & Service Center

Confidential

Designer / Analyst

Responsibilities:

• Lead the analyst’s team and interacted with the business users to capture the requirements and solution scoping.
• Prepared high level design, impact assessment and macro design documents and reviewed micro design and test plan docs. Supported development and testing team through out the SDLC.

Environment: SQL 2000, VB.NET, ASP.NET, Visio, PVCS, Windows XP, Insurance domain

Confidential

Support Lead & Onsite Coordinator

Responsibilities:

• Provided live support to E Commerce Mortgage Life Insurance, Term Assurance, Pension and Web Online Illustration products by leading an onsite / offshore team of 10 resources.
• Lead agency mapping focus group and crash team of 10 business users efficiently with excellent delivery to the business for all the ad hoc and service requests.
• Created Confidential support defect fix process, support task matrix and live issues statistics web document to help E Commerce managers to track & monitor the statistics of the live issues.
• Created swim line and activity diagram of all the business processes.
• Designed Business and Data Access Layers in the form of C# Class assemblies containing the Business & Data access Details Data tier manages persistence on behalf of the business tier.

Environment: SQL 2000, VB.NET, ASP.NET, C#, ASP, XML, XSLT, MS Visio & MS Project, PVCS

Confidential, San Diego

Project Lead

Responsibilities:

• Prepared scope of work, project estimate and design document and test requirement specification, test plan specification and system test cases.
• Developed .NET technology testing framework based prototype for Confidential state machine
• Six Sigma techniques VOC and Pugh matrix applied successfully with appreciation.

Environment: Oracle 8i, VB.NET, VSS, Rational Robot

Confidential

Project Lead

Responsibilities:

• Solution scoping for the project and prepared test requirement specification, test plan specification, unit test cases and system test cases.
• Developed business components and Data access components in VB.Net.

Environment: ASP.NET, VB.NET, CVS, Rational Robot, Confidential

Confidential

Module Lead

Responsibilities:

• Developed the Timer Server, Attribute Server and enhanced the Trace Utility.
• Tested and released Confidential 1.4.3, CCMT Phase-I & II and prepared CCMT Quick Start Guide.

Environment: VB 6.0, VSS, Confidential, XML, Bug Trapper, VMware Workstation, Embedded Systems.